I called to duplicate and order a previously made order in August. I was told it would not be a problem, they closed at 8 pm, (as I needed them for a job the very next morning and realized I'd run out). The girl in Print was very nice and said they were out of business card stock (I was ordering business cards). I said I would take plain paper since it was a rush. She said be there before 8, (closing time). I called back asking if I could pay over the phone Incase I wasn't the one picking them up. (I am hosting a large event and a lot of moving parts). She then said no, unfortunately they do not take CC over the phone and repeated they closed at 8, and I needed to pay prior to get my order tonight. I leave dinner with my Corporate Bosses in town to make sure I do not keep the employees late... I get to OD at 7:15 and am told "oh sorry, we close at 8 and cannot do your prints. We still have to clean up." But I'm FORTY FIVE minutes early. Her response is "well we have to still clean up." Ok, but maybe one of my multiple phone calls, you could have said you shut your machines down early. You have inconvenient me now, while I was changing my night to convenience you and your employee by being 45 minutes early! I am very disappointed in the customer service and unfortunately will not let my company utilize this Office Depot in the future. I have never had this type of customer service before from Office Depot. To top it off... she called at nearly 8 pm asking if I would be placing an order online to pick up tomorrow. No! For regular paper, I will print them on my own for free, thank you! Just close at 715 if you are not willing to accommodate a few sheets of paper 45 minutes before you close! read more

Staff was very hard to work with, manger got involved and it just got worse. Would not recommend

I just ran in for a few items, and was greeted as I walked in, then offered help. I told him what I was looking for and was immediately taken to where the items were. He pointed out the options to help me make my choice, then showed me where to find the other item on my list. It is so refreshing to go into a store where they actually care about helping their customers. Thanks so much to Robert for his help! The cashier was very nice as well when I checked out. read more

Amazing helpful staff at this location. Store always has what I need, staff is very helpful when I need assistance on projects. Store is clean and usually has some great clearance items. Bri in business services is the sh#t. I couldn't get my images to print right. She figured it out and helped me get everything I needed for my meeting. She deserves a raise!!! read more

We had great service when arriving, but was seriously disappointed with the Tech Crew. We went to get our phones fixed and were guaranteed a 2 hour wait. When we went to pick them up, I was given a list of excuses as to why they didn't have time to do them. I live an hour away and this was a great inconvenience and very annoying. read more