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    Office Essentials

    5.0 (1 review)

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    5 years ago

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    Officemax

    Officemax

    (4 reviews)

    $$

    The customer service here is definitely lacking. If you get upset over poor customer service you…read moremay want to skip this location. I can definitely see why it's always dead. The staff is of very little help and they treat you in my opinion, rather rudely. It's a shame because I like supporting a small box companies like this but these people don't deserve my business.

    This is probably one of the first times I've ever visited an Office Max. I came in because I needed…read moretwo poster boards laminated and I thought this would be WAY easier (and better) than trying to do it myself at home. I walked up to the counter and the girl was helping another customer try and find something on the computer. She didn't even look up or acknowledge me until several minutes later. When she finally did, all she said was "hi." Then a few minutes after that, seeing I had two large poster boards, she said "you just need those laminated?" When I said "yes," she went to turn on the laminator and said "it will be a few minutes for it to warm up." Awesome. To save time she could have figured out what I was there for in the beginning and already had it warming up by the time she was finished helping the last customer. Talk about terrible customer service. I was in the store for 25 minutes when it could have easily taken 10 with good service and time management. Oh and there was also a customer after me who asked about faxing. She laughed at him and pointed to the fax machine that was a few feet from him. Nice.

    Staples

    Staples

    (31 reviews)

    My husband and I decided to stop by this location to pursue the clearance items & see if there were…read moreany good sales (no particular item) during our trip to the Lowe's next door. We didn't find anything while looking so we went to leave (you have to exit through the line and past the register), my husband happened to look back & saw a Staples employee pointing her iPad at us, she quickly went to put it down & my husband saw the camera app open on her iPad. Clearly she thought we were stealing but soon realized we weren't as the sensors did not go off upon our exit. We have never in our lives stolen anything let alone committed a crime. I almost went back in to have it out with said employee, as we did not consent to have our picture taken. Not that it should matter, however, we were dressed causally (my husband was in a black tee & khakis while I was in an all black athleisure outfit), well groomed & literally just pursuing the store. Staples has officially lost our business given our atrocious experience.

    We are looking for a new printer. My husband has many questions. We happened to be at Staples a few…read moredays ago and Akash, a Staples employee approached us and asked if we had any questions. My husband explained that we were looking at getting a new printer. Akash spent 20 minutes going over all the advantages of laser printers and ink jet printers. He was extremely knowledgeable and very pleasant. Staples is lucky to have him as an employee.

    Office Essentials - officeequipment - Updated May 2026

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