There scanner didn't scan my ticket properly so I got a strike against my account and when I informed customer support of this they said that the strike would stand even though it was an issue with their equipment/staff and as long as I followed my membership rules it wouldn't matter but god forbid they mess up again I get punished for something that I didn't do they don't care at all read more

I am here to fulfil a promise to a worker called Vanessa. I promised her I'd write a review about her. She was so helpful and fast, and looked like she should get a raise! Cinema is good staff brilliant only reason for a 4 star is drink machine gave our water instead of coke, it is a good place to go for little trips out, wouldn't recommend parties. (there's better places) it's near nandos and Maccies so good spots for quick meals. GO SAY HI TO VANESSA OR ELSE. read more

As a general rule I avoid going to Odeon cinemas, I break out in hives if I have to go to one - the entire experience is just too much for me. This particular branch did little to dispel my anti-Odeon bias. The prices are, first of all, ridiculous. To see James Cameron's blue-flavoured dances-with-Pocahontas 3D world-eater Avatar it set me back £10 (of course if I'd brought the pair of 3D glasses that have been sitting in my room since Final Destination 3D then it would have only cost me £9). I'll admit I didn't really enjoy the film that much but even if it had been Citizen Kane (if a Citizen Kane 3D appears soon you know someone will have stolen my idea) that would still have been far, far too much - especially considering rival cinema chains AMC and Cineworld manage to charge significantly less. Then there is the seating situation, on a separate occasion I came back to here (I'm a glutton for punishment) see another film. We had arrived late - I will admit fault on my part for that - and we were trying to find somewhere to quickly sit before the show began. We decided to sit on the end of a row about midway up. Apparently though, this was premier seating (extra lovely, wide plump seating) and an attendant was quickly dispatched to inform us that we did not deserve these seats - we had not paid for them. I tried to apologise, say that we hadn't realised but the look on his face could have turned flesh to stone. It's only a seat, honestly. read more

Odeon - Cinema Near Me - Liverpool, XMS

It might not be as fashionable to sing the praises of a multinational corporate multiplex over the plucky independent cinemas but I love film and still get just as excited by every trip to the cinema as I did when I was a nipper so in Liverpool there is currently nowehere to compete with the Odeon. It's brand new and huge with the latest technology to ensure that the audio and visual experience is top notch - you can only come here to watch a blockbuster on one of these massive screens for the full effect. The only downside is that being in the heart of L1 the Odeon does attract huge crowds - Fri and Sat night are a nightmare, defo pre book tickets - and a lot of these are kids. However, this Odeon has the saving grace of a Gallery section which is an over-18's section with a bar. Brilliant. read more

Odeon - Cinema Near Me - Liverpool, XMS

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Unfortunately this cinema giant has led to the closing of local, smaller cinemas, which is a shame as you now have to contend with the great unwashed to see any film and you have to journey to the city centre. However, it is a good size cinema, and anywhere that sells Ben & Jerry's has my vote! I went recently to watch Clash of the Titans (if you haven't seen it, don't - unless you don't really care about the authenticity of Greek mythology) and it was in 3D, which made it all the more disappointing. First I was astounded by the price of the ticket - nearly £10! I used to be able to go on a night out for a tenner! I was told that the price was slightly inflated due to the 3D aspect though, so I piped down. For such a large cinema, they don't seem very keen on service. I've never been when there weren't huge queues for tickets and popcorn, and although the wait for the popcorn wasn't as long as I've had in the past, when we got to the till we were told that it was out of order and we had to use another one. A little annoying, but hey ho. Then we queued up to hand our tickets over (when will they get barcodes on tickets so you can just self-scan) and when we got to the front were told that we needed to be in the other line for the 3D films. My mate didn't quite get what he meant, and held up his tickets as if to say, "why won't you let us through?" after a minor kerfuffle, we dragged ourselves to the second line and waited dutifully. Once we finally got inside the screen, we found that we were on Row C, which meant sore necks for the whole movie. My brother has also commented on this: why put seats so close to the screen that you can't actually see the screen when you're sat there? The 3D glasses made my eyes feel funny and as I may have already mentioned, I wasn't impressed with the film. So basically, less queueing, less front row seats and more organisation please Mr Odeon. read more

