I recently visited this smoke shop and purchased a product that was clearly past its expiration…read moredate. When I brought it to the staff's attention, they insisted the printed date was the packaging date--even though the manufacturer (MIT 45) typically uses that space to mark the expiration date. This kind of misinformation is not only misleading but potentially unsafe for customers who rely on accurate labeling for product quality. I strongly urge the owners to clarify their labeling practices and ensure expired items are removed from shelves. Transparency and customer safety should be a top priority for any business selling consumables.

Awesome experience! The lady that helped me was super helpful and informative about their products…read more I bought two hookah flavors and a few other things that I needed. I can wait to try them, thanks again for your awesome customer service.

They are not reliable to be open during business hours. It's not uncommon to go by on Friday and…read moreSaturday and they are closed like today.

YOOOOO Listen!!!!!! I DEFINITELY FOUND MY NEW SPOT!!! First Let's Start With The Customer…read moreService.... TOP TIER Especially For "Us".. IYKYK!!! I Love That It's Black Owned & It's Absolutely Breathtaking Inside! They Have EVERYTHING & They Are Very Well Priced! They Are Super Friendly & Relatable & Are Just Real Coo & Genuine People! I'll Definitely Be Back Monday!! Y'all WILL NOT Be Disappointed! I HIGHLY Recommend!!

Drove all the way over here after being told they close at 7... got here at 6:08 and they are…read moreclosed... Tried once, won't try again

My wife and I came here to purchase a hookah for a family member as we already own one. Upon…read morearrival, the business looked like it was closed but the hours stated 11:00. It was 11:30, so we thought that maybe someone forgot to turn on the open sign. Wrong! No one was there, so my wife decided she wanted to come back after work. We did come back after 5:30 to find that this business was open. We entered in and was met by a gentleman donning a mask as he greeted us. My wife selected product but the cashier seemed scattered. Fast forward to checkout... my wife was told to stop chewing her gum as it was annoying to the cashier by the cashier. This was unprofessional and we decided that we will not be patrons of this establishment again.

Super cool guy very swell when I first came in he knew exactly what I need how to help me and also…read morethis guy will be 100 with you instead of trying to sell u some bull he keeps it a buck but overall nice place very chill vibes y'all should check it out

Outstanding service, quality product, (not a paid subscription)member rewards every time you shop…read more My favorite Vape Shop so far. Super chill and knowledgeable people.

David was amazing and very knowledgeable. Great customer service. Location has many options for…read moreeveryone.

From the owner: Thank you for wanting to know more about Cloud 9 Smoke and Vape Shop right here in Jonesboro (Tara…read moreBoulevard). We look forward to serving you with the best smoke, vape, hookah, and CBD the area has ever seen. Stop by today and ask about our current promotions we hold often and feel free to follow us on our Instagram @cloud9smokeco where we are constantly giving away Vape Pens, Dab Rigs, CBD and CBD Gummies, and even the best water pipes and heady glass seen in the entire Jonesboro and Atlanta Metro area. Hope to see you soon. Thanks for reading.

Great customer service. I called before I came to make sure the item I wanted was there. The guy…read morewas nice and helpful. When I got there, I was met with the same good customer service. Plenty of parking as well. I'd come here more often, but the prices are slightly higher than my typical shop.

Went inside to grab some Grabba. The gentleman that assisted me sold me molded Grabba. I went back…read moreinside to alert him of the issue. He immediately had an attitude and stated he would not refund nor exchange the bag again if the new bag was molded as well. I opened the bag in store to show him the mold and he still did not want to exchange or refund. I should have took a picture.

Great folks and it's black owned!…read more I love supporting folks who know how to treat a customer well. Thank you!

From the owner: Grand opening Wednesdayread more

Went in to find something for my friend. Since I don't know anything about vaping, the young lady…read more behind the counter helped me out o what I needed. I didn't know this type of smoking/ vaping was that expensive. But anyway that's young lady for helping me out.

GREAT CUSTOMER SERVICE AND GREAT PRICES! If you're looking for a smoke shop with a vast selection,…read moregreat pricing, and product knowledge, look no further! I visited this location looking for CBD products but was unaware of the many forms it came in. The staff/owner was very helpful by educating me on the various options/usages of the product and was able to suggest the best option for me. Shop has a great vibe, well organized and friendly staff! I'll definitely be back!