The store today was extremely hot and humid. I was informed that the a/c was broken in store by an…read moreassociate. Best Buy should not at all have customers let alone, employees in the building with temperatures over 90°F in store. Walking towards the home theater department, the temperature was extremely uncomfortable and an unfortunate employee was seen working inventory to the shelves. I seen so many associates beaming sweat and looking faintly bc of the temperature. Luckily i ran into an associate named Z, he helped me find my product I came to find quickly and I was outta that sauna. So sorry for that sweet nice guy.

This beside target at Hammond mall have A lot…read moreClassy restraunts Olive Garden Greek hoe city starts helping me so I can help them i ment Hammond

I'm not one to leave reviews! But I purchased an item there, and when i got home it wasn't in my…read morebags. I called customer service to see if it was left at the register, I figured it was just never placed in my bags... simple mistake! But i called customer services 5 times, and never got an answer, then I called the electronic department and asked to be transferred. When i finally got through, the associate was very rude, and clearly didn't have interest in helping me find my item. Didn't even ask what the item was or what my name and number for contact would be. It's obvious that i won't be getting my item, even though im almost positive the cashier just forgot to place it in my bag. Bummer, I spent good money on it too :(

Terrible customer service we lost something and tried to call but never picked up. So we had to…read morecall pharmacy to transfer us over but once they did customer service was completely rude. Needs to be better

Do yourself a favor and consider all options before settling on this place. I have had their…read moreproducts for a year and they already sound like there is an issue with them even though they are new. The "reward" program is a joke and only allows you to spend the reward bucks in store on their products instead of using them towards payments or what you please. The management and owners need to learn to speak to their customers before they ruin the somewhat ok reputation they do have.

WTF are you talking about? I've dealt with S&M audio for over 2decades since i moved to Hammond…read morefrom Mississippi,n from purchasing rims to audio equipment my experience with them has been every visit n just recently spent money with them with absolutely NO REGRETS

THIEVES!! LIARS!! DO NOT USE THEM!! I paid hundreds of dollars for a new radio with installation…read more They told me my front speakers weren't working, so I went to Best Buy to buy speakers and have them installed. What they found is that the radio that S&M "installed" was not hooked up to anything, but the wires were just dangling there. I almost didn't believe it, but I saw it with my own 2 eyes. S&M- TOTALLY DISHONEST! I wish I could give them 0 stars.

They had my laptop for 2 months and never took care of my problem. I called after the first month…read moreand it wasn't done but I decided to give them more time, after 2 months I went to get my computer and it still hadn't been touched.

Excellent service and very friendly I highly recommend this repair shop. I was extremely…read moresatisfied with the repair on my laptop.

Joe and the other gentleman that was there went above and beyond to help me get my iPad set up I…read morecan't thank them enough great service I will be back

From the owner: Visit the T-Mobile store in Hammond and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1720 W Thomas St Ste B can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I brought my iPhone 16 Pro Max to Nortech, an authorized Apple retailer in Downtown Hammond, for a…read morescreen repair. The only redeeming part of the experience was working with Kaylee, the employee handling my case. She has been consistently professional, knowledgeable, and kind--truly a joy to work with. Her customer service is exceptional, and she clearly takes pride in her work. Unfortunately, the rest of the experience left a lot to be desired, largely due to the management. When I came to pick up my phone, Kaylee was the only person working in the store. She was on a business call in the back--again, doing everything on her own--while the owner's large, aggressive poodle barked uncontrollably throughout the store. The barking was so disruptive, it made it difficult to speak with Kaylee at times. To make matters worse, I was using an older, disconnected phone and asked the owner (one of the brothers who owns the store) if I could access the Wi-Fi. His curt response was: "There should be a guest network. She will help you with that." There was no guest network. Thankfully, Kaylee went out of her way to connect me to the locked private Wi-Fi. She shouldn't have to constantly clean up after the owners' lack of foresight or consideration. It's clear the owners have little regard for the customer experience--and even less regard for the well-being of their own employee. Kaylee seems to be running the entire operation singlehandedly, which is both unsustainable and unacceptable. I've decided to contact Apple directly to express my concern, because I expect better from a certified Apple partner. The store itself is poorly stocked with Apple products, and it feels like the certification is being used as a badge, not a standard. To be clear: Kaylee is fantastic. But she's the only reason I'm giving this review two stars instead of one. Nortech needs serious management reform. Until that happens, I cannot recommend this location.

Very friendly and knowledgeable staff that give you multiple options of repair some of which they…read moredon't provide but tell you about it anyway if it's a better option for you. They truly put their customers first..and by doing so EARN TRUST that so many companies simply cannot say.

i came in for a broken ohone and Daniel deserves 6 stars. i cant thank him enough. i thought i…read morelost my photos, notes, music, and contacts, and everything that was not backed up. Daniel recovered all of my media

Walk inn and they are very helpful and polite and great service definitely will returnread more