I was in town visiting relatives and my mother asked about getting a new pistol so I decided to stop in and gather the necessary information for her. As I looked around at there selection of guns I waisted close to an hour before someone decided to help, and I use the word help here very loosely. The older gentleman that decided to show up didn't even offer assistance I had to go out of my way to engage in conversation. I mean I'm a consumer and you have to goods, are you selling today or nah? That's literally how I felt, them the conversation started and I was like oh great this old guy, who not much older than me btw, is definitely judging a book by the cover and has brought attitude to a conversation that shouldn't involve any at all. I wish I would have gathered his name so they knew exactly who to blame for no sale that day or any other day for that matter. The guy was rude, had no customer service skills whatsoever and frankly an asshole and had I managed the store he would have been out if a job that day. I have managed 7 stores lager them this one at one time, as a regional manager I know customer service even though I look like I rob banks. I made this long in case some manager with any sense might read it and take notes for future revenue opportunity's Here is what was stated that had me wondering why he was working this section. I asked is there a waiting period to purchase a weapon how does conceal carry play in , as I am from NC, I have a conceal and can walk in and purchase and have no waiting period but someone without has to wait seven days. Here is his reply. Do you have a valid Texas ID? I stated no . I do not need one as my state ID is valid. He then replied you need it if you want to buy in my store and I suggest after you go get it you wait two weeks and then come in. Because of alcohol tobacco and firearms. My reply was simple. I do not care about them as you completely ignored my question. He said you should care cause I do and I won't sell a gun if it's not done a certain way. I looked at him like an idiot cause frankly he was. I said sir. Don't need those as I'm not buying it, my mother is , as I stated when I walked up may I asked a couple questions. You assumed and your an ass, and. Turned and walked out. I drove to San Antonio walked in a store and was giving the information I needed, they were very pleasant and will continue to get my family's business. I won't even buy a pair of socks from this place. Just sad very sad place indeed. read more