Excellent experience today at Schmitz. I am a returning customer but I must say the young lady…read morePilar that assisted me today was beyond pleasant and more than helpful with my order. I'm 70 years old and have been wearing glasses for 60 years. This lady beats all of my previous experiences. Thank you Miss Pilar

I needed new regular glasses and sunglasses with a new prescription. My experience was excellent…read moreat each step. The sales person helped find a frame for my regular glasses, and was able to use my current sunglasses frame for the new ones, both at a reasonable price. The new glasses arrived as scheduled , and the optician fitted them to me skillfully and gave me some tips for maintaining them. The entire staff is very helpful and courteous.

We walked in and welcomed immediately. Super helpful, was able to order new glasses for my aging…read moreMother. New glasses in 2 weeks! Thanks again!

Dr. Ham has a wonderful approach in regards to patient care…read more He listens and he is thorough. I had an eye emergency and they got me right in. He took the time to assess and treat. He personally reached out to see how I was doing. The opticians were courteous and attentive and took their time to make sure I was satisfied with my frames. I like the selections they carry. I would highly recommend Hillmoor Optical.

Great customer service! I liked the Dr very much...I have several designer glasses so I had the…read morelens redone..but I will be in there buying new frames.best selection of high end frames ever! Lovely owners!

What an amazing selection with top notch service! Chris made sure I not only found the perfect…read moreglasses I was looking for, but he shipped them to me out of state so I could have them in time for an international trip! I have since purchased two more pairs! Fabulous selection. Quick turn around! Great friendly local service! Highly recommend!!

Very professional and friendly and can ship your contacts to your home! When you call you talk to…read moresomeone quickly and they're all very pleasant and helpful.

AMAZING EXPERIENCE! Love this place. I've been wearing glasses and contacts for 30 years and…read morehave lived in many states. This is a hidden gem. The people are soooo nice, doctors are caring and informative, the technology they have is like no eye doctor I've ever seen, and selection of glasses on site is 2nd to none. Don't think, just go here and you will not be disappointed.

I have been going here for years. Great doctor and staff. However, they enforce masks and make you…read moreuse hand sanitizer. I declined both but was told it was mandatory. What happened to freedom of choice? Masks are no longer mandatory in Martin County. Not to mention, they did not say any of this would be necessary when I called to make my appointment. I would have kindly given up my appointment and took my business elsewhere that respects freedom of choice.

Very much patient oriented. Concerned for your eye health. Accommodating to your needs whether…read moreplanned or sudden. Office staff extremely friendly and helpful. Highly recommend.

Amazing staff help you find the perfect pair of glasses! A family business with knowledgeable,…read morefriendly people and a huge selection of frames! Highly recommend.

Shocking disregard for patient safety and data security…read more I received an email that appeared to come from this office and contained a link that VirusTotal flagged as potentially malicious. Out of basic concern for other patients, I notified the office so they could confirm whether the message was legitimate and check for any potential issue with their email system. Their response? They told me to "stop spamming" them (after a total of three messages) and dismissed the warning outright. No professionalism whatsoever. This was alarming coming from a healthcare provider entrusted with patients' personal information, prescriptions, billing and insurance details, and other sensitive data. At a minimum, I expected them to take a potential security issue seriously -- even if it ultimately turned out to be nothing. Instead, their reaction made it clear that they do not treat possible risks with the level of responsibility patients should be able to rely on. To be absolutely clear: I am not claiming their systems were breached or that any patient information was accessed. My review is strictly about how they responded when someone tried to alert them to a suspicious email that appeared to originate from their email address. Their response leaves zero clarity about what happened, how many people received it, or whether any monitoring or safeguards are in place at all. That alone is enough for me to no longer feel comfortable trusting them with my information. I believe the responsible thing to do would be to send out a mass notification to all patients instructing them to not click on any emails, and to launch a security investigation. I strongly recommend choosing an optical practice that takes patient concerns seriously, understands basic security responsibilities, and treats people with respect. It's a shame, because they do carry unique boutique frames -- but based on this experience, I cannot recommend this office to anyone.

Holli is an absolute lifesaver! My glasses broke and I am about to travel out of state. She had me…read moreall set in less than an hour - helped me pick out new frames and cut new lenses all with lovely professional courtesy and a touch of humor. She even helped me find frames that fit my current lenses to save me time & money if I wanted. But I decided on a fun new style! Thanks Holli!!!

Communication, not false information and withholding information about warranties …read more We paid for a pair of glasses to get same day everything was fine then after paying for warranty for as they told us glasses warranty? Come back and are told they don't see warranty for the lenses only the frames . Like wtf also their store is very unhealthy looking dust hanging everywhere Went if feeling good left congested and could tell the vents there haven't been cleaned in years

Myself and my family are long time patients of Dr. Chang. She is a knowledgeable, caring, kind…read moreand thorough Optometrist. I would not trust my eyes or my families eyes to anyone else.

Honestly the best eye exam and service I have received and I've been wearing glasses my entire…read morelife. Dr. Chang is very knowledgeable, friendly, helpful and enjoys what she does. She has up to date technology and helps with all questions. I will highly recommend everyone I know to her.