Nice and typical HIE. Front desk guys were awesome…read more Location is convenient and have stores and restaurants nearby. Rooms were clean and neat. Instead of keeping soap bars and shampoo bottles of small sizes now they have big bottles of shower gel, shampoo and conditioner. I booked double bed room which also got microwave oven and a small refrigerator. Only negative thing I would say is the noise from the air conditioner. There is coffee and tag bags available near the front desk/ breakfast area. Typical hot breakfast with omelette, sausage rings and patties along with cereals, muffin, bread, bagels, juice etc. there is a pancake machine as well. All you need is to press the button. But I didn't like it, felt like rubbery one. Front desk guy was asking if anyone needs bacon and serving in the table.

If I could leave 0 stars i would. The front desk clerk was so rude. I walked in and nobody was at…read morethe desk so naturally I rang the bell on the desk. She scoffed and said I can see you guys as she came around the corner. When I tried to call her on it she repeatedly cut me off. So I scoffed and said a snide comment as I walked out the door. She followed me to my car and yelled at me, when I tried to respond she interrupted again and said she is deactivating my key and stormed into the lobby. I followed her back in and asked to speak to her manager. She ignored me went in her office and continued to ignore me. I reached out to IHG and when they contacted the front desk she came to my room and was rude again when I tried to respond she cut me off again and stormed off . The GM called my room and offered me a 20% discount woohoo. But he did cancel my 2nd night without charge as I was not going to stay there.

4 stars because of the bistro. The staff there are super friendly and attentive. I was really…read moreimpressed with their hospitality and service. The food is pretty good as well. As for the rooms themselves, they were acceptable but must agree with the other reviewers about the paper thin walls. The room next to me had a wedding party one night and it was quite loud. Luckily had quiet neighbors rest of the rests.  Location is good pretty close to OSU.

Lack of urgency about someone else BLOOD! Being in the bedspread. I asked 3 separate time for this…read moreto be fixed in the 2 days I was there. Nothing was fixed, all I got was a free coffee voucher when I asked for a blanket for the night. All I got was 2 thin sheet due to lack of staff at night. When I asked for a manager or supervisor all I got was they aren't in site and they could offer points. I'll never stay at a courtyard again so why do I want those points Valet is an absolute joke for $35 a night. I was suppose to receive a number to contact to get my vehicle out if I needed. Never got that. I asked valet to get my vehicle, stated he didn't know where my car was and all he could do was give me my keys and I could go get it myself. I would never recommend this hotel to anyone. Poorly maintained, no sense of urgency, disgusting service, lack of knowledgeable staff If I could give this place zero stars I would.

Clint was amazing! We had an emergency after an event and he got us booked last minute! This…read morehotel has amazing security (doors lock at dark, keys to get up elevators). It is very well located (which is why we stayed), but I would plan to use this location my next time in as well as recommended it! Breakfast was okay. Has a pool, but i didnt use it this visit.

My husband is a Hilton honors member. We usually stay at this hotel when we return home for a…read morevisit. We stayed the weekend of the Fourth of July, 2025. The hotel charged my debit card four times for the same room which totally drained my bank account. I tried to talk to the gentleman at the front desk and he proceeded to tell me that by signing up through the app that they can charge my card whenever they want. Needless to say, He was not helpful at all. This was before I even arrived to the hotel. I asked to speak to the manager. The manager was busy and I said I would be there in 20 minutes. The manager was supposed to talk with me and conveniently he left 10 minutes before I got there. It took me over five days to get my money back. I even complained to the Corporate Hilton, which also was 0% help. They promised that I would receive a call and they would do something to help make this better. Here we are almost a month later and nothing has been done. Also, While standing in line, I heard from two other customers that they had charged their debit card more than once as well. I have tried to get in touch with management to resolve this issue however no one wants to return my call. Please beware when staying here as the management is terrible and clearly they don't do anything to make things right. I will never stay here again.

Great hotel option for those looking for comfort and excellent service; Holiday Inn Express is well…read moreworth it! Came here with my friend and her mother for a single night stay as part of a friend's wedding. I was surprised to see a Holiday Inn in this area since it isn't particularly populated, though I certainly appreciated it being here! The rooms are clean and well-appointed, and any amenity you might need is either already in the room or available at the front counter. I somehow managed to forget to bring an iPhone charger (arguably the most important thing you should bring on any trip) so I went up front to see if they had one on offer and, sure enough, they offered me one right away. I half-expected them to ask for my driver's license or at least room number before entrusting it to me, though they were super casual about it : "It's fine, you can bring it back whenever you're done with it!" Wow, that's a breath of fresh air! The complimentary breakfast here was very nice and had a variety of warm options (not just cold cereal or basic oatmeal like many hotels try to pass off as a meal), and I dutifully returned the charger to the front desk prior to departure, with them accepting it back as casually as they had issued it. Maybe that's more about the nature of people who live around here, though I appreciated it just the same! While I didn't use the pool on this occasion, it did look very appealing, as did the landscaping around the hotel. I was very pleased with my short visit here and would gladly do it again if offered the chance! Overall: 5.0 stars ---- Pros: - Excellent rooms with everything you'll need to keep you comfortable. - Clean rooms, common areas, and parking lot. - Pleasant (and trusting) staff. - Great continental breakfast, actually worthy of that title. Cons: - None. You pay more for Holiday Inn than you would elsewhere and for good reason: they provide great value and ensure you're well-rested and in a good mood for whatever rigors tomorrow holds for you!

