After being ignored for 20 minutes in the Best Buy just a couple of doors down, I walked into this store, mainly to cool myself down, and possibly buy something that caught my eye. The first thing that I saw when I walked in was a collapsible cart. I had been thinking of buying one of these to move my records around the house. I collect 78 RPM records, and they are very heavy and very fragile. The cashier noticed me reading the description on the packaging, and commented that she had one during her years to carry her textbook around. I asked her if she knew the inside dimensions because I needed it to be at least 12 inches wide on the inside. she said she didn't know, but she could get a measuring tape. She did. And it was 14 inches wide. she was very friendly, and her very helpful attitude cinched the sale for me. Star associate! read more

I think this store is going out of business and I cannot say that I'm surprised. I don't think they could keep up with Amazon and other retailers with their prices - when I went in recently to look for a pack of flash drives, they were almost double what I would pay on Amazon. Plus the store just looked sad and almost barren. Pretty sure I saw a "going out of business" sign a few days later. Kinda sad because I used to find good items here back in the day (2007-2020). Also, this was my go to spot for FedEx drop offs, so I guess I'll have to find a new box. read more

I visited the Oxford location last night and I received poor customer service or should I say NO SERVICE. We were completely disregarded. There were at least three employees that I saw throughout my time in the store. NO ONE greeted us. NO ONE offered us assistance. NO ONE asked if we needed help. The associates definitely watched us though and I would hate to think it's racially motivated but the only customer who was assisted didn't look like us. The associates even came on the same aisle or area as us several times BUT still did not ask us if we needed help. The ONLY time the associate spoke to us was to say "we're closing in 2 minutes". When you fail to acknowledge or offer to assist a customer but then tell them you're about to close - that just says to me I don't want to assist you. I was going to purchase a printer that was around $500 or more and some supplies but now I'm going to shop online elsewhere. read more

Today, I picked up a special order today and got to the car and the color was off. I went back in and the ladies working in the printing department took the time to fix my order. I was more pleased with "fixed" one than how I envisioned the the first one. Thank you, so very much for going above and beyond in the customer service department. read more

I was recently assisting a friend who does not speak English fluently. I emailed the document that they needed printed to the local store in Oxford as I have done previously. When the gentleman got to the location he was informed that they did not have the document. I then called while he was still in the store to give them more information to locate the document. I spoke with Elliot who informed me that they no longer accept documents this way and they must be uploaded on the website. I tried to inform Elliot that I was not aware of this change as I recently emailed a document and it was printed. Elliot then proceeded to tell me that he doesn't know why they did that. I was shocked. I then said a simple apology for the misunderstanding would've sufficed and then he hung up in my face. I immediately called back to the location and spoke with Brenda. Brenda was very apologetic and helpful. She made sure I had uploaded the document and was able to get it printed before we disconnected the call. While I do appreciate the help that Brenda gave, it was very rude to be hung up on while I was trying to assist someone in need. read more

Girl in print shop is RUDE!!! She had a problem getting jump drive to open, I told her that the one in Anniston has always gotten it to work.... She said plainly "why don't you take it to Anniston then!" - did she try another computer NO! did annoiston have a problem the next day.....NO..same drive, different sales rep....Great results in Anniston, and spen $130.00!! IN ANNISTON! read more