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    Oh My Gifts

    5.0 (1 review)
    Wed 11:00 am - 6:00 pm
    Thu 11:00 am - 6:00 pm

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    1 year ago

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    Designer Furniture Gallery - Color peeling off after 1 1/2 - 2 years

    Designer Furniture Gallery

    4.4(25 reviews)
    117.5 mi
    $$

    Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

    This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

    Photos
    Designer Furniture Gallery
    Designer Furniture Gallery
    Designer Furniture Gallery

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    The Container Store

    The Container Store

    3.8(143 reviews)
    214.5 miSoutheast
    $$
    Certified professionals
    Consultations available

    Cliff Notes Price Range: Depends, on your choices…read moreParking: Plenty Perk: Neat items Non-Perk: Paying Ambiance: Large store Dress: Please just have clothes on Noise: Low Recommend: 100% Response Time: N/A Professionalism: 100% Date: 6/23/26 Dissertation: If you love organizing, this place is basically a theme park for people who believe every drawer has untapped potential and every closet is one clear bin away from emotional stability. I walked in thinking I needed one simple thing and immediately began reconsidering the structural integrity of my entire home. Suddenly, my pantry, bathroom, laundry room, office, and possibly my personality all seemed like they could benefit from a better system. The selection is fantastic, the store is clean, and everything is arranged in a way that makes you feel both inspired and gently judged by your current lack of labels. This is the kind of place where you go in for hangers and leave mentally redesigning your life with baskets, acrylic dividers, and a dangerous amount of optimism. If organization makes your heart flutter, bring a list, bring restraint, and maybe do not bring anyone who lacks respect for a beautifully categorized storage solution.

    This store used to be one of my favorites, but it's changed a lot…read more The back door is no longer being utilized. Maybe there was an issue with theft. The inventory has changed a lot too. For example, the storage containers are about down to a third of what they used to carry/offer. The Christmas selection has also gone down to a third of what they used to carry. Some items were not marked with prices. I was looking at the food gift storage. There was a clearance secton in the back. Most recent visit- 12/5/25. We went after Texas De Brazil. This was disappointing.

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    The Container Store
    The Container Store
    The Container Store

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    Oh My Gifts - giftshops - Updated August 2026

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