Unfortunately I had to find an assisted living facility for my father. We saw a few then stumbled…read moreupon Harbor Chase in Wilmington, DE. They are fantastic!! The apartments are quite spacious, even what they call the small one. They also have plenty of activities for the residents and a lounge where you can enjoy a nightcap if you wish. The workers there take such great care of my father. They are so conscience and nice. He loves it there and so do I. He said the food there is good too. I can't imagine him going anywhere else and getting the care that they give him. I am happy to give them 5 stars. If I could give more I would!

From the owner: HarborChase of Wilmington offers much more than award-winning cuisine, personalized care, generous…read moreamenities, and luxurious accommodations. Our Wilmington, Delaware, community features captivating views of beautiful water features and elegant courtyards, making it an ideal environment for those looking to enjoy their best days. Through our supportive assisted living services and world-class memory care program, you're invited to enhance your retirement at HarborChase of Wilmington!

Our family is extremely grateful for this organization because our father suffers from dementia and…read moreour mom is his main caregiver. But, multiple days per week, we utilize their services to give my mom a much needed break and to give my dad something fun to do outside of his normal routine. He looks forward to it all the time and actually gets upset on days he won't be seeing them! This service is worth every dollar spent and we would highly recommend it.

From the owner: Dedicated to compassionate one-to-one care, Landis at Home provides reliable, cost-effective…read morein-home caregiver services to adults in the Lancaster County area. Reliable life assistance including personal home care assistance and support services in the privacy of clients' homes for a few hours or days or for an extended time. We also offer transportation service for ambulatory clients or those using wheelchairs for appointments and outings. Intermittent visits for short or extended periods up to continuous 24/7 care are also available. Call (717) 509-5800 to learn more about our in home care services.

Don't be deceived by the appearance of this facility. Checkout Complaints filed with PA Gov:…read more https://www.humanservices.state.pa.us/HUMAN_SERVICE_PROVIDER_DIRECTORY/Home/InspVioltnReprtSearchResults?id=147931&facilityName=ARBOR%20TERRACE%20EXTON. I moved my loved one out of Arbor, as the facility was unable to perform the care and services it prescribed under the state mandated Resident Supported Care Plan RASP. My patience was exhausted after many many months of complaining about, among many other things, finding her sheets dirty (as in attached photos) and her room uncleaned as well.

"..Resident found laying on floor..face, pillow, floor covered in dried vomit..shirt and briefs…read moresoaked in urine..staff interviews and photo of resident indicate resident was on the floor for a significant amount of time..resident unable to get up with out assistance...Departments findings of the abuse/neglect in violation of (regulation) 2600.42b.." Pretty disturbing violations on Arbor Terrace of Exton, along with above observation founded by the state, I would encourage others to review and factor the number of violations against Arbor Terrace Exton from the Department of Human Services (DHS) that range from abuse, neglect, and mishandling of medications. Personal care homes are inspected and their performance is made public so that you can make an educated decision when helping your loved ones. Check out the repeat violations and ongoing lack of adherence to state requirements. In fact Arbor Terrace of Exton was unable to renew their license earlier this year. Check out employee reviews on indeed- very telling as well.

Sometimes life requires people to move fast, in our case 10 days fast! We can't express how happy…read morewe are with our experience at Merrill Gardens at Glenn Mills. Melissa Donovan was professional, kind and compassionate to our family's unique situation which included a super quick transition to assisted living for our mom. My brother and I live out of state; thanks to Melissa we were able to set everything up through emails and texts 5 days prior to her move-in date! Melissa communicated with us daily so we would have a smooth transition, and we cannot thank her enough. The staff at Merrill Gardens are top notch and really care about the residents. Everyone made mom feel welcome right away, she has been living there for only 3 weeks and is happily enjoying her daily activities. Moving to Merrill Gardens at Glen Mills has greatly improved her quality of life and it's a blessing for us to know she is happy and in such good hands. We love hearing her talk about her day every evening. The maintenance staff and guest services continue to help and check in to make sure mom is settling in since we went back home. The food is fantastic, the building is beautiful, and the amenities are unsurpassed! Thank you, Merrill Gardens, at Glen Mills for the amazing experience!

