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    8 years ago

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    Westar OBGYN - Annual Checkup

    Westar OBGYN

    3.3(23 reviews)
    1.6 mi

    My doctor was great! Office staff not so much. They were nice enough- bare minimum efforts. I had…read morebeen told on two occasions they had plenty samples of two different things and both times when I called to pick up more (my insurance takes forever) low and behold, they were out of samples. Always posed with the question "What do you recommend I do?" And their response was always keep calling to check if they got more in. My last straw was midway through a trial of a medication (one of the ones which they didn't have enough samples of- so round two of attempting this medicine now) I call to schedule my follow up and "We're not contracted with your insurance anymore". I say last straw because for the right medical staff I would pay the out of network fees. So if you have medical conditions or insurance that requires hoops to be jumped through, I highly recommend going elsewhere.

    Full transparency - the reason this rating is as high as it is, is because Dr. Murnane and Dr…read more Thompson are both incredible doctors. They genuinely listen when you tell them something is wrong or explain what is going on. I had both of my children with this practice. The front desk staff is always friendly and quick to return calls. Unfortunately, as with most medical practices - the practice can't be defined just by the doctors. When it comes to obstetrics for prenatal care and delivery, it's a fairly great experience. The gynecological and post delivery experiences are not as smooth. There has been more than one occasion where it comes across when trying to tell them something is wrong, they don't listen unless you push. Personally, my reproductive health is not something I'm willing to take a chance on with staff not listening. Overall though, the majority of the staff is very friendly, it's a clean place, and great for OB care - my drop in rating comes down to lack of the same attention or concern for detail on the gynecology side.

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    Westar OBGYN - Waiting area lobby.

    Waiting area lobby.

    Westar OBGYN - Very creative and welcoming lobby for patients and esp. expectant mothers.

    Very creative and welcoming lobby for patients and esp. expectant mothers.

    Westar OBGYN - Family portraits and beautiful baby pictures adorn the walls of the hallways, waiting area, and patient examination rooms.

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    Family portraits and beautiful baby pictures adorn the walls of the hallways, waiting area, and patient examination rooms.

    Associates In Central Ohio Obstetrics Gynecology

    Associates In Central Ohio Obstetrics Gynecology

    4.0(2 reviews)
    1.7 mi

    I was greeted very nicely, Danielle did an amazing job making me feel comfortable and creating a…read morerelaxing environment. The checkin process was pretty smooth. It was good to come prepared with all my new patient information filled out. I liked how they set up next years appointment after my visit. I appreciate that attention to detail. The office was very organized and I didn't have to wait too long before they called me back. The nurse who took me back explained things and was nice. The whole process from start to finish was very pleasant. The doctors had excellent bedside manner. She was very easy to talk to. She was professional and I didn't feel uneasy at any moment. She listened to my concerns and was empathetic and understanding. The parking is really spacious. There was plenty of parking. Great experience.

    While the doctors/NPs are great, they are not always on the same page and look at your charts prior…read moreto your appointment especially when you are scheduling a follow up with a diagnosis. Their billing is horrible. They cannot seem to send me my bills (even though they claimed to of mailed them), and then refused to see me when my bill was overdue (which I had no clue about due to never receiving any bill in the last 6 months); even after contacting billing no one can explain or assist because they claim everything is correct in the system. Then let's talk front desk...why are most doctor offices rude when it comes to the front desk? They offer no guidance when asking questions (even though their options in the phone go to them regarding questions) and claim the patient is always rude even though they are the ones with an attitude coming at you like you are nothing.

    Arbona Heidi, MD - obgyn - Updated May 2026

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