I agree the facility was on the dirty side, especial the "bathroom" which was "a toilet in a closet". Because it was an older facility the sink was OUTSIDE of the bathroom. There were also 4 people sharing this one bathroom, including the room on the other side. At one point there were men in the adjoining room.
Since it was a "Jack and Jill" bathroom people had to lock and unlock the door after use, so it would be accessible for everyone. That meant everyone was touching each doorknob with unwashed hands each time! Certainly it wasn't hygienic to say the least.
The bathroom often had feces left on the toilet and on the floor on one occasion. When they did clean after we complained it was never a good cleaning, only the largest most obvious "situations" were cleaned.
The kitchen was really messed up. There were supposedly two choices at each meal but the patients could never choose or know what they were. I asked for a menu but only received it for one day and even when I wrote down my choices I did not get them.
Every meal was just sent to people and if you didn't like it or couldn't eat it you'd have to either call the kitchen who rarely answered the phone, or tell a nurse or aide. The quality of the food itself was low.
The only reason I gave this facility any stars was because of the using staff. They have some very caring, knowledgeable, wonderful staff, who don5heir best to accommodate your needs.
I would not recommend this facility because it was not clean or hygienic and the food was undependable and just not good. I am not a picky person when it comes to food and usually do not mind hospital food. read more