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    Luke Properties

    Luke Properties

    (5 reviews)

    Once I moved out, the company no longer returns my calls. They said they would put utilities in…read moretheir name and they have not, no response or documentation on why they aren't returning my deposit in a timely fashion. They also send stupid auto emails that don't apply to me as a small rental building and cut corners in up keep. don't hire them to care for your properties and don't rent from them.

    I am very disappointed in this company. At first I was pleased with the communication and…read moreattentiveness I was getting. I have a rental house that is super cute and I love it. But my goodness, could they rake me over the coals with all of the fees they have. You get an automatic $30 late fee on day of rent due if it isn't there. Then they tack on $10 a day. My rent is never late, but the $50/month extra fee is as it's a bogus charge for services I don't use. This company does NOT pay for utilities, they don't do snow removal nor lawn care but yet expects your lawn to be the greenest on the block. They also would not service a dryer that is in the house as they say it isn't part of it but yet it was displayed in pictures on their rental site. I got charged $100 for them to look at the dryer and tell me it was the belt. They were going to charge me another $100 to fix it and I don't even own the dryer. Be very leary when you sign your lease and ask more questions. I was getting out of a relationship and needed to move quickly. Lesson learned.

    Legacy Real Estate - Eagle Creek - Brandon

    Legacy Real Estate

    (4 reviews)

    This facility has an extremely cheeky and pretentious way of going about things…read more Apartments are run down and musty; I'm not sure many facilities in this city even abide by an enforced building code for safety. Aside from that, I locked myself out of the main entrance after briefly stepping out to move my car for parking. I did not have the key to the bottom public entrance, although I still had the key to my boyfriend's apartment. My boyfriend was still sleeping with is phone on silent as we both work later hours. This would not have been an ordeal, I would have waited in a coffee shop, but unfortunately, I did not have my wallet, cell phone, work-laptop, or purse because they were inside. Not to mention I was braless and in my pajamas still. Also, I planned to travel from Sioux Falls to Chicago on this particular day. After 45 minutes of waiting trying to call my boyfriend (who was sleeping) from a business phone, I was told by the owners of the building, who run the laundry mat next door to talk to the management (which is Legacy Real Estate) and ask them to open up so that I could get back in. I reluctantly went up to the 4th floor of the Dillinger Building and told the management what happened. I approached the front desk and tried explaining, when a mean lady interrupted. She didn't even care to know my name, my boyfriend's name, or the situation. She claimed she had no idea who lived or was on the lease in the apartment that I mentioned. Shouldn't a building management company know who lives in which apartment? She did not care to look it up, as she was hostile from the start. I held the key to get in my boyfriend's apartment pleading for an escort from the management so that I could retrieve my wallet. The stupid, short-haired, ill-tempered lady started yelling at me, and kept repeating herself like a broken record: "We Can't Open UP the Doors because LEGALLY WE COULD GET SUED for letting someone in." (Really? You can't escort a guest inside the main entrance to a building to help them retrieve their purse? Why was I just escorted through your Dillinger building last week then, when I was interested in an apartment as a potential renter?) The only thing that I can see Legacy Real Estate getting sued for is the rotting wood stairs covered in old carpet that feel like they are about to cave in. The ridiculous lady ended with the advise that I should "wait outside till someone randomly exits" implying that creeping around for an opportunity to sneak inside while someone exits is a better way to safely and legally enter a building vs being escorted by management? Absurd. She was still yelling, even as I walked away. I was almost in tears pressing the buttons to go down the elevator not saying anything and she was still yelling at me. I considered walking to the police a few blocks down but I did not want to make a bigger scene than she had already made for the sake of my boyfriend. My boyfriend, who works afternoon to evening hours, eventually ended up coming down quicker than expected after two hours of this ordeal, waking up earlier than usual and seeing my purse still there. Otherwise it would have taken 4-5 hours by the time he normally wakes up, and by then, I would have had the police there. The police may have then "bothered" Legacy Real Estate to open up. Who knows? This was a potentially panicking experience and the building management made sure I panicked. This was a bad situation made horrible, absolutely horrible, by Legacy Real Estate. So to express their negligence, short-sightedness and pretentiousness, I should take photos of the molded wood siding that is flaking off in the run-down bathrooms in their managed building next door and the garbage that is so high it is drowning the fire escape in the back. The quality of rentals in Sioux Falls is sad, like the people who run facilities like these. There are few buildings that are up-kept tastefully.

    The residence we rented was great, fairly new but Legacy was extremely challenging to work with…read morefrom start to end of rental experience. They do not respond to requests or inquiries. I made several both on email and voice mail that went unanswered. Example - upon move in we wanted direct tv vs local cable. We provided to Legacy several pieces of information and requested consideration but never got an answer. Upon departure, we gave adequate and appropriate notice per our lease. We vacated the premises early and asked repeatedly if we fulfilled our check out requirements. After several communication attempts I finally spoke to a receptionist who said everything was in order and looked good. She anticipated us receiving our full deposit. Two weeks later in the mail we receive our check with over $200 discounted for nail hole repair and painting. Again, no response to our several phone and email inquiries on this topic. Just their form letter and a brief description. Rent from Legacy only if you are patient with communication and you are willing to take the risk nothing goes wrong!

    Ogdie Realty - realestatesvcs - Updated May 2026

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