Brackenville Center is located in the heart of Hockessin Delaware right near the Pennsylvania state…read moreline. The majority of our residents come from the Christiana and Wilmington Hospitals for short term rehab and from the local Delaware community for long term care. We accept a wide variety of insurance providers for rehab and we are a licensed medicaid facility too. Following all CMS and State Regulations. We are a five stare CMS facility. Welcoming long term and short referrals every day. If you would like more information about the Brackenville center especially with regards to how we are keeping your loved ones safe during corona-virus 2019 please do not hesitate to call at 302.234.5420.

A friend of mine who is living with ALS is currently housed in this facility and almost every day,…read morewithout fail, I see a facebook posting from his computer referring to the fact that the kitchen has again gotten his meal order wrong. Due to the ALS he has specific dietary needs. He cannot have bread or large chunks of meat, leafy vegetables, etc. You would think that the dietary staff, in conjunction with a therapist, would have developed a plan to create meals that are not only nutritious but also easy and safe to swallow. This has never happened any my friend continually gets meals that contain bread, meat that is not broken up properly or smothered in gravies that vary in thickness affecting his already weakened swallowing ability. One of the concerns with ALS patients is that as the disease progresses the patient's caloric intake decreases which compounds the weakening of their musculature, so by staying in this facility which exhibits so little care in what they are feeding my friend regardless of how many times he, his family, or even the nursing staff have told them--they are in fact hastening his illness due to their pure disregard for one of their patients. My purpose for this review is to make it clear to everyone reading that something we all take for granted--food is a basic need, which has a huge impact on our quality of life, and when we ignore that need we are in fact saying to those people--you do not matter to us. I believe that this is not true of the entire institution, but if they continue to stand by and don't remedy a change then I will know for sure that they do not.

Stay far away. They kept pushing hospice care on my dad even though he made it clear that he wanted…read moreto continue to try to get better. Ended up moving facilities so that he could live out his last few months on his terms....not someone else's. He could not wait to get out of there. Yes. This review is referring to the Regal Heights in Delaware.

My 79-year-old mother was KILLED at Pike Creek. A male nurse (David) gave my mother a needle IN…read moreHER SHOULDER when she was sick, vomiting and had not eaten anything all day. The next morning, I received a phone call from Pike Creek stating that my mother woke that morning and complained of pain IN HER SHOULDER then became unresponsive and they could not get a pulse. My mother should have been sent back to Christiana hospital when she was sick. Instead, they put her in bed and did NOTHING. My mother was scheduled to stay at Pike Creek 30 days for physical therapy. An investigation should be performed every time a patient dies unexpectedly in any nursing home. How much money do these nursing homes get paid to KILL patients? I am seeking legal counseling.

I've heard such bad things from my family member who is receiving "care" here. This place needs to…read morebe sued out of business. They don't have enough staff for the patients and the care is rough when someone may have a serious injury. If you can't be a decent human being and respect others, then don't be in a care-giving line of work!! Do NOT send your loved one here!! I hope they get shut down!!

Esther of ELITE SENIOR ADVISORS was extremely helpful when we were looking for the best place for…read moreMom. We were thinking about Assisted Living until Ester did a thorough assessment of Mom's needs. Esther explained to us why Memory Care would be the most appropriate level of care. She told us everything about the different area facilities; pros, cons, and pricing. She made all of the calls and did all of the paperwork, she scheduled appointments, and met us there for our tours. Esther made this process so much easier with her level of knowledge, experience, kindness, and compassion.

From the owner: Locally owned and operated by two nurses who are passionate about senior care. We provide FREE…read moresenior living placement assistance. We personally guide you in finding the right senior community that best fits your clinical and financial needs. ELITE also provides eldercare management which assist seniors in navigating through the healthcare system. We provide medication management, accompany to doctors appointments and support you through your golden years. Our goal is to keep you independent at home with the right clinical support. This division of ELITE is private pay only. ELITE is licensed in Delaware (New Castle, Kent, Sussex counties) and Pennsylvania (Chester, Delaware, Montgomery, Philadelphia counties).

Customer service is impeccable, the staff is polite and engaging.I spoke to Sade and she was…read moreabsolutely helpful..I feel quite comfortable with Access Home care and expect working with them in the future

From the owner: At Access Home Health Services, we treat every client like family. Offering self pay clients…read morecurrently. What makes us unique is our personalized approach, we don’t believe in one-size-fits-all care. We specialize in wound care, companionship, medication management, post surgical recover. From skilled nursing to daily living support, we tailor every plan to match your needs and lifestyle. Our caregivers are not only licensed and experienced but also genuinely compassionate, because we know trust and comfort matter most. We’re here to bring quality care into your home with dignity, respect, and peace of mind. Request care today.

Worst agency to work for. Pay is not that great and they're unorganized. Management lacks…read moreorganization. I was left to complete all the office work alone while the manager surfed the web and was busy with his partner. I have a medical conditions, which causes my hands to fo numb and have a tingling sensation. I asked for help on a number of occasions, but did not receive any. Only a daily basis I had to push through the pain so work can get done. It was a very uncomfortable setting to work in, especially with the managers girlfriend constantly being there. I brought these concerns to corporate, which were overlooked. Instead. I was painted as a liar who is angry and distrust

Terrible customer service. Came in and sat at the lobby for over 20 mins and they haven't asked if…read morewe needed help until I said something. Even singed in and no one at all acknowledge me.

Griswald has provided trustworthy and helpful care for several years…read more They have been accomadating of meeting our schedule needs. Tina Randolph has been very helpful in a pinch.

"caregivers come to your home, are not equippped with a plan of care, upon arrival they clock in…read moreand go directly to a comfortable place to sit, turn on your tv or talk on their own phones often in languages not spoken by the patient all day long do nothing and clock out when their hours are up, they show up and leave whenever they want but do stay for allocated hours. would never reccommend. Had once long ago for my mom. mom was a fall risk among other needs for a caregiver. Mom was often unwashed, kept in pajamas. hungry as soon as in came in the door. the last straw was when b4 leaving i gave aide her check. i came back at lunch to make sure mom was fed. lo and behold no aide in home! i sat and waited for 45 minutes until she came back. i asked where she had been "to cash my check" i said u r hired to be with my mom from the time i leave until i get home, not to leave her alone to cash your check. we had one outstanding aide named Sharon! would never have used them again, but when i became disabled it was 10+ years later so i learned there was new management and believe in second chances. really bad decision on my part. =

Unfortunately I had to find an assisted living facility for my father. We saw a few then stumbled…read moreupon Harbor Chase in Wilmington, DE. They are fantastic!! The apartments are quite spacious, even what they call the small one. They also have plenty of activities for the residents and a lounge where you can enjoy a nightcap if you wish. The workers there take such great care of my father. They are so conscience and nice. He loves it there and so do I. He said the food there is good too. I can't imagine him going anywhere else and getting the care that they give him. I am happy to give them 5 stars. If I could give more I would!

From the owner: HarborChase of Wilmington offers much more than award-winning cuisine, personalized care, generous…read moreamenities, and luxurious accommodations. Our Wilmington, Delaware, community features captivating views of beautiful water features and elegant courtyards, making it an ideal environment for those looking to enjoy their best days. Through our supportive assisted living services and world-class memory care program, you're invited to enhance your retirement at HarborChase of Wilmington!