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    Off Grid Solutions

    5.0 (1 review)

    Services - Off Grid Solutions

    Electric inspection

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    2 years ago

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    Bright Planet Solar

    Bright Planet Solar

    1.9
    (81 reviews)

    They are fast and inexpensive and thank goodness my representative was able to fight for me, with…read moregetting such an old roof redone it came in a longer more expensive roof replacement, some how they took care of me

    We began our solar project with Bright Planet Solar in February 2024, expecting a smooth process…read more Instead, it took nearly a year to complete. Plagued by constant delays and miscommunication. After installation in June, we were told inspections would follow quickly, but weeks passed without updates. We had to chase down responses constantly, often being ignored for long stretches. In August, their technicians caused a power outage affecting our pool systems, then told us to hire our own electrician to fix it - despite it being their error and admitting they they did not know how to fix it themselves after two separate visits. Multiple site visits were required because Bright Planet failed to correctly configure the backup system, even assigning unnecessary loads like pool lights instead of essentials like our refrigerator and a/c. Meanwhile, holes were left in our roof after the panel install and the crew's trash on our roof -- unaddressed for months. We sent dozens of emails - many of them cc'd with project managers and company leadership -- asking for scheduling updates, status checks, and answers. Often, we were met with no response, or vague promises that "someone would reach out." Even after city inspection passed in October, we were stuck in limbo with no updates on when the system would actually be operational. The experience was defined by poor communication, careless mistakes, and a complete lack of ownership or urgency. We had to escalate internally just to get answers. What should have been an exciting investment turned into a nearly year-long headache. We're sharing this to warn other homeowners: Bright Planet Solar is not equipped to manage your solar project responsibly or professionally. They will take little to no responsibility to your frustrations. The entire process lacked coordination, transparency, and accountability. They are not equipped to manage your solar project with care, professionalism, or basic follow-through.

    Off Grid Solutions - electricians - Updated June 2026

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