Friendly environment, friendly staff, overall satisfied. They take very good care of their donators. read more

I like the place good people and very nice and hard work people and cool people and pay good

Workers are more worried about flirting & talking crap than doing their jobs. The woman nurses have secret animosity with other woman. My machine went off a few times & everyone kept acting like they didn't want to check it they just stood around looking clueless until one of the other nurses said something. I've never had issues with my arm or my body but after that last visit I felt terrible I knew I was going to feel bad because they did my process terrible & treated me like they didn't want to tend to me. They didn't tend to me they way they should've never going back... things were for-sure different 2 years ago it was more professional now I felt like I was in high school. read more

They're nice, you gotta be patient and respectful. I like the facility, I'm used to Biolife's newer machine but this is fine. read more

CSL Plasma - Machine - Blood & Plasma Donation Centers Near Me - Charlotte, North Carolina

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My very first time donating plasma and I joined CSL. It was a great experience even though I almost passed out lol. All staff were extremely professional, kind and caring. The whole facility was clean and organized. They "coded" me when I was almost done filling up my plasma bottle, as I was slowly losing consciousness. Without hesitation, they put ice packs all over me, elevated my legs and a staff member stayed with me until I felt okay. They said I must have been dehydrated or had a slight reaction to the anticoagulant they use. The only thing I didn't like was they didn't place my boyfriend and I beside each other, which was kind of scary when I almost passed out because I needed him there. read more

Usually I don't have any issues here and I haven't been in a while but today was really unprofessional. I was on my last cycle I raised my hand because I was getting a no flow on the screen the second girl that came jammed the needle in my arm so hard I literally seemed in pain. Then she just stopped the machine. One her coworkers asked if she was going to do a restick she said no I'm just gonna take him down. Took me down gave me a Gatorade and said wait 15 minutes before I leave. And said because who I go to next because I'll get deferred for 56 days. I won't be back. I suggest you don't either read more

I have no issues with the staff because they're awesome...now, but the app is terrible! I couldn't open the app after donating, I shorted $10 and when the app did open, it didn't even record that I had been there today. My donation went smoothly as usual, but someone needs to fix the app. read more

TAZ was amazing. Helpful, knowledgeable, and didn't have to poke me all over and wasn't rough. Found it in her first try and didn't even feel it. Highly recommended you ask for her if you come! read more

They are nice and respectful for the most part, there is one red haired wigged stud who has a bad attitude, but that is typical for that community. Rest is standard plasma center staff, no major issues. read more

Scheduled an appt online and drove 30 mins to get here. However the front desk states we dont take appts and we about to close. So why did it let me Schedule then. Im super annoying and if you know scheduling online is not allowed them take it down. Simple. read more

There was an phlebotomist there who was eager to go home. Her name is Esther, she was rude. Very impatient & negligent. I am truly disappointed as this was my first year at age 33 ever donating. This was also my 5th visit at the facility. I had to go to the Emergency room to learn that I have an enlarged hematoma that's going to take MONTHS to heal. People should realize that they choose their jobs, their jobs don't choose them. If you don't like your line of work, apply elsewhere. You're dealing with peoples lives & livelihoods. I will be taking the proper steps to rectify this situation. I hope the complaint I filed is handled accordingly. read more

CSL Plasma - Blood & Plasma Donation Centers Near Me - Charlotte, North Carolina

every time I go it's a very long wait time. Line or no line.short staffed. Always an issue when I'm booth. A waste of gas and lowest donor fees. U can clearly tell they don't care because they have a ton of visitors (mostly homeless or drug addicts) they definitely lost my business read more

I Almost did not come in to donate because of the reviews that I had seen on here and google but Honest to God , The People , The Service , & My overall Experience here at The 5500 Central Ave Location was 10/10 I have no complaints , they tended to me from the time I walked in the door until the time I left after donating , Hell they even allowed me to use there office phone to activate my prepaid card so that way I would be able to access the funds I received for donating before I left the premises , They were Kind, They made me Feel More than Comfortable , I would recommend this business and there services to anyone , even my own Grandmother I'm confident that you should actually take the time to go in for yourself and see and find out for yourself because the reviews online are not fair , the staff in this facility are kind and more than accommodating I feel like this place gets a bad rep based off it's online reviews but my experience here was unmatched and Epic they made me feel at home and were also professionals the entire time I easily give them 5 Stars because earned it and from the looks of it they work for it and deserve it and not a star less Kudos to you all here @ CSL Plasma on Central Ave. Keep up The Tremendous Work read more

CSL Plasma - Waiting Area for Demographics pre-vitals - Blood & Plasma Donation Centers Near Me - Charlotte, North Carolina

From reviews I've seen,I thought it wasn't going to be the best or sterile medical facility. I was so wrong, as soon as I walked through the door I was greeted and spoken to in a respectful manner. The workers are kind and were actually trying to make my experience comfortable with small talk. The wait wasn't long and they actually make want to come back. read more

Everything that could've went wrong today went wrong. It wasn't their fault, as I was an old donor but I never registered at this location. They helped me and made me feel important. Thank you to Shak for keeping me laughing and smiling especially during this crappy crappy time. I appreciate everyone that works here especially since they explained thoroughly how I would be compensated for my time. Very professional and everyone smiles, which is something we need in this world. read more

