They make it absurdly hard to get a kitten. It honestly feels like they prefer the cats stay there…read moreforever rather than go to loving homes. The process was unnecessarily long, complicated, and frustrating from start to end. We were asked to fill out a form and provide an excessive amount of personal information, only for them to reach out 2 days later to schedule a meeting... which they canceled. Not once. Not twice. Three times. By the fourth attempt, we honestly should've taken that as a sign. When we finally made it to the Zoom call, we mentioned that we already have a cat, which we thought would help speed things up. Somehow, it did the opposite. We were told we had to submit our cat's vaccination records, and IF AND ONLY IF those were approved, we might be allowed to meet the kitten two weeks later, since she was in a foster home. At that point, we were done. We didn't send anything. Instead, we drove straight to the Humane Society. And what a difference. We walked in, met the most adorable kitten on the planet, petted her, filled out some basic paperwork, and were treated like normal, trustworthy people, not suspects under investigation. We walked out with our kitten in under two hours. This place was completely unserious, wildly inefficient, and a total waste of time.

From the owner: Fairytales and Tiny Tails Rescue is a 501(c)3 nonprofit organization in Central Ohio, dedicated to…read morerescuing vulnerable kittens and providing them with the love and care they deserve. Powered primarily by passionate volunteers, we offer safe foster homes, medical treatment, nourishing food, and essential supplies to ensure each kitten thrives. Our mission is to find forever families for every kitten, creating happy endings where they are cherished, loved, and part of a family for life. Through compassion, commitment, and community support, we turn their tiny tales into life changing stories.

NEVER contact this place. All they will do is heavily and very rudely guilt you for seeking help…read moreand guidance if you need to re-home an animal. I contacted this place as a last resort after a year of trying to keep my cats and make things work, looking for friends and family to take them, contacting sanctuaries, etc. and the only response I got was that I was doing a terrible thing and need to keep my cats. I tried to communicate with them further and let them know more of my situation and why I am entirely unable to continue caring for them and they only doubled down and said that they will continue to respond as such in the future. VERY unprofessional. I need help. Not shame. absolutely sickening, no other shelter/foster/sanctuary gave any such response even when they were completely full.

Lack of Communication & Unprofessional…read more I had placed an application for two separate cats. After waiting about three days, I left a voicemail to check on the status of my application. The following evening, I had received a follow up email on one of the cats because I had accidentally selected 'yes' if I intended to have the cat declawed, and they wanted to verify my intention which I really liked. I replied that same evening to let them know that was a mistake, and I did not intend to have him declawed. After still not hearing anything back for four days, I emailed them asking for an update and asking if they were having any trouble contacting my references and to let me know if they needed any help processing my application. No reply for another week. And I checked on the website to see the cat had been adopted. I understand that these are volunteers running this organization, but the lack of proper communication and transparency is very frustrating especially after I made the effort to follow up with them. Even a reply letting me know that another family was looking at the cat would've been acceptable. Some sort of update would've been appreciated. I had to find out by looking at the site to know that he was already gone. It was quite upsetting to find out this way. The time I was waiting on a reply, I could've been looking at other options. I see that they host a number of events, and I'm wondering exactly how organized they are if their communication with adoptions is this dry.

This continues to be one of the animal rescues that has the biggest impact. Not only are they…read moresaving our precious furry friends, but they have a prison program that has the power to also transform the lives of the inmates who participate in this program. We adopted a dog from here years ago & it has proven to be one of the best decisions we have made as a family. Our pup came out well trained, socialized & a ready made companion for our mom. The adoption process is lengthy and thorough, as it should be, to ensure that animals in their care are placed in homes that are all that they claim to be. This process includes a home visit which allows them to get a better idea of how safe & suitable a prospective forever home could be as well as discuss any potential barriers to the adoption process.

The place was nice and obviously smelled like a giant cat room, which is to be expected. We went to…read moreadopt a cat from a pet store that they sent out there etc. I understand they need to make sure everything is trustworthy with us but the amount of steps it takes to get a cat is a little too much and could go somewhere else for adoption and get it much quicker with same process. We waited 3 days for response back. Which once again it's not that bad. Buttttt then we get approved to adopt the cat. Every other adoption place I go through lets me take the cat home from the pet store and I sign some papers and pay and leave. Now we have to meet up with someone to finalize it from this company. Just too many steps. Almost week and a half just to get a cat.

Years ago I had to travel for work and wanted to get a neighborhood feral cat fixed. The manager…read moreloaned me a complimentary trap to catch the cat and picked him up from my house the next day. She returned the cat to the area promptly. That cat turned out to be a wonderful pet. He loves to be held and follows me everywhere. Colony Cats was there for me when I needed assistance and I've very grateful.

I popped into this location to pick up some birdseed for my cockatiel and ended up spending a…read morelittle bit of time visiting with the birds. The staff was friendly and kept checking on me. They answered any questions that I had and seemed to be very knowledgeable. I was impressed at the cleanliness of the store in general and appreciated that all of the birds had fresh food.

