you'll be waiting in line forever then waiting for a carat even longer there's ever only one person…read moreat a desk all the time. People always have their hands in their pockets. even people who look higher management just walk around smiling more like hosts at a restaurant than any real assistance

Zanna made me feel so uncomfortable. She is the most unprofessional person I've ever come across…read more Zanna touched her face, her phone, dropped cotton balls on the floor and still tried to use them with me. When I asked her to change her gloves she got very upset and kicked me out. That's not behavior suit for anyone working with blood and plasma. She also smelled of marijuana. Zero stars if I could

I've been coming to this specific Biolife location for 6 months and every time they're clean,…read moreprofessional and organized. The process is very straightforward and if you're new to it just remember they cannot rush a process that quite literally involves extracting something from a human body. You know how sometimes you walk into an office or store and there are very clearly employees looking unengaged and not into their job? I don't see that here. They always look like they're busy and it's probably because they are. Now the environment... It's the only reason I don't give this place a full 5 stars. While I understand it's meant to be a clean sterile environment I think the repetition of the same music and lack of atmosphere make it a very dreary place to visit. I don't expect rainbows and butterflies just some variety in the music and ambience sometimes to deter you from feeling like you're just being harvested.

Do not go here. I completed the physical and donation at this location on 7/11/25 and was never…read morecompensated. This location has not answered a single phone call or returned my calls despite me leaving at least 5 voicemails. I also submitted 2 contact requests from their website with no response. I will go to grifols instead now.

People are nice, but it is slow AF. And they don't offer appointments. You can complete their…read morequestionnaire online and then scan in, but it doesn't change the wait very much. Today, I watched as more than eight people had to come back and get re-wrapped because one individual, a short woman with glasses and very dark hair (either Asian or Latinx) failed to properly wrap them the first time after they completed their donations. That is a safety and health hazard. When I tell you that these people came back leaking blood all over the floor, I am not exaggerating... at all. I don't know if this girl was new or what but she was very slow, and not doing a great job. she also didn't arrange donors in order, so there were people who were assigned at bed, long after others, who were hooked up to the machines out of order. Super annoying when you've already been waiting nearly an hour. I would beware.

This place is as ghetto as it gets. No system in CSL works. They use a completely incompetent, but…read morecheap, third party SSN checking company with a ridiculously high error rate. They told me that the SSN I've been using for more than sixty years is invalid. Waste of time. I wish I could give them zero stars.

On January 1, 2021, at 830 pm it was pouring down rain in Oxon HIll, Md. Normally I love when it is…read morepouring rain and I can hear it hitting the window. I was sending out emails last one being sent at 802 pm, I thought to myself I am going to develop good sleep habits for the New Year, so I will get ready for bed. I was about to take my sleep medicine but was too lazy to get up so I just sit in the chair listening to the rain. Little did I know my laziness would someday pay off lol. Had I taken my medication and gone to bed, I literally would have lost my life in my sleep (from smoke inhalation). I had no idea that the building next to me was ablaze, and the apartment over me was completely engulfed in flames! As I was folding my computer and deciding to get in bed, I hear get out of the building there is a fire! My recliner was near the door I jump up with flip flops on and run to the door felt it wasn't hot so I opened it, and when I did I was hit in the face with thick black, smelly smoke! I closed the door and ran in the opposite direction toward my bedroom with my computer still in hand. I thought I would follow my fire plane and jump out the window! when I get in my bedroom I remember everything looking blurry I thought it was my sight without my glasses, but that was not the case it was smoke. I grab my coat jumped in my uniform pant backward and ran to the living room looking for another exit, my balcony was part of my fire plan, but I just didn't plan on jumping with gray smoke and fire falling. I could still hear my neighbor yelling get out!! I ran to the door again, and if I have ever heard the voice of God I heard it on Jan 1, 2021 when I was about to go out the door I heard put your shoes on, which allowed me to stop! and calm myself (not a grand voice just a whisper put your shoes on) holding on to the wall to put my shoes on finally made me realize I still had the computer in my hands so I dropped the computer put my shoes and open the door! That was a miracle #1. I know I can hold my breath for 47 seconds I swim:), so I still hear my neighbor so I thought I will just have to follow her voice, but in all the black smoke I look up at a window over the exit door and I see a gray hand waving to me to come out!! so I followed my neighbor's voice, jumped down the few steps! had I not seen what I thought was her hand I would have been frozen stiff! turns out she was outside of the exit door yelling but she was much to short for it to be her hand Miracle # 2, makes me shiver just to think about it!! had I not had on shoes, I might have had 2 broken ankles or landed on the wet pavement, had I not seen the hand I would have been frozen stiff! it was such an awful fire it looked like a red cross commercial you know the one (pouring rain raging fire) and the red cross there in the midst of it all. The fire raged from 830 pm until close to 11 pm even in the pouring rain. 63 to 65 off use lost our apartment homes that night, but there was not one life lost! There was a terrible accident, I believe a person had a heart attack and hit another car during all of this. At 11 the fire was still going on but under control thanks to the Oxon Hill fire department, Andrews Airbase fire department, and Alexandria Va fire department!, I was told that over 100 fire persons were working to put it out and I am thankful! without them, it would have been worse. At around 11 pm that night we all met in the recreation room and the red cross was there just like in the commercial. They handed out water and snacks and blankets. They interviewed us and made sure we had lodging for the next three nights although I have insurance that night I was so exhausted it was so nice not having to find a hotel, especially on a rainy night. We stayed at the Comfort Inn on Oxon Hill rd, check-in was so easy (remember everyone did not have time to get their wallet ie., Id or car keys and we were not allowed to go into the apartment that night to unsafe. So having the Red Cross pave the way was Miracle #3 I truly felt wounded. The lead Red Cross coordinator met us at the hotel, and arrange breakfast for the next morning! The next day we got a call telling us, lunch was ready for pick up and dinner was a very nice hot meal. Surprising how much you take for granted, I lost my very expensive progressives and was having a hard time seeing at night the Red Cross sent me a voucher to get glasses! All they did was without asking for anything in return. Readers we are living during a pandemic and all other types of emergencies and the one thing that is consistent in this world is that the Red Cross will always rise to the occasion! I depended on them in the Army to keep me connected to my family. That was in the 80s' and now in 2021, they are still a very relevant part of our society! If you want to make sure your donated dollars are put to good use you can not go wrong with the Red Cross, until next review; glad to be alive, to review, VJ