This place is ok. The front desk people are not very friendly and my orginal visit was not pleasant. I almost left because of the issues I had. Once I finished with the 2 hour orientation and made it to donation it was fine. The ladies working in the back drawing you are very nice and a lot of fun. My only criticism of the ladies doing the drawing is that they do not change their gloves in between patients. Working in the medical field I know that is NOT the appropriate way to do their job. I don't know who is doing the training or monitoring them but someone needs to make sure they are following standard precautions with changing their gloves and they are most certainly not! read more

If I could give 0 stars I would this place has completely gone down hill in the last few months. I've been donating since 2016 and back the. It was more staffed and that staff was skilled, now there's only two good people working there and everyone else is slow as a snail I would normally would be in and out in about an hour now I go in two hours ahead of time and still have to leave early without donating so I can make it in time to go to work... I'm completely disappointed in this place will definitely stop donating if this continues like this... Hugo Rosales read more

it says online and on the front door that they close at 6pm on saturday's. i came at 5:30 and all the doors were locked. inaccurate. waste of money. read more

I have been coming to csl plasma on Central Ave and I have been very happy with the workers here and the environment. I do believe thou that the pay outs and bonuses should be a little bit higher though. But overall it's a nice place. read more

I've recently started donating again after a decade long break from plasma donation. It's changed a lot since my last visit, and the level of professionalism has dropped considerably, but overall, they've made some improvements that are positive changes for the donor. The man that runs the front desk is AMAZING! He's got that "I'm a cool guy just like you" thing going on while also having the knowledge to answer all your questions and get you going in the right direction. No more being called by your name and going from room to room to answer questions and have your vitals taken. Now you walk in, go to a kiosk, scan your thumb print, answer some questions and go stand in a line. As soon as the next door opens, you walk in and they take your vitals. As soon as that's completed, you sit in another line and wait to be called into the next donor bay. They hook you up to a machine that's faster and once you've been stuck, you're finished in around 35 - 40 minutes. Once you're disconnected and your bandage is applied, you're finished and can leave at any time. The person that removed your needle is the same person that pays you. Oh yea- and you don't get paper checks anymore, you get a re-loadable Visa card from Citibank, so you've got your money before you even walk out of the door. This isn't something I'm thrilled to do, but the money is necessary in my life right now. It's the best tax free part time job I know of, so if you need a little help in making your ends meet, give CSL Plasma Center a try. read more

First of all I am not a crackhead, I wanted to pull some pocket cash on a Saturday afternoon and this place was right down the block from where I used to live. Why not, I wasn't really interested in any of the football games on TV; I enjoy getting tattoos, this should be just as fun right? Probably not, but I could afford another concert ticket for the week with an additional thirty spot. I had to wait for about fifteen minutes before anyone would even approach me. The waiting area is pretty huge and they had some lighthearted Leslie Nielson movie playing on screens all over the place. A very fitting movie to loosen a patient up before draining fluids from them. That was distasteful, my apologies. The woman at the front counter approached me and told me that I had to fill out an application and wait for the donation. Forget it, it really wasn't worth it in the first place. I waited for my sister outside and a Jamaican security guard forced me to step away from the door. "Look man, I am just waiting for a ride," I said. Well he wasn't impressed. "Step back man," he said. Fine, two stars for the Leslie Nielson movie. read more

This is the only plasma donation center I have used so far, so I can't offer a comparison. If you've been to a donation center before, you probably know what's up. This place is frequented by people who are out of work, or otherwise need money badly. That said, it's pretty chill and filled with bored, tired, employees and clients. They keep lowering the pay, which is irritating. Pay is given through prepaid Visa cards, which is fairly convenient. The irritating part about it is the surcharge when you use it to purchase something at a store. That said, you can check your balance online and it's easy to use. Expect it to take around 2 hours, though it can take as much as 3-4 if you go any time that isn't 7 AM on a week day. Expect to spend 5 if it's your first donation. At 190 pounds I get paid $30 a donation, though you get more your first two times. If you'd like to learn more about donating plasma, and similar activities, check out my blog. http://www.brokecharlottestudents.com/plasma-donation/ read more

CSL Plasma - Waiting for medical screening, Bays visible in back of picture. - Blood & Plasma Donation Centers Near Me - Charlotte, North Carolina

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Worst donation center ever. Rude staff. Poorly trained. Manager has no idea what's going on. And wait times are 3+ hours for something that should take 45 minutes to an hour tops. read more

I've been coming here to this location since 2015 and I can say some of the greatest service and people dwell here. The service is above satisfactory. The Employees are amazing , its a great way to save lifes!! read more

This WAS a good place to go. Now its trash. Extremely long waiting times, poor donor service and no tvs. I have a picture of long lines with empty donor bags. I suggest you go anywhere other than csl plasma. read more

Very friendly staff and attentive. Also willing to answer all my questions. Definitely will be returning to this location!