Our 95 year old Dad entered Glen Mills Merrill Gardens in mid April. He had come from his home…read moreinto a facility for the first time in his life. We are a family of 8 adult children who spent time daily visiting our Dad. The service presented and sold to us was not what we came to experience. We witnessed staffing shortages especially weekends almost without exception. The staff was stretched to beyond ability to meet the unit needs. It was clear that this facility was not equipped to operate a Memory Care unit and it was the part of the business with the lowest priority for cleanliness, food prep/quality, staffing and oversight. There were some very good caregivers but there were also some that lacked training in dementia and understanding of the service that was promised. We now have our Dad in another facility and can see the difference in training and care. I will not go into further detail in this review...just understand if you are looking at this facility, the person selling you the service is stating what should be happening vs what actually is. You will not see in a tour what is happening especially evenings and weekends.

The staff are good but the managers do a poor job managing the jobs that need to be done in order…read moreto take care of this vulnerable population. There are better not for profit places in the vicinity that do a much better job. .

From the owner: Imagine having more time to do the things that make you happy: catching up on the best-seller list,…read moregetting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Chadds Ford. Our charming Independent Living, Personal and Memory Care community, located in Glen Mills, puts a premium on service and hospitality while providing a wealth of amenities to make life easy and enjoyable.

I would never recommend this place to anyone & never have my loved one there ever again. Every meal…read moremy mother was given was stone cold. The nurses/staff don't respond to call bells. They would forget to give her medications. Final straw was when my mother was left is heart distress for over 12 hours. Staff ignored her cry's of chest pain. Took me getting mad for them to finally call 911 for her. This place needs to be shut down and investigated for malpractice and neglect.

It's being closed. due to staffing shortages and errors in distribution of medicines.read more

Lack of quick responses when requested are too common! This has occurred any number of times. I…read morelooked for and found them talking on their cell phones instead of heading to a requesting room to help. This lack of response is heightened to me since I JUST was in CCH. I rang for help, and WITHIN 4 seconds an audio response was given, asking what were my needs? When I replied that I needed help to get to the bathroom (I have to use a walker), there were 2 people RUSHING into my room in less than30 seconds! Quite a discrepancy!! I have been visiting for 2 months now. No change seen.

Visited with our mom. Received a free meal at the 50's diner in the building. Was shocked to find…read morethe restaurant was filthy. Starting to regret their decision to live there. Is this your standards? We are trusting you to care for our mom.

They have been taking care of my 92 year old father for almost two years, and they are wonderful!!!…read moreThe staff is well trained and helpful. They are always here, on time, my mother was disappointed! They are the best!!!!

Our family has been a customer for over a year. From the care in the office and attention to…read moredetail to our varying needs by Deb, to the very nice and responsive ladies who come out to your house. We are primarily 24/7 live in care but have also used the hourly folks as well. Kudos to Angela,Liz,Annie, and Fatima for their kind, caring, responsible performances during their time in my mother's home. I can't say enough about the entire experience Comfort Keepers has provided to our family.

This is the most beautiful assisted living home I've ever worked in. Since leaving, this has been…read morethe standard I've compared all other assisted living homes to. It feels more like a beautiful hotel in terms of design, though feels like a warm home in terms of treatment and atmosphere. Regardless of position or role, I've seen all employees help residents here. This is from a simple room repair to spending some of their day one on one. BrightView is on the larger size, but it doesn't feel overwhelming or cold. The concierge knew everyone's name, the servers knew just how Ms. Jones liked her tea and everyone there was working together to make the residents experience special. This is truly the gold standard.

From the owner: You'll have the freedom to try something new every day at Brightview Avondell located in Harford…read moreCounty. Our active senior living in Bel Air, MD provides daily programs and resort-style senior Independent Living and Assisted Living. We're a monthly-rental retirement community with no large entrance fee and located in the heart of Bel Air, MD, only a short distance from the Festival and Downtown Bel Air. Contact us today and learn why we're the premier Bel Air senior living and assisted living retirement community in Harford County. Live your best life at Brightview Avondell!

Brackenville Center is located in the heart of Hockessin Delaware right near the Pennsylvania state…read moreline. The majority of our residents come from the Christiana and Wilmington Hospitals for short term rehab and from the local Delaware community for long term care. We accept a wide variety of insurance providers for rehab and we are a licensed medicaid facility too. Following all CMS and State Regulations. We are a five stare CMS facility. Welcoming long term and short referrals every day. If you would like more information about the Brackenville center especially with regards to how we are keeping your loved ones safe during corona-virus 2019 please do not hesitate to call at 302.234.5420.