I have stayed in many really good and even great hotels throughout my time as a comedian and I must…read moresay that the Hampton Inn Washington Courthouse in Jeffersonville, OH is my all time favorite. Firstly, this is the best and friendliest staff I have ever known. The GM is hilarious and made time to make sure everything was right in my room and even brought me goodies to snack on even though I couldn't- I'm on keto, but they were very tempting snacks. Ok, so let me tell you about the room. Girl, the room had the most perfect bed I have ever slept on. If I could have figured out a way to smuggle this bed out I would have. I'm kinda like the Goldilocks of hotel beds and this one was just right. So right in fact that when I went to lay down for just 5 min before unpacking my gear it sucked me in and I slept for 2 hours ! That never happens! The tv was actually larger than my 50 inch at home and had great channels. This one hotel has messed up my entire theory of hotel cable. Maybe it's an anomaly, but in all the years I have been traveling for my career the equation has been the better the hotel is the shittier the cable. Well thanks for proving me wrong this time, Hampton Inn! The room itself was excellent. They gave me a handicap accessible room on the first floor and it was the first room when one walks in- as all handicapped rooms should be. Why most hotels put them so far down the hallways I'll never know. This one did it right. Getting a late checkout wasn't an issue, either. In fact they offered it to me. The best part of my stay had to be the giant picture of cows behind the front desk welcoming me into the hotel. Yes, cowss. I love cows and the cow picture just made me smile as I avoided the fresh, hot cookies. Corporate, leave that cow pic alone! Thank you so much, Hampton Inn! I will stay here next time I'm anywhere close.

I stay at a TON of IHG Properties and this one is pretty good…read more Staff: extremely friendly, accommodating, and very eager to help. Rooms: Standard, clean, large. Everything needed for a good nights rest. Quite possibly one of the best hotel mattresses I've ever slept on. Seriously. 100% would stay here again.

Three and a half stars, really. The hotel is a bit old and needs to be updated, and things are just…read moredingy, worn and tired. I don't think it's the fault of the current staff -- it just is what it is. I like that Holiday Inn hotels offer a free breakfast, and the breakfast is usually decent, too. The breakfast here is offered for several hours during the morning, and there are things like pancakes, yogurt, cereal, English muffins, fresh fruit and hard-boiled eggs. You can assemble an OK breakfast for yourself here. There's a little gym area in the hotel, but it's not much. There was an elliptical and a treadmill, as well as some weights. That's about it, and I think I was the only person using the workout room the whole time I was there. There were no sanitizing wipes, but there were some towels and a TV. The room was OK. The bed was probably the best thing about the hotel because it was super comfortable and soft. The pillows were comfy, too. The bathroom was OK, but the sink was clogged and filled up quickly. Basically, everything was OK but nothing was great.

Came here for a staycation last weekend and it was absolutely perfect!!!…read more Heated salt pool be still my heart!! Yes it was fabulous! Had my speaker and wine poolside and it was bliss!!! Work out facility is exemplary!! New equipment and so clean and open!! Lobby ambiance --- inviting. Nice touch with the fruit infused water!! Front desk staff... check in and check out--- outstanding and personable! Highly recommend!! My new home away from home

Our room was very clean and comfortable. Enjoyed the easy access to the casino, and the handicapped…read moreparking in the back. The breakfast was well done and the woman working it was very attentive with keeping it filled and clean. My complaint was in what I saw. My daughter has health problems and I let her sleep as long as possible. So, I sat in the breakfast area for about 2 hours. I saw people carrying large amounts of breakfast food out the door. One lady had a large cardboard box of food she carried out the door. No one offered to stop them. I would not deny any person food when hungry. But, I noticed the woman working hard to keep up filling the food and cleaning the breakfast area. Otherwise, a terrific place to stay and enjoy breakfast.

Def a Hilton!…read more Stayed here to attend a wedding down the street at the country club. I wouldn't particularly say I enjoy the location but the hotel itself is fine. Pretty lobby. Seems crisp and clean. Same Hilton ammenities as usual. Room was pretty and Hilton-esque. Nice and modern, decent quality and clean. Nothing to complain about here! Would recommend if you ask me!