In late September 2025, Petland Kingsdale sold me a dog that had highly-contagious kennel cough…read more Three days later, it was confirmed as pneumonia by my vet. The puppy I bought was sick and had been on antibiotics for a month - but he was not separated from other animals when he was sold to me. The Petland Kingsdale veterinarian and employees KNEW the dog had kennel cough and did not isolate him. Petland Kingsdale willingly placed this puppy in an area where he would infect other animals (and vice versa). I can only assume this is a standard practice, as the woman who sold me my dog called it a "cold" and likened it to "doggie daycare," as diseases were passed from puppy to puppy all the time. Except for the list of vaccinations, the actual medical treatment records were withheld from me until I signed the paperwork and made the purchase. The "warranty" (as if you are purchasing a washing machine) is valid only if you take your dog to their preferred vet. I view this as a flagrant conflict of interest. Also, you must purchase food items every 90 days to fulfill your end of the warranty agreement. Important to note: In the purchase agreement, Petland Kingsdale makes no guarantee that the dog is a purebred, and it does not guarantee the of the accuracy of the pedigree/lineage. They sell puppies "as-is." They require purchasers to sign a class action waiver and an arbitration agreement. Even if their puppies were NOT from puppy mills, and they gush over how wonderful their veterinarian is, I do not have faith that Petland Kingsdale and their staff are going above and beyond to exceed the paltry USDA and Ohio standards of care. I justified the purchase thinking - this is a clean store in an upper middle class suburb - the people working here are so nice - how could THIS place support such a cruel industry!?! Sadly, they do. It is heartbreaking for owners like me who feel emotionally manipulated - we only get slivers of information from sales staff and vague, nonchalant dismissals of concerns. I have always believed that concealment is a the same as lying.

We call Sarah, the owner, Aunt Sarah. She's organized, a strong Communicator and a true dog lover…read more She knows canines. I trust her implicitly with our little Dachshund mix. She's a great choice for grooming and boarding.

The Dog Loft was recommended to us by a neighbor. I cannot imagine us taking Bella to another spa…read more First of all, Class Act Care! Second, during this panemic situation, care regarding precautions for us and Bella is a priority. This is our first dog and she is family. I can tell by her attitude that she is comfortable with the staff. We get all kinds of compliments on Bella's grooming and how soft her coat is. Location is excellent for us and just pleased with our Bella is cared for.

What a wonderful surprise to walk out of Old Bag of Nails in Westerville, OH where my wife and I…read morehad just finished lunch and discover a store we thought was gone still existed. I'm talking about a favorite pet speciality shop, Captivating Canines. (See pictures) For about a year we'd noticed that the store was no longer at the corner of Main St. and Westerville in downtown Westerville. We were saddened to see it go because it had been a favorite shop to pick up unique Christmas and birthday gifts for pet owner friends and family. So, when we walked out the back door of Old Bag of Bones, we could see this new shop and decided to check it out. Ron, the new owner had bought the store but relocated just a short distance down Main St. Although he told me he wasn't a huge "BUCKEYE" fan, I was willing to forgive him of that small indiscretion as we continued to talk about the store and new inventory he had on display. He was very gracious and allowed us to walk around and take pictures of him and specialized, fun merchandise he had in the store to share with you. It is a very relaxed environment so you can casually take your time to look around. Many items are marked down 50%. I was equally impressed and appreciative that the shop was designed to be handicap friendly with ample aisle space that allowed me to take my walker to any place I wanted to go.

We try to shop local when we can and we love going into this unique little pet supply store. It's…read moreright down the brick road next to Old Bag of Nails in Westerville. Every time we go in Captivating Canines, the owner is so friendly and helpful. We have a puppy and go there for most of his basic needs and some more we didn't know about. Today we had to get his second collar and a new harness. They have a great selection of bright and colorful and fun designed collars and harnesses. We always come away from there happy and in a good mood. Such a sweet little place. It's fun to shop in and not overwhelming, like the big pet supply stores. Definitely make a stop, it's fun just to stroll and I guarantee you'll find something unique!

The owners of Little Puppies Online, Nathan and Sara Bazler from Mt. Vernon, have been listed twice…read morein the Humane Society's Horrible Hundred Puppy Mill report. The same people are listed as creators of non-profit, Dogs to the Rescue, a registered rescue that sells damaged or defected dogs. I'd highly recommend that anyone considering buying a dog from this business to do their own research. Adopt don't shop! While we love our dog, we wished we wouldn't have supported this business. https://www.humanesociety.org/horrible-hundred

We just picked up Cannoli, named Paisley at LPO and she has been such a fireball! We went there…read morefrom SC because it is where we got our Yorkie Tiki, 7 years before who has had no health issues and stayed the size/weight they said, or would have if we didn't spoil her so much. Both dogs came home and immediately friendly and would chase a toy. This tells me they play and socialize them as much as they can. Michelle, the adoption expert was so nice and clearly loves the puppies. We really appreciate how honest they are and being able to trust them in what they say.

I got an abandoned cat from them 15 years ago this coming May. She was the least wanted cat in…read moretheir shelter; she was terrified and didn't know how to play her audience. I love her soooo much!

The cats here are so kind and cared for, it's an amazing non profit with great fundraiser. There…read moreare so many volunteers and a really kind community around it, this place is the best.