First time donating and felt very comfortable! The staff was great! Everyone was so welcoming and heartwarming! Gave so much plasma with ease! Enjoyed helping others! And best part was I got to get paid too! read more

I like the people that work there they are kind and nice to every one come in csl plasma center.

Even tho the process took a while the first time, The staff is nice and and seemed to be a well cleaned facility.

The company needs more employees to help with getting in out of the donation process.

Today I went to donate and I guess I got stuck with the needle from a new TM. I don't know what she did. Don't if it's how she stuck the needle or the cuffs was too tight. Because it hurt when I pumped my fist and I could not pump all the way and it hurt with a pinching sensation. I tried to tell someone but all she said was was she could pull out the needle a bit. But she don't want to take it out too much. I don't usually request anyone in particular. But next time I will request a experienced person and not a rookie. read more

If you are looking to save a life. This is a great place to start. Friendly staff a little slow at times.

I'll start with the positives which aren't much, you get paid to donate plasma twice a week, that's about it. The workers are burnt, the center itself is understaffed and the management appears to have no idea what their doing. This is just a recipe for disaster. The employees genuinely look like the do not like their jobs and don't really care about the donors and the policies that management has put in place are pretty silly (i.e. bruising). And some of the people that donate there are rude as can be and clearly only there for the money. Just know what your getting into, it might not be worth the money. read more

Went smooth for the third time coming in. Their Real polite .Had more experience and things went more rapidly. Really recommend to come in and enjoy their business. read more

I like the staff and the great job they do with taking care of the people that come in to donate!!

The staff is friendly, especially Mrs. Shaq. She was informative and took her time answering all my questions. She made me feel comfortable as it was my 1st time. read more

Well, I must say, I read the first persons review of this place and I have to agree with him, I donated back in 2008, and his description of the place was not far from the truth at all, HOWEVER, I moved away in 2009, and just recently came back to the Charlotte area in late 2010. I needed a little extra cash, so I went back, NOW it is all electronic, you walk in, and don't even have to talk with a person if you do not want to, (but you still have the option to) and walk over to the machines (very noticeable), and fill out the small questionnaire, and wait about 20 minutes then you are called back to be medically examined (to make sure you are fit for the donation), then called back in about 5-10 minutes after that. The donation process takes about an hour to an hour and a half depending on the person. First time donors, or return donors that have been gone for more than a year, pay for you will start at $50.00 dollars a visit, (you are allowed to donate twice a week) and then $45.00 and $25.00 rotating after that! Its not bad if you need the extra cash and have the time to spare, it is worth your time! A lot better than 2008, and I would recommend that you give it another try! read more

CSL Plasma - Blood & Plasma Donation Centers Near Me - Charlotte, North Carolina

Place is a joke staff is a joke managers are a joke and what they pay is a joke every time you come it it seems like a big free for all staff more concerned with chit chatting with each other about what they did last night then actually doing there jobs while the managers are hiding in there office or when you do see them they are involved in the chit chat but considering 90% of the people that come to donate are doing it for there next fix the $30 is worth over an hr of there time. Seeing how they make over 1200 a pint of plasma and the CEO makes millions every year read more

They were nice and professional. However after going there, watching the video and answering their questions honestly, I was more or less banned from donating because I'm a gay man. They didn't say those exact words, but because I've had sex with men, I'm banned. Nothing on their website about that, and nothing in the video or questionnaire. Bout an hour wasted only to leave without donating, being banned and discriminated against. read more

I have donated 5 times now. Most of the staff is ok, and there are a couple individuals that are really experienced and nice. However, I would not recommend going for the following reasons: # It takes a senior member to correctly find and stick my vein (6 years of military service and I've never had a facility to have an issue with this). # The lines are terrible. If you want to get out within any reasonable time, get there an hour before they open. Then they're going to make you sit outside in the cold an extra 10 minutes after they're supposed to have been open. # If you have issues with your card, there's no one to talk to about it. There's a website and an automated phone line you can call. Neither recognized my card number today (despite it working fine before). # Upon logging into their Z rewards, the system shows me as having only donated 4 of my 5 times. # My last visit I was paid $10 less than I was assured. This is the second time I have been shorted (and embarrassed when trying to purchase something with funds I thought I had earned earlier that day). # When I used my card last, it charged me $0.33 instead of the $0.25 I was initially told by one of their staff. Clearly CSL Plasma's system has inordinate issues with accuracy and consistency. Since there is no staff to contact to fix my issues or even explain as to what happened, I will not be going back to be swindled by this company again. Also, interesting fact: # In CSL Plasma's High Risk Poster, it clearly states that you can never donate if you are a male donor and have had sexual contact with another male even once. The poster goes on to clarify "sexual contact", and it turns out that those kind of interactions can be performed by male/female partners or even female/female partners (and that is totally allowed by CSL Plasma). My point is not whether homosexual acts are right or wrong, but simply the fact that this is supposed to be a SAFE and fairly vetted system to help prevent the transmission of disease. If performing certain acts are considered dangerous or unhealthy when it comes to donating, it should apply to ALL donors equally regardless; Otherwise, it's not really preventing disease and health risks is it? At that point, they're just being bigots. read more