The hotel was very clean and well maintained. It's connected to another Hilton property by a shared…read morereception so guests have access to amenities from both which is nice, especially during breakfast. My only issue was that being at the end of the hall on the first floor it was very loud when anyone used the dumpster outside. The loud banging is the metal lid was very distracting. I'm sure this isn't an issue in other rooms and other floors. Otherwise it was a nice experience and I'd stay here again.

We stay at this Drury a lot! I have stayed at others as well all across the country. This…read morelocation is THEE best by far! The entire staff always goes above and beyond to accommodate and take care of us. Their service js exceptional! They show how much they care in so many little ways. Thank you Drury Grove City staff!

Absolutely excellent stay! Room price included complementary drinks, "snacks" (pasta, veggies,…read morechicken, etc), and a delicious continental breakfast. Our roomed looked and smelled so clean. Staff were kind and helpful. So appreciate your hospitality. We had a wonderful stay and will stay again!

Reservations were smooth and easy but you do have to call to make a reservation and prepay. The…read moreperson helping with reservations was helpful and got me set-up right away. Checking in was also a breeze. I got a text the day before with directions on parking, check-in, policies, etc. We called 30 minutes out to let them know when we would be arriving. The innkeeper was ready with our room keys and a lovely little welcome snack basket. He showed us the basics of the castle and to our room for the evening. We had a room on the third floor. It was cute with a jacuzzi tub, and a little private side room with a couch in it. We did not use the jacuzzi tub. The shower water was hot and felt great. The bed was comfortable and the comforter kept us warm (as it was a bit chilly in the room). Our room was adorable. There was a TV and DVD player in the room. Breakfast was simple and filling. Our host was a bit frazzled because of weather delays but he was so pleasant! We happily waited and talked with the other guests. We had eggs, hashbrowns, toast, english muffins and sausage. The night before he said it would be buffet style and then the next morning he ended up plating everything and bringing it out to us. There was also coffee, juice, and hot tea available. I would recommend adding some ketchup and jam to the menu options. There is a cute little gift shop with some interesting items in it. The innkeeper let us stay as long as we liked even though check-out was at 11a. There was one other couple staying with us that night but we pretty much had the place to ourselves. The decor is awesome. Overall the castle is adorable and fun. The innkeeper was so sweet and attentive. There are a few areas of maintenance improvements that could be done throughout the castle. I would love to see someone help invest for the repairs because I would hate for anything to happen to this beautiful space.

My wife and I went to Castle Inn for 2 nights in July, 2025 and stayed in room 202…read more The Good: -The decor of the castle was what we expected. It was pretty cool to see the armored knights, the cool architecture of the castle (inside and out), the beautiful stained glass windows and all the older decorations. -The bedroom and bathroom were clean (except it was very dusty). -We were pleasantly surprised that there was a refrigerator and microwave because the way the website is worded it sounds like there is only a common refrigerator on the 2nd floor. -The Innkeepers, Dave and Trish, were very friendly and helpful. They try hard to please you and work hard. -Breakfast was ok. Mostly frozen sausage and bagged hash browns. There was also quiche, bagels and toast with various condiments. The Not So Good -Obviously the castle is old and you would expect it to have somewhat of a musty smell. It was exceptionally musty when you walk into the castle. Most people may tolerate it but with my breathing problems it was difficult for me. The room we stayed in was not bad but you can still smell it, especially when you open the door. -The rooms look really nice on the website but not as nice in person. The inn needs a lot of work and one maintenance man cannot possible do it all himself. More help is really needed. -Could use a place to hang cloths along with some hangers.

COCKROACH IN ROOM 121 Let me preface by stating I've stayed…read moreat this hotel before without any issues, which is why this experience was so disappointing. I found a cockroach crawling around the TV stand/desk area in Room 121. The front desk promptly moved me to another room, which I appreciated. However, I was surprised that there was no follow-up or acknowledgment from management afterward, especially considering the nature of the issue. Unfortunately, the replacement room had terrible sound insulation, and I could hear highway traffic throughout the night, resulting in very little sleep. The desk chair was also gross and had visible stains. Between finding a cockroach in my room and then being unable to sleep in the replacement room, this was an extremely disappointing stay. I've returned to this hotel because of its convenient location, but this experience has definitely made me reconsider staying here again..

Excellent choice for a nice stay. Building is new, parking is easy. Check in staff was super…read morefriendly. Room was very clean and new feeling with a full fridge, microwave, and tons of counter and storage space. With the king suite, we got a pull out couch as well. The TV had plenty of channels to choose from. Breakfast is short - 6-9 on weekdays and 630-930 on weekends. Includes waffles, cereals, breads, fruit, yogurt, juices, and a make-your-own breakfast sandwich bar. Would definitely stay again