You will be penalized with additional wait time (hour+) and being sent to "medical" if you answer…read morethe questions on the survey honestly. Integrity is punished at CSL, and this needs to change. (And so does the blaring non-stop rap music)

They sit here have you waiting for over an hour as a new donor to even start the processread more

I donated at CSL plasma over a hundred times. When I first started it was a great experience. I got…read morein and donated pretty quickly, never really had any problems. Over time the pay decreased substantially and I noticed that bottled water was no longer made available. My last four or five donations was absolutely horrible. Apparently they reduced the amount of medical tape provided to insure no bloody incidents decreased because out of the last five donations I had two blow outs. I was pouring blood from the needle insertion point and on one occasion the blood ruined a 200 dollar jacket. On my last visit which was only a 45 dollar payment I decided it wasn't enough to risk having blood squirting out of my arm. I was disappointed to say the least.

First time considering donating plasma. I walked in and was helped at the desk immediately. I…read morethought we were off to a great start. After I watched the new doner video I patiently waited in the lobby to be called. I saw 4 people there already so I figured they'd probably take at least a couple hours. All I know is the 3rd hour rolled by and they still hadn't called me. I began to grow upset when I had seen two people walk in as new donors there were sent back to be examined within minutes. I'm very disappointed. 3 hours is ridiculous!

I came in a week after my first donation. I had an appointment and showed up a few mins early…read more Waiting about 30mins and then was told do to a small burn I got i week ago that I also had during my first donation that i needed a physical exam. After waiting for about 50mins the lady said I couldn't donate. I'll upload the burn thats smaller than an inch in size. Nothing open, bleeding or infected. Just skin discolored like after a sunburn.

Another time waiting 2 hours to even sit down to donate. Plenty of workers, was in line with about…read more30 people and they had 2 people checking people in... for about 5 minutes. The second person left to the back after checking in 3 people. It seem like this company doesn't care that people have places to go. seems to be strategically set up to have people wait as long as possible before they actually donate. very bad customer service in my opinion. the workers are nice but no one (except the doners) seem to care how long the wait is.

I have been coming to this location for 3 months after switching from CSL Plasma the last 4 years…read more After the 1st month of new donor payment, it feels like a horrible mistake. They are often under-staffed and don't have the right supplies. Twice in the last month they didn't have chloroprep. Once they ran to get it from another location the other time I had to wait 2 days which caused me to miss a $50 bonus. After new donor period the pay is about same if you get 2 donations each week but CSL has a more customer friendly scale, measuring your donations over 5 week period. Half the staff seems new and under-trained so it depends who is working.

This place never has enough staff working! Especially during their busiest times. Lines get out of…read morecontrol quick!

The first I went I was there for 6 hours - was told max of 4. got skipped over many times and then…read moregot told to chill out it's part of the process........ Don't ever go here to this location - for the love of god. You have to call them 100 times before they answer. They never do what the say the will - and make you come in for stuff they said they were ALREADY going to handle This is a nightmare compared to the pleasant times in Texas at their facilities.

I donated plasma for lowering cholesterol and triglyceride levels, but you can see what was…read morehappened for my left arm when one impolite and unskilled assistant tried to get the blood. They severely injured, bruised and hurt my hand.

This is NOT United Blood services anymore. This location is a Vitalant blood donation service. They…read morehave the same setup and are for profit. They sell the blood you donate to hospitals and clinics in need of blood. They legitimately do provide life saving blood to people in need as opposed to other plasma places that will sell your blood or blood products to companies that use it to manufacture beauty products. The few times that I went to Vitalant the Phlebotomist caused extensive bruising to my arm at the site of venipuncture. This is from not providing direct pressure to the site after discontinuance of the line. Like I said they are a legit place to donate blood that will actually benefit people in medical need of it.

I give a double every 16 weeks at a mobile set up at my church (FBC of ABQ). The staff are always…read morevery attentive to my needs and friendly. Once in a while I get a little bruise but that is expected.