Odeon - Cinema Near Me - Liverpool, XMS

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The Odeon in Liverpool one is a massive flagship store. It is very modern and is an attractive building. A couple of weeks ago I went here with a friend and we decided to treat ourselves to tickets for the Gallery. This is £16 per person. It gives you access to the Gallery bar area for an hour before and after your film. The bar is a very smart area with tables and chairs, booths and very comfy sofa's. Alcoholic drinks and soft drinks can be bought at the bar. It also entitles you to unlimited refreshments before, during and after your films. The refreshments available are hot beverages, soft drinks, salted popcorn, sweet popcorn and nachos with salsa and cheese dips. I easily would have spent well over what I had paid for my ticket if I had bought the refreshments I consumed!! The Gallery seating area is a mezzanine level above the main cinema. It gets you away from annoying noisy people, you can barely hear anyone else in the cinema. The seats are very comfy sofas. They also have a lot of leg room, which was good for my heavily pregnant friend. After the film we relaxed for a while in the booth seats in the bar, had a cup of tea and a chat. The Gallery is an excellent place. I usually avoid the Odeon it can be too busy and the refreshments are expensive, but the Gallery cuts out those problems and is well worth the money. read more

I have a Limitless card so I go here quite regularly and I can't really complain. The queueing system could be better but every screen seems okay and the staff are nice enough. read more

The Odeon in Liverpool one is one of my favourite cinemas in the whole of the UK and believe me when I say I have visited many of them. It really is right at the heart of Liverpool and it surroundings are smart, clean and on the whole stunning. You can make a trip here a real all round day out by dining before your film and going for a drink afterwards. The service here is always prompt even on the packed orange Wednesdays when the cinema is positively heaving. I would recommend booking your film tickets online before visiting this cinema as many of the films are sold out on arrival. This cinema is always well kept and the staff are great meaning that it really is a great all round experience. read more

Very chilled and friendly place, really looks like the best place to come to watch movies. Would recommend for anybody in the local area, despite food, drink and ticket prices being vastly high. Seats are very comfortable and the rooms are relaxing. Staff are also very kind and pleasant. Saying this, I will defo be going back for more extraordinary movie experiences. read more

This was my first visit to the Odeon Cinema Liverpool One, when I was up for the weekend. I was impressed by the service, and the friendly staff encountered. Seats were comfy and the cinema was very clean. Given it's location, I would not hesitate to return, nor would I put anyone off from visiting. People say it is expensive, but they really need to visit London before they say that. I found prices to be reasonable and quite acceptable. read more

I recently frequented this particular Odeon outlet. Now like all other Odeon outlets one thing is for sure they will try and get you on board this Odeon card. Whoever cam up with the idea of it should go hide somewhere because it falls just short of pathetic. You have to spend copious amount of money just to earn a small popcorn. They really must think the consumers are thick as... The terminator rip off advert is bad...so bad that you cant even laugh at it....They clearly tried their best to rip off the orange adverts and failed miserably. I have my own views on premiere seats as well. This is a genius idea unlike the terminator advert or the Odeon club card. Premiere seats should be an option. I book early and I can turn up as late as I want to a showing knowing my seat is saved. Complaints I've heard are "they are expensive" "it's only a seat??!!" blablablabla Quit whining!!!!!!!! In the modern age of broadband internet where you can watch movies online or on blu-ray, cinema visit is an experience in itself, which is well worth it. The prices have gone up yes, but hang on a minute what isn't expensive these days. We pay ludicrous amount of tax on other things, from the interest rates on your bank account to your wage to the petrol prices. We are being shafted and robbed left right centre. So it puzzles me when people are surprised that ticket prices have gone up. I loathe people who turn up late to a movie anyway. They don't stop[ there though do they, no sir, In their stupendous ignorance plant themselves where they see fit, not taking into consideration, the film has already started and they are ruining it for people who were their on time. Could you move up a space please? Er.....NO!!!!!!!!!!!! So God bless Odeon and its premiere seats where you have the helpful staff at hand who tell these idiots to shove off. Whilst the film selection was limited, this wasn't an issue for me here as I knew what I wanted to watch. Perhaps it's just me but with so many cack films being produced these days I do 5 minutes worth of research before I go to the cinema to see what is on and book the tickets online, no honestly it doesn't kill me!!!! Failing to prepare is preparing to fail.....STANDARD!!!!! So don't feel disappointed if there isn't anything to watch...its your OWN fault!!!!!!! All in all a good experience as always, although as we all know the weekends is a bit of a nightmare anywhere never mind the cinema. Good thing I went on a Thursday night then..... read more

Booming with noise at all times and bigger than the planet Neptune, the Odeon at Liverpool One would completely obliterate any other location it could fit in. However, since it resides amongst the alpine peaks of this commercial wonderland, the overall impression is stunning. Recently (depending on when you read this) the monolithic cinematic titan that is IMAX came here to stay. With a wraparound screen the size of four double-decker buses, it's not something you expect to see in our neck of the woods. IMAX? Here? In Liverpool? The place falls down when you consider things that normally daub multiplex cinemas with crap. The queues can get quite long and the prices feel like they've been jacked up by Scrooge himself. Also, why are the seats so uncomfortable and non-reclining? For Christ's sake! This is 2010, (depending on when you read this). The FACT's had those kinds of seats for ages! I'll have to stop now before I run out of gargantuan ways of describing this colossal monster. read more

