Went in today after encountering problems installing a new cpu. The young man I spoke to was…read moreincredibly helpful and generous with his time and knowledge, he ended up giving me a couple of parts for my motherboard which were missing, which completely solved my problem. Outstanding service, and very highly recommended by a very grateful customer.

I ordered a new PC case, which arrived as expected, but turned out to have a manufacturing defect…read moreand thus was DOA. I emailed their support pictures of it, and followed up twice more in the coming days but never heard back. Eventually I had to call them, and they said that they could not just replace the part that was damaged - which was considered a spare part - but that I would have to return the whole thing, and it would take two to four weeks to be assessed and replaced. I told them this was not not be suitable, so instead would like a refund, but was then told that they could not guarantee a refund. Having looked into it, I found I was within my rights to receive a refund, so called them back and arranged the return. At first even though it was an online order, they wanted me to drive (3 hours) to the nearest store to return it, but I made it clear I was not going to do that, and they seemingly begrudgingly agreed to generate a return label. Whilst I was thanking them for their help, they were monotone and unenthused the entire time. They also said that they can put a request in for the refund, but it may still take a number of weeks. This also does not align with Australian Consumer Law. I won't be buying from MSY / Umart again, and would encourage others to note how poor their online reviews are now. I didn't check, as I know previously they were a good company, but I did not notice Umart had acquired them.

31/12/2011 This is a great place if you are in desperate…read moreneed of new office supplies. Small and large Filing cabinets, larger office desks, luxurious executive's leather chairs, folders, tabs, A4 Reflex paper for the printer, 'To-Do' and 'Outgoing' trays, even electronics...no problems, this place will have it. Personally, I have purchased quite a few things from here, that are still in use for my office. Missing something in your life? Need to tidy all your papers up off the floor? Lacking organization? Don't stress! OFFICEWORKS WILL SAVE YOU! This place is quite large inside... yet everything you need for your office is right here. What I love most is that if you buy something heavy and large in size like a new filing cabinet, the strong guys in the warehouse are willing to help you put it into the back of your vehicle. Officeworks is Australia's largest supplier of office and stationery products catering for all your work, home and school needs. They have the widest range of stationery, technology, furniture, general office products and print and copy services. You can buy online or visit one of their stores. Go!

This place saved my life on more than one occasion when my printer died and I needed an assignment…read moreprinted out. Looked great and was easy and painless. Haven't brought anything here, but it always seems reasonably busy so that must be a good sign? Staff were friendly and helpful enough.

We live in the age of unprecedented choice: meaning shops are getting bigger, offering us almost…read moreoverwhelming options. Looking for a pen? Here are 450 to choose from! Office National isn't that kind of place. It's small and focused with basic office supplies. Yes that's as boring as it sounds: but 'boring' can also equal super useful. If you're an office worker or business type, there are times when all you need is A4 paper or printer toner or sticky tape. I pop in here for those kind of basics when I'm out and about.