I have used Computers Etc. as our on-call IT service provider for several years now. They helped…read moreus set up our business servers, printers, and migration to Microsoft Office 365. Phil, Jake and Steve really care about their work and will make sure that your technical problems are handled quickly and efficiently. Equally important, the company is honest in its pricing and recommendations. Unlike some competitors, they do not recommend products and services that you do not really need. Also, they aren't going to force you to buy all new equipment and just ride on the fact that the machines are under warranty. Overall: Highly recommended for service and for purchasing new computer equipment (they are a Lenovo dealer).

The person I talked to about my computer issue was very helpful. Was able to resolve it quickly…read morewithout having to submit my computer for extensive warranty repair.

No stars if I could.. went in to get a specific item from the store.. walk in.. no acknowledgement…read morewe were there.. go to the section of the store and wait.. and wait. Employee goes by and says to the group which is six people so far.. when an employee sees you they will come help.. and nada. Then I overhear an employee in a neighbor section telling customers the have a virtual kiosk line already six people deep.. ummmm.. what kiosk line? So we opted to order in store on our phones for the item to be picked up. We left the store without one employee making eye contact or acknowledgment from staff. We came in to pick up the item. I will not return to this store ever. They made zero effort for the customer of even putting a name down so an employee can make sure everyone is seen in the order they came in. With stellar customer service like this they may meet same outcome of circuit city

I called the store before buying. Asked how much a data transfer was from my old computer to a new…read more(that I would buy there). Was told $99. So I drive 25 miles to buy a computer in their store, walked over to the Geek Squad to do data transfer. The kid employee asked me, "do you know how much this service is?" I said yes, $99. He said, "no, it's more than $200." He tried to flim flam me. Beat me out of several hundred dollars. He flat out lied. I left the store and tried to call the store manager. You can't do that either. It's an AI system that sends you to the Philippines. Tried calling again. Same results. Finally, got a number for the store, but again, no store employee answers. Some guy in Corporate Sales (US at-least) answered. He was apologetic and said the kid was trying to upsell me. It's fraud. So I can't return the computer or I will owe 15% restocking fee. So lesson learned. DO NOT BUY form BEST BUY. Absolute horrible customer service. GEEK SQUAD are there to fleece your wallet.

Excellent customer service. Very helpful and provided us with weather warnings for possible…read moreflooding in the area! To a family from out of town we appreciated that!

I had a great experience here with Keagen. He is very knowledgeable and helpful and I recommend him…read morehighly. The price for the work he did on my computer was very reasonable, as well.

They did a great job and kept me informed every step of the way. Fixed the computer, kept the cost…read morelow and I loved it.

Amazing customer service, I'm really happy with my purchase…read more I will definitely come back for computer repair and services.

Nice people who charge reasonable prices for their computers and reasonable prices for repairing…read morecomputers. After doing business here, I wouldn't buy a computer at any other place.

Extremely knowledgeable in respect to computer service. Highly recommend to those living in the…read moreHighlands, NC.

From the owner: I have seen a lot of change in the last 27 years. When I started servicing and repairing computers,…read moreDOS was the preferred OS. Along came Windows, Novell and Mac followed by Laptops, Tablets and Smart Phones. Today, everything is connected and I can Help You navigate the complex human-machine relationship. I have a Computer Science Degree and a Math degree from Western Carolina University. I have had over 27 years experience troubleshooting technical problems for people like you. I know technology from the ground up, so I can Help you with whatever you may be facing. Computer Repair, Iphone Screen Repair, TV Sales? Program/App problems? I can Help!

Al Beyer and his exceptional team have taken care of al of our Cashiers computer and audio visual…read moreneeds for almost a decade, always providing great advice and exceptional results. Al Beyer is an honest man. A few years ago I told him I needed a new high end Dell laptop, and that I thought it would cost about $5,000 or so. He found a new Dell with all the specs I needed and charged me $3,500. Obviously he could have made more profit by selling it to me for $4,500 or any number up to $5,000 and I would have been happy. But he gained my respect and trust that day and he and his team have earned it every day since.

I recently got the ring doorbell and flood light/camera combo added to my house her in…read moreCashiers.They get an A+!

I had a problem with Onedrive redirected my saved data in Quicken and Quick Books. Took my laptop…read morein and with 20 minutes he identified the problem , fixed it and for a nominal charge I was on my way. Highly recommend him.

I recently had to replace my old computer with a new one running windows 11 because my old pc was…read morevery outdated. But getting all the info transferred over was something I cant do, so I was stuck until I found out about Chris and his business working with computers. He turned out to be a God send for this 76 year old guy who knows very little about computers and calmed all my worries. He was very professional and the cost was very reasonable. If this sounds like you , I highly recommend Chris.

This is the second laptop Chuck has worked on for us and we are so thankful that we found him…read more He's quick, though and reasonable. Easy to talk with and explains exactly what he found and what he is going to do in terms that are easy to understand. Highly recommend PC Service.

I've known Chuck for many years and his wife also. He help me a lot with my computer and built me a…read morefew computers. I've always had the same problem having to much stuff and bogging it down. He's always been patient with me and never put me down for me doing it. He always fixed it and never charge me a arm and leg and he gives you a price and sticks with it. I'm not looking forward for him to retire if he ever does but i've been to a few people who work on computers and he always done good with me.