We were treated like family. I didn't have to worry since any questions or concerns were answered…read more Very experienced office staff and they did a great job helping my parents. I would highly recommend them.

Active Angel Care will show your loved ones respect, dignity and care they deserve while tending to…read moreboth their personal and household needs.

The question begs to be asked of Yelp.... why aren't unfavorable reviews factored into an overall…read morerating? By not including any less than complimentary comments a clear picture is not being presented. My mother (and my father until his passing) lived in the Seasons community for 11 years - 9 years at Seasons and 2 years at Courtyard. The years in independent living was tolerable - Courtyard, not so much. The lack of staffing, particularly at night, was very concerning. When you have one nurse on duty and a scattering of aides handling 3 floors of elderly residents, this is makes for a less than ideal assisted living arrangement. Care conferences were never held, repairs requested for her apartment (broken tile in bathroom - possible trip hazard), thorough apartment cleaning as stipulated in lease agreement each took over a year to achieve. Other than an ideal location there is nothing ideal about Courtyard. My mother at age 96 passed away recently and no one in the management of Senior Lifestyle had the humanity to even utter condolences to our family. Concerns regarding the facility were also voiced to the President of Senior Lifestyle in their Chicago headquarters and has also been completely ignored. Would NOT recommend this facility to any family looking for an assisted living facility.

My family was very pleased with my dear mother's stay at Seasons for short term rehab.  From the…read moremoment she arrived until she was discharged, she was treated with the highest level of professionalism and compassionate care.  The facility is very nice, very clean, safe, and we felt very safe with the covid protocol that was in place.  Her room was lovely and everyone was very accommodating and responsive.  All of the staff/administration were very helpful, approachable, knowledgeable, kind, considerate, and went above the call of duty to make my mother's stay a great experience.  We appreciated the friendly and hard working housekeeping staff, food staff, and all of the workers whom we encountered from day to day!  The food was good/prepared well and extra care was taken to ensure I was served meals with regard to my nutrition restrictions.  Heartfelt and special thanks to the Therapy Dept., Nursing Staff/Medical Team and the Social Worker!  They worked tirelessly to provide the highest level of care that we have received anywhere and it was absolutely the primary reason for such a great and successful outcome.  We would highly recommend Seasons to any family looking for great, quality care!

Great skilled nursing rehab stay. Everyone says it is good!…read more I felt like my dad was safe there. Good staff retention.

Arrogant medical staff. Medical staff made treatment decisions based on intake assessment instead…read moreof evaluating symptoms that occurred 3 days post intake. No doctor or nurse practitioner bothered to evaluate the patient when she was complaining of extreme pain before making medication decisions, and ignored recommendations from hospice nurse. Arrogant LPN who asked patient to state her pain level from 1-10, and when patient replied 9, the LPN said "you don't look like you're a 9." Definitely a "we know best" philosophy that does not prioritze the patient. When patient was being cleaned by nurses, family was subjected to listening to patient screaming "I hope you are killing me because I can't take any more of this." Horrific experience. We moved her to the nursing facility at the Kenwood Senior Star where she had wonderful, patient centric and empathetic care. What a mistake to subject our mother to MPL.

We recently needed help with my mother-in-law and Kris was amazing. She helped us with finding a…read morefacility and coordinating care. She also recommended an attorney who helped us secure payments that my mother-in-law was entitled to receive. I highly recommend her. She also was very prompt in returning all of our calls.

They leave you in restroom for over an hour! When hit call button takes longer than 15 min!…read moreBeautiful building with ugly attitude people working here! State needs to look into this facility! When someone you care about and staff not helping! Will say the rehab lady has been wonderful and lets you do your daily tasks with understanding!

From the time that I stepped into Emerald Trace for short term rehabilitation, I was made to feel…read morewelcome and at home. The staff was exceptionally kind throughout my stay. I received very good care while I was there and it felt like staff was truly invested in providing the best care possible. If you or your loved one are looking for quality care given by skilled, caring staff, I would highly recommend that you check out Emerald Trace.

This company truly saved my mom and dad from going into a nursing home. They provided a great…read morecaregiver that was phenomenal. Our family is truly grateful for Care 2 A Tee.

The SEM Community and especially the Haven have been a godsend to our family and parent. After my…read moreparent left the hospital, Sem Haven Rehab center took great care getting them back up on their feet and walking again. It was determined that my parent was in the beginning stage of dementia, so we have decided to keep our parent there, so they are safe, properly medicated, and cared for. I believe the SEM community is suffering through COVID like most care centers across the US. I am happy they keep our family posted on the number of cases and are doing their best to stay fully staffed.

I generously give this place 2 stars because the Physical, Speech, and Occupational therapy here is…read moretop notch. Unfortunately the staff is not fully vaccinated and Covid has run rampant among the staff. Which resulted in my sweet mother's death. Yes, the un vaccinated staff killed her. Mom had a will to live but Covid was too much. Also due to the Covid dancing among the staff they were severely short staffed. We pulled our mom out after realizing they had only 2 staff members on shift for 15? Memory care patients? Disgraceful. I hope on judgement day those unvaccinated staff members see who they killed, a sweet, kind, gentle, vaccinated woman who had more life left in her. You should all be ashamed.

Recently had a family member in the Grace Center. The nurses and staff were phenomenal. During the…read moreCOVID-19 where visitors were not allowed these folks did such a great job of taking time for a call or assisting with FaceTime calls. The staff was so busy on top of the stress they must have felt for their care and safety as this virus continued but they were wonderful and always did what was needed and necessary for their staff, patients and visitors. Thank you