I could not be happier with my experience at CSL Plasma on Central Ave. Everyone has been friendly,…read morehelpful, and efficient. I have donated 3 times now and everything has gone smoothly.. Kudos to the staff for being so professional!

The place is tone deaf in responding to donors. Clearly, anyone donating is in a space of financial…read moredistress. They lack compassion and awareness of this fact at this location. Their systems and procedures waste donors' time and limited resources. After completing the screening online, I drove over to donate only to receive a deferral. It seems they would have a process that flags my deferral in their customer portal before I make the drive to the location wasting time and precious resources. I will not return to this place.

First off shout outs to Jaydah, Asia, Jaza, Whitney and Telle! They always provided me with…read moreexcellent service the way it's supposed to be when dealing with the public. Great work ladies .... On another note, this place is terrible, no sense of urgency, when in the chair donating you're intentionally ignored, I sat for 1 hr when scheduling an appointment for 8am, wasn't busy at all I wasn't acknowledged while ppl were talking and having a good time etc. eventually I left before I could even get stuck. Another time a lady was taking other ppl down from machine that finished before me and when she got to me it's like she deliberately ignored me and made it clear with her attitude that she didn't want to take me down. Another staff ended up taking me down then she came back around, after passing me up several times. I didnt let it bother me, but when you have ppl in your organization acting like this, it's bad for business. This specific location lacks structure and leadership, try another location or go to another organization. Bad attitudes as well, whatever is going on outside of work that's bothering you, that should stay at the door or if you're not happy then find another job or something. I may donate here one more week then I'm definitely going to Octapharma. And they play with ppls money!! Hope you all get it together, be blessed

This is not really about the center or the staff, the location is literally dangerous, there are…read morepeople shooting up in their car is in the parking lot, And neither the staff nor the security can do anything about it. It's extremely pathetic and very concerning. After witnessing a person shooting up in the parking lot, I informed the staff and somehow the boyfriend found out and confronted me in the parking lot, it was a very difficult situation and I will not be coming back to this location.

Keyona is the absolute best! Great bed side manners and you can't feel a thing when she sticks you…read morewith that huge needle! What a pro! Thank you keyona

Much less savage than the main one, seems the people who come here a little higher class but it's…read morestill Csl, so you can't ask much from the people who work here.

hate is a strong word i will say it's very slow at times…read more.. i wont give up on em though

I really hate this place they don't respect your time, there enough people working doesn't even…read morematter when you come . If you come early before they even open they open the doors late, and don't even start with people ten mins after look at the time in the picture. The staff is nice but, it's never enough power working

I am a new donor i have been donating since june 18th . They have been very kind . They are fast…read morepaced & gentle. I like it here ive heard this location is better . it is also a good easy way for me to make extra money during the week.

$10 . Waste of time . One person there was actually nice and attentive. But like i said waste of…read moretime

This is a great course to take if you have children or you just want to be more valuable to your…read morehousehold/community. Only $106 at your local Red Cross chapter for hands on training for Adult & Pediatric - First Aid/CPR/AED certification. Instruction was great, clean facility and enjoyed the class. Highly recommend!

My very first time giving blood! The staff was amazing,…read moremade me feel safe and less nervous. Not being able to move my arm for over two hours had me worried. They calmed me down and talked me through everything. They were all professional and caring. It really made my first time a lot easier than i had thought. I will definitely do this again and absolutely going back to this location!

These people are clean, quick and friendly. What else would you want from a doctor? I would not…read morewant to go anywhere else.

I have been with Mecklenburg Medical Group for almost 20 years and have always been satisfied with…read moremy visits. I have seen the same Primary Care Physician, but love that if I need a same day visit they offer several other options if I my PCP is not available. Over the years I will say the check in process has improved and my most recent visit, yesterday, was one of the smoothest since I have been going. After check in you are directed to a Waiting Room until your name is called. The nurses assistant than takes you to your room and reviews your information and reason for your visit and the doctor arrives. This is where I have experienced the most wait time...waiting for the doctor. However, everyone I have seen has always addressed my concerns/illness/etc. and never have I had to return for the same reason. They allow you to schedule your Annual Appointments months out, so definitely get those in the books. Overall, MMG will remain my go to Doctors office, due to the staff, location and ease of scheduling an appointment.

The American health care system is whack. I had to pay the surgeon, the surgery center, the…read moreanesthesiologist and I signed a release that if they had to leave dissolving sutures in the surgical site, I've have to pay them too. But that's my editorial and none of it is Charlotte Surgery Center's fault. Today, we're reviewing the Charlotte Surgery Center Museum Campus. Lots of communication from them (not as much from the surgeon) with pre-op instructions, post-op instructions, screening questions, scheduling, payments, and confirmations. My wife and I arrived for our 5:15 am at 4:55 am (the Lyft ride was early) and they don't open the doors until 5:00 am. A brief wait outside before the initial gatekeeper brought us inside. A comfortable waiting area with wifi and free coffee and some paid vending machines. No eating or drinking for me, but I got my wife a cup of coffee while she hung out waiting for me. I saw a LOT of people today to justify the estimated $13,000 bill for today's procedure. I was called over to the registration nurse who discussed payment (hooray for insurance!). Screening nurse who brought me back to the pre-op waiting area. Prep nurse who got me my gown, warm blankets and set the IV. Anesthesiologist nurse. The anesthesiologist herself. The operating room nurse. The surgeon who marked the spot where the excision was taking place and confirmed it with me (no easy mistakes to be made today!). All of this took about two hours before I was finally wheeled back into the operating room. The anesthesiologist stuck some Versed into the IV and I didn't even get to count backwards from ten. I saw her put the drugs into the IV and then I woke up in the recovery room. Perfect! I don't like the mushy part in the middle and these drugs were like a "skip" button on the DVR of my brain. I do not remember a darned thing! And if you're worried about me, please don't. This was minor outpatient surgery that took a half hour. I'm already home and writing Yelp reviews with sufficient pain killers and post-operative instructions. I'm perfectly okay! [Review 18565 overall - 3340 in North Carolina - 2087 of 2022.]