This is by far the best cinema I have visited to date. It has 18 great sized screens all with regular staff checks to make sure there are no troublesome kids being too loud. The Gallery is pricey but does include free drinks and popcorn. The view from the gallery is great, especially if you're able to go in the evening around sunset. When buying ice cream I would highly recommend the core sundae as it is much better value for money than a tub of Ben and Jerry's. You can have a choice of two Ben and Jerry's flavours along with your choice of either hot caramel sauce or chocolate sauce. It can get very busy at popular times and so I would recommend pre-booking if you want to see a new or very popular film. You are also able to select where you would like to sit in the screen, so pre-booking is a good idea to get those favourite seats. read more

This odeon is really nice, I thought it was clean and tidy. The seats inside the cinema are comfy and I really enjoyed the film. Also, the rooms are easy to find so you won't get lost. Totally recommend this cinema. read more

This odeon cinema opened on the 1st October 2008 and replaces the old odeon on London Rd. It is definitely an improvement on the old London Rd cinema which always felt a bit run down and dirty. It is an 18 screen cinema which has a selection of screen sizes (from small 22 person auditoriums up to 288 person auditoriums). The smaller screens are the more expensive Gallery screens (£16 per ticket with self service confectionery counter). I've visited this cinema a few times, and although new and clean it's still just like any other large odeon cinema. There are several refreshment stands in the entrance hall before you head through to the screens, which I think is a bit of a mistake. These include Ben and Jerry's (that also sells costa branded coffee) and a smoothie bar, as well as the usual nachos, hot dogs and popcorn. read more

This cinema only opened a couple of months ago so it's all still very new, clean and modern. It replaced the old odeon cinema which was getting a bit rough around the edges. It's got a surprising amount of character for a chain cinema and the gallery as they call it (a rotunda just past the entrance) is a good idea. You can relax and watch a film while you wait. They also have a special Ben and Jerrys cafe which is great (if expensive) read more

i recently went to watch the new James bond in the new odeon cinema within Liverpool One. I found my overall experience pretty good, quick service for tickets and straight into the screen to watch the film. The seating was quite tricky with lights indicating where was free but after a bit of messing about i found some seats which were good. Though some woman insisted on laughing through every trailer that came on thankfully after being told to quiten down by a few members within the screening the film came on and it was a good experience, the facility was clean and the quality offered was awesome, the film wasnt everything i was expecting it to be but had it been, i would have been blown away im sure! read more

This is a nice modern cinema, good sized screens, clean and looked after. I have to admit I found the seats a little hard and uncomfortable, but the auditorium gets nicely dark during the film and the sound is good. I found the main areas, walkways, waiting areas etc. very light and airy - lots of glass which gives a nice atmosphere. The toilets are pleantiful and clean which is good as I can imagine it gets very busy at times. read more

Great cinema. Only reason it is getting 4 stars is that they did not include an imax.

This cinema opened in October 2008 and replaces the old odeon cinema in London Rd. It is very clean, although still new and has the usual counters inside to purchase sweets, ice creams , hotdogs etc. As always in large cinema complex these are expensive. read more

Loved the IMAX cinema what a grate first time experience. Cost a bit more but well worth the price.

The cinema itself is nice and the staff are generally pleasant and helpful. Sadly not all the facilities such as toilets are working, as there always seems to be at least one toilet out of action everytime and more often than not this is generally the nearest disabled toilet, which is a nuisance for those with disabilities. Parking at Liverpool One in general isn't great as the rates are exceedingly high and so often if you really want an Odeon cinema it might be best to chose elsewhere read more

Ever heard of air conditioning? To hot in public areas and unbearable in the cinema. I nearly melted when watching the film. Are they doing it deliberately to sell over priced drinks! read more

Very swanky and modern cinema in the heart of Liverpool's brand new state of the art Liverpool One shopping district. Much better than the London Road Odeon cinema which closed in summer 2008. Would recommend this cinema to anyone, very accessible and good transport links. read more

Great cinema, but you do pay for it. If only the chain cinemas would be realistic about pricing a drink of Coke. I'd use this cinema much more if I could take my kids without it costing me 40 pounds a go. Really good, but not too often. read more

Absolutely love this place its modern and light and airy (not in the actual screening rooms of course they're completely dark!) and the seating is well thought out, from a fellow architect who ever designed this did a good job thumbs up read more

this is a fantastic cinema with great facilities and huge cinema screens. it is expensive though, especially the food. if u have the money and u are around the liverpool one area then go for it but u will have to be ready to shell out!! read more

Beautiful Cinema complex with a variety of sized screens.

Yet again fantastic service. The service from all your staff is exemplary. I have a sin with autism who sometimes finds busy places difficult and your young girl at the till was brilliant with him. Thank you read more