Not sure how it's possible to leave a 1-star review when the place is meant to do good and help…read moreothers -- donated a handful of times and every time it takes ~1hr to be processed and another hour to have blood drawn. A meaningful donation should not be such a painful experience. Try other centers before coming here.

It just takes way too long for them to process you. You make an appointment and inevitably you're…read morewaiting 30 minutes at a minimum and sometimes an hour before you're actually checked in and ready to give blood. It's way better to find a mobile blood donation location, or a blood drive location. The Red Cross really has to figure out how to make donating blood at the centers more convenient and more timely. It should not take a couple of hours. If it does, they're doing something wrong and actually discouraging more donations.

" Supposedly "this center take walks in, I walked in at 2:34 pm and they would not let me donate…read moreblood because they were closing at 3 pm. In this case, remove that you accept walk in !

I've been here several times, and the staff are friendly, personable, and caring. They're also…read morehighly professional and skilled, and the location feels calm and spacious -- never has giving blood been so painless, both literally and figuratively. Parking is easy, there is a solid selection of snacks and drinks, and donors occasionally receive gifts and merchandise. I would highly recommend coming here to donate -- it's a positive experience for a worthy cause.

Two stars because the employees were pleasant. But they have far too few of them, one person for…read morecheck-in and one for blood draw (possibly another I didn't see?). No stars for anything else about this location, the lobby is *miniscule* and packed standing room on a Monday morning. Very hot with no airflow. Despite making an appointment ahead of time and arriving on time for it we waited 55 minutes before being seen. They have a tracker on the wall which lets you know where you are in line for your appointment but it disappears after you check-in in person (after checking in on the kiosk) and you still wait an unknown amount of time. Would not recommend going here if it can be avoided.

We saw one technician, Tasha, a week ago for our 10-month old (who has very small veins), and she…read morewas wonderful. She was patient, kind, and skilled (all while being the only one working there). But apparently she isn't at that location anymore. We saw another technician today, Gloria. Tasha told me to specifically tell any other technician who sees our baby that they should only do his left arm, and only put the tip of the needle in because otherwise they'll blow out his vein. When my husband took our baby back to the lab today, he told Gloria that exact information. She reacted defensively. She ended up poking our baby twice and couldn't draw any blood. Now we're going to have to take him in another time - which, needless to say, is a pretty traumatic experience for our baby. Next time we're going to a different location. Very disappointed because our experience with Tasha was so positive.

I am a regular blood donor, and this was my fourth time donating at the Lanham location. I keep…read morecoming back here specifically because the team is incredibly nice and professional. I always do a Power Red donation, which means I'm in the chair a bit longer than a standard whole blood donation, but thankfully their chairs are very comfortable! The staff is extremely welcoming and takes great care of you from start to finish. My technician today was Trina, and she was very nice and made sure I had everything I needed. The whole team stays engaged with you while you donate, caters to whatever you might need, and is genuinely thankful for your contribution. One tip for anyone looking to go: make sure to book your appointments well in advance! Folks know this is a great place to donate blood, so their schedule fills up fast.

Love this location! It's just one month old. It was originally slated to open late last year as I…read morehave been keeping my eye on it. It is really close to my school and close to the Beltway on ramp at 450. It is so clean and new. I donated at 2:45 and I was initially the only one there, so I was in and out in no time. They are very efficient here. Maybe now that word is out about this new location I may have trouble getting an after work appointment. If I can't book my next one at the location walking distance from my home I will definitely return here. There's plenty of parking in this shopping plaza (Enterprise Plaza) which includes an Aldi (for my convenience).