1 Star I am…read moreextremely disappointed with the billing and refund process at Charlotte Surgery Center - Museum Campus. I paid $1,450 toward my facility charges, and after speaking directly with UnitedHealthcare, I was informed that a refund is due based on how my claim was processed and the surgery center's contract with my insurance. I have contacted Charlotte Surgery Center multiple times and have also spoken with someone in the billing department, but I still have not received my refund or a satisfactory resolution. UnitedHealthcare has now sent a formal refund request letter to the surgery center on my behalf. I have also filed a complaint with the Better Business Bureau because of the continued delays and lack of resolution. Recovering from surgery is stressful enough. A patient should not have to repeatedly call, email, contact their insurance company, and file complaints just to get a billing issue resolved. I hope Charlotte Surgery Center takes this matter seriously and returns the money that UnitedHealthcare says I am owed. I will update this review if and when my refund is received.

First, the Red Cross Instructor for BLS/CPR was kind and professional. I found the class to be as…read moreexpected. The problem was security at the door, likely contracted through another company. I advise change in guard. The individual working security this day(opening the door to the building and ensuring check in) was one of the most unkind persons I've encountered. I get we all have bad days, I was having a tough morning myself. They Did not let me in without a mask, but while frantically searching on the sidewalk for one, she let others in without masks after me. She stated she would not let me in if I were late to my class, for I would have to drive to go find a mask to purchase, in order to enter the facility. Upon further assessment, the ARC has lifted all mask mandates as of April 1st, so I am not sure why I was singled out. My classmates and instructor did not wear masks either and did not get stopped at the door. Upon my departure, the individual was in the corner on her phone-and did not address if I had to sign out. The least helpful. I'm almost certain had a kind gentleman in the parking lot not had an extra mask on him, I would have missed my class for reasons of their own security keeping me out. Of a class I cleared the day and paid for. I was terribly disappointed and will drive anywhere but to this location for recertification in the future, you have lost my business. Can a genial, kind secretary not serve this job well? I'm uncertain why we need security in a space already highly fortified with cameras throughout

Years ago circa 2000, I went to Dr Hardy when he was actively "promoting " himself with a team of…read moreother specialists in hotel ballrooms for the treating of Sleep Apnea? I booked an appointment with him and was given an overnight sleep test that later proved to be incomprehensible when I chose to go to a more competent Doctor in Charlotte. I later found out that Dr Hardy had formerly worked at Presbyterian Hospital SleepCenter, where I received a second opinion, but had left Presbyterian when he was disallowed for billing the hospital as both sleep doctor and department administrator. He was in the process of ' building ' his own practice when he examined and advised me. Dr Hardy prescribed a CPAP machine for me that caused more trouble than relief. He also insisted that I take Trazadone for a sleep aid and added that the drug was so good that he himself took it! Rather unprofessional I might add? I tried Trazadon and reported to him that it gave me stomach aches and he responded incredulously " that was impossible " . I later refused to pay his bill since he and his staff were so completely unprofessional and additionally mailed him a symptom list of Trazadone with Nausea highlighted in yellow. It didn't seem to phase him because he simply did not respond and reported me to a collection agency. Since I had the money and a great credit history, I decided to pay this half baked practitioner. Upon arriving at my new home in Arizona, I was correctly diagnosed as having mild sleep apnea and I am only required to wear a mouth splint which serves as a snore guard. Sleep Doctors typically recommend CPAP machines whether you need them or not. It was actually a Pulmonologist and a specialty dentist here in Arizona that finally solved my problem to my satisfaction and with sleep tests performed in my own bed revealing oxygen blood saturations above 90% during an entire night's sleep. after I had spent ten years dealing with the inconveniences of wearing a CPAP. I think I owe a follow up recommendation that Dr Hardy can carry with him should he proceed to misdiagnose and complicate someone else's life. Although I notice that Healthgrades has currently given him 4 stars, I challenge you, dear reader to find any doctor with less than 4 stars. I also notice that his clinic on Fairview road, Charlotte is no longer in business and his phone number 7043775337 does not repond when dialed. Finally, Dr Hardy's night staff during the sleep test administered at his clinic was not even certified and admitted that he was only their to make sure that the data recorded during the sleep test would exceed my insurance company's( United Healthcares) requirements. I will give Dr Hardy points for being ' enterpreneurial ' but is that is that what medicine is really about ??? Think twice about sleep tests and be sure to get a second opinion perhaps from a dentist who specializes in night guards and also thank you Yelp.com for giving flesh and blood human beings a place for authentic feed back.