Design and installation was great: on time and on budget but, getting service when there was a…read moreproblem, not so much. Don't expect them to ever answer the phone - apparently it's not convenient - sit and wait for their email replies. Maybe others are good at explaining technological problems in writing but, I'm not one. In the end, after considerable time and effort, I figured out the problem and worked to resolve it, not them. Not pleased. Would give one star but for the original installation.

PV Squared is a terrific company!!! The office people, salesperson, project manager & installers…read morewere all knowledgeable, respectful, trustworthy, punctual & true to their word. We HIGHLY recommend them!!!

I'm on a path electrifying my home. Current Energy did an excellent job coordinating with my heat…read morepump installer, upgrading my electric service, installing the smart SPAN electrical panel, and adding a SPAN Drive EV charger. I feel more informed and in control of my energy use, enabling me to save money and be more comfortable.

From the owner: Current Energy specializes in renewable energy. Solar panels, battery energy storage systems, EV…read morecharging, and energy management. Serving residential and commercial properties in Western Massachusetts, Southern Vermont, Southwest New Hampshire.

crap crap crap customer service completely lied pursuing legal action did not complete installation…read moreI had to have independent contractor complete installation do not use them

We began our solar project with Bright Planet Solar in February 2024, expecting a smooth process…read more Instead, it took nearly a year to complete. Plagued by constant delays and miscommunication. After installation in June, we were told inspections would follow quickly, but weeks passed without updates. We had to chase down responses constantly, often being ignored for long stretches. In August, their technicians caused a power outage affecting our pool systems, then told us to hire our own electrician to fix it - despite it being their error and admitting they they did not know how to fix it themselves after two separate visits. Multiple site visits were required because Bright Planet failed to correctly configure the backup system, even assigning unnecessary loads like pool lights instead of essentials like our refrigerator and a/c. Meanwhile, holes were left in our roof after the panel install and the crew's trash on our roof -- unaddressed for months. We sent dozens of emails - many of them cc'd with project managers and company leadership -- asking for scheduling updates, status checks, and answers. Often, we were met with no response, or vague promises that "someone would reach out." Even after city inspection passed in October, we were stuck in limbo with no updates on when the system would actually be operational. The experience was defined by poor communication, careless mistakes, and a complete lack of ownership or urgency. We had to escalate internally just to get answers. What should have been an exciting investment turned into a nearly year-long headache. We're sharing this to warn other homeowners: Bright Planet Solar is not equipped to manage your solar project responsibly or professionally. They will take little to no responsibility to your frustrations. The entire process lacked coordination, transparency, and accountability. They are not equipped to manage your solar project with care, professionalism, or basic follow-through.

installation was done without any problems and in a reasonable amount of time. however I have gone…read more3 days without producing any power and they haven't returned my calls. I even tried contacting them on Facebook but no response. it's costing me a lot of money because the days have all been full sun.

My elderly parents are still waiting for their solar to be turned on, (paid in full not financed…read moreeither). The company is not following their signed contract. They also put a hole in their roof they are refusing to fix.