HORRIBLE, HORRIBLE service--especially the printing department. Went in Thur night, three people behind the counter, 4 customers waiting. employees never acknowledged any of the customers, never said a word ("sorry, be with you in a moment" or something. Anything!) DID NOT acknowledge there were customers there in any way, BUT would occasionally look up to see who was there, and with a rather dirty look as though we were inconveniencing them, no less! FINALLY after 25 minutes when I asked about lamination services, and showed an example of EXACTLY what I was asking for, I was told. "I don't know....maybe....$15 dollars? NO idea of the cost and couldn't even figure out what the cost actually was.
Tried to go in again Fri morning, assuming there'd be different employees (There were) and hopefully fewer customers (There weren't) Same thing. When I just asked one employee at the counter who was shuffling papers if I could just drop off and pick up later, he pawned me off to another employee who was already busy trying to make prints on a copier he didn't know how to use. I left...I didn't have time to wait for yet more incompetence. Horrible, horrible company with clueless undertrained employees who don't even pretend to care about employees or their job. read more