I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

2 years ago in the winter, I awoke to a cold house. I was new to the city, so I called around…read more Colony was the first available. The technician was efficient and the price reasonable. However, due to it being a Saturday, I was charged a $250 weekend service charge. The problem was that drifting snow had blocked the outflow pipe. While the technician was at my home, he received a call from my neighbor experiencing exactly the same thing. The technician advised him to clear his exhaust pipe. No charge. I did not object to the technician's service fee, but felt the weekend fee excessive, especially since my neighbor was treated fairly at NO CHARGE. Colony profited unreasonably and lost my business because of it. Dr. Sisson

Installed a sink for me in my basement, was very responsive and completed the job in a timely…read morefashion. He also installed a trap for my sink, and pipes to the drain for the sink, at a fair price. Glad to have found a good plumber, and will use for other jobs in the future!

We had a really tough clog that kept backing up the basement, and Phil came out and fixed it in…read moreabout an hour! Reasonable rate, nice guy, and COVID friendly (I appreciate that he wore a mask the whole time without me having to ask, something that was not my prior experience in working with service professionals).

I was a very surprised and disappointed by the $176 labor charge..... My understanding was that the…read morelabor rate was $145 per hour, and the plumber was on site for about 30 minutes to replace just one filter. Most of the time spent at our home was explaining the situation to us rather than performing the actual work. Given the amount of time the job took and the simplicity of the replacement, I felt the labor charge was extremely high. The service itself was fine and the plumber was nice, but the unexpected labor charge left me disappointed......

Josh (the owner) personally came out and fixed a complex main valve/curb stop issue that other…read morelocal shops refused to touch. He saved us from a massive excavation and did an AMAZING job. If you have a 1920s home, this is the only shop you should call!

We used LINS Heating and air conditioning to replace our central air and our furnace. From the…read morefirst visit and the quote, and the talks with Steve on the phone, we were very happy! Very professional in person and on the phone, when it came to install day, our technicians John and Austin were very focused, kind, knowledgeable on what they were doing! Cleaned up the mess and left our house just like it was when they started! Will have them do our maintenance when it's needed! 2 very happy customers! Thank you again! Jim and Toni Lewis

I am editing my previous post to include what happened after the initial incident. Since the below…read morehappened LINS did reach out and installed the required part charging us only labor. This is what they had originally agreed to do the first time. I have been debating whether three stars is too kind in this instance as they have successfully completed the maintenance they were originally suppose to complete. Only charging us labor this time discredits the time that we previously lost coordinating our schedules and then needing to re coordinate when they called back to reschedule. I understand that mistakes do happen, and credit them for coming back. I am leaving the original comments below because the frustration is real. "We purchased our house two years ago and were told the AC unit was under warranty. We had our annual check completed last week where we discovered the AC turbine was broken and needed to be repaired. We did not know who installed the unit so I used the serial number to track the part from the distributor in Waterloo. I contacted LINS Heating & Air Conditioning and they confirmed that they installed the unit and that it would be under warranty. Fast forward to the technician showing up and taking an hour to tell us that the maintenance would not be covered and we would need to pay $130 to cover the hour it took to do nothing. I called the office and they said they were sorry for the trouble but they would accept the warranty and they would not charge for the first hour where nothing was completed. Shortly after that the owner of the company called me to say he was going to "intervene" with our problem. He informed me that they would not be covering the parts under warranty because it was clearly stated on the invoice that was given to the previous owners that their company needed to be the one to complete the annual inspection for the unit to remain under warranty. The entire experience lacked any form of customer service and I would not recommend them to anyone. To have them tell us two separate times that the maintenance would be covered and then have the owner not take any responsibility was frustrating.If they have already installed anything in your home I would recommend getting a home warranty to help cover maintenance cost when it inevitably breaks."

There are so many aspects of adulting you can't know till you know... home maintenance is one of…read morethose things I feel like. I'll have lived in my house nine years this October. (Wowza, how can that be?!) Annnnnnd..... I *just* had my HVAC serviced for the first time since moving in. Oops. It's been on my never ending to do list but was never really a priority. BUT, one hot August day Brand Heating & Air Conditioning came to my house and confirmed my HVAC was in good working order but that our air conditioner was probably on its last summer. Bummer. We were able to schedule an appointment via email no problem-- and even able to change our appointment when a conflict arose. The tech that came was punctual, professional, prompt and very knowledgeable. The entire process was painless. And pricing seemed on par. Overall, Brandt Heating & Air Conditioning was easy to work with and got the job done!

another amazing service by Brandt. we got a new air conditioner and heater today. they arrived on…read moretime, they helped me learn the new digital thermost. and I left them here alone while they worked and didn't think twice about it.

Top notch customer service! They always schedule their service calls in a timely manner with…read moreexperienced technicians. I trust Muller for all our home plumbing.

I had worked with Muller on numerous commercial projects over the years so I didn't hesitate to…read morecall them for residential work at my mother-in-law's home. As anticipated, they were great to work with. We were repairing some older shower assemblies and I sent photos so they knew what they would be working on. That let them order the parts in advance instead of running to the supply house during a service call. They arrived with everything they needed and got the work done efficiently. Everyone we dealt with was professional, friendly, and helpful. Highly recommend them and will use them again.

We have just finished a remodel, and needed some TLC for a couple of small plumbing jobs I did not…read morewant to tackle myself. We understood it would be a "do it when we have time", and nothing was critical. Jake showed up a few days later, came in, we discussed what needed to be done, he talked me out of 3 of the requests, "not necessary, and risk of making things worse". He took care of the other main items and was on his way in a reasonably short time. Simply refreshing. Everything works, and no leaks, etc., so we are very happy. Bill's Plumbing was suggested by our remodel contractor, so I figured it would be OK. No hesitation recommending Bill's Plumbing for any plumbing job. Friendly, cleaned up after the work, and all done to spec.

So I highly recommend this company. I called them and had water in the basement. He was here in…read moreabout 15 mins. I am so grateful. He took care of the problem and was in and out so quick. Thank you!!

John was not interested in coming to unclog our drain. He said he only takes cash. I said "OK"…read more Then he said I should call someone who takes credit cards. I said so you don't want to come? He said again I should call someone who takes credit cards.

Absolutely, 100%, would recommend John with Uncloggers to anyone! I had an issue with my basement…read moreplumbing, that was resulting in small flooding in my laundry room. Called John and his wife and they were at my house first thing Monday morning. I brought John downstairs to show him what was going on, and where everything had happened and he gave me a very reasonable price if he were have to snake from my laundry room out to the street, UNLESS I had another drain somewhere in my basement. I recalled feeling a dip in one part of my carpet, so we cut a little hole and sure enough, there was the drain. John got to work, chiseling away at the concrete that was around the plug, and got it to open up. Then he had me flush all my toilets, and run my shower to make sure everything looked okay. He was very knowledgeable and very open to helping me in case something like this were to happen again and what to look for. John and his wife were the absolute sweetest and I would use them again and again. Thank you for coming by John! Really appreciate your help and wisdom!