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    Oasis Counseling Center

    3.0 (2 reviews)
    Closed 7:00 am - 9:00 pm

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    3 years ago

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    The Recovery Team

    The Recovery Team

    2.3
    (4 reviews)
    3.3 mi

    The care was given mostly by people with no training. There was often no one in charge that could…read moremake a decision. There were a couple of good councilors but many of the employees were hacks. But my big complaint is the cost. I was told my insurance covered the cost. This was told to me by the admissions office. After release, we get a bill for almost $5000 per day for 35 days. Our insurance covered only a few hundred dollars a day. Getting enrolled was a near emergency situation. I did not take enough time to read the dozens of pages of the contract that were given to me online. Addiction is hard. We all want to do all we can to help ourselves or our loved one recover. In the heat of the moment, this seemed to be the right place. Before you sign, ensure your insurance will or will not cover the ENTIRE price.

    This is not a great place, and certainly is not what they will sell you over the phone. I paid for…read moremy boyfriend to come here for addiction recovery. They sold it like it would be the kind of place that warrants 30k for thirty days. The place is a dump. My boyfriend had cockroaches in his "condo," there is NOT a chef on site, the food arrives cold, and the therapy is sub par. His roommate peed on the couch and they "cleaned" it but it smelled like pee the whole time. The property is really run down. They do not get the kind of care described by admissions. Upon leaving one day early, his therapist, Alana, was agitated so she would not release his personal items. My boyfriend checked himself in and we paid without insurance. He has never been in trouble and this was not a court mandated stay. When we were trying to get his things back, Alana told him He was a complete waste of her time. This is not the kind of thing a therapist should say to a client. He trusted her and she completely let him down because he left ONE day early. They told him he couldn't even have his ID to get on the plane (with me) back to Oregon but when we had the sheriff come, they released his ID but would not release his wallet or phone. According to the case manager talking to the police, nobody was in charge and capable of releasing the things. Nobody at the whole facility has the authority to release his things. That's highly questionable. The policy is you give 48 hours notice to check yourself out. My boyfriend gave notice on Friday but his therapist told him he didn't have to fill out the paperwork because it would be fine - then it wasn't. She changed her mind and then there was no paperwork. I do not recommend placing your loved one here. They will not be in good hands. And if you do choose to, you should request that their therapist not be Alana. There were some other HIPAA violations while there that we have to take care of legally. Again, I do not recommend leaving your loved one here.

    Photos
    A living area of a client room.
    A living area of a client room.
    A client kitchen.
    A client kitchen.
    A living area of a client room.

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    A living area of a client room.
    Diamond Behavioral Health

    Diamond Behavioral Health

    2.4
    (11 reviews)
    1.5 mi

    I had a really great experience here. I learned a lot of coping skills and was finally able to get…read moreaway from the toxic environment I was in. The staff supported me the whole time--from admissions to the techs to the therapists--and I always felt like I had people in my corner. When I first came in, I honestly didn't think I'd make it or stay clean after. I was nervous about being in a new place and being uncomfortable, but it ended up being exactly where I needed to be. I had way more support than I ever expected. Diamond Recovery helped me repair my relationships with my family, and I made some really meaningful friendships along the way. I also found an amazing sober support system. They gave me the kind of care I didn't even realize I needed at the time. It really opened my eyes to how much things needed to change--and showed me that they actually could.

    I was admitted to a residential program at this facility this summer during a period of severe…read moredepression. My experience was deeply disappointing. During intake--both by phone and again in person--I was repeatedly assured that my treatment would be covered by insurance and that my only financial responsibility would be airfare to Florida. A staff member contacted my insurer during phone intake while I waited on hold, then returned to confirm this representation. Those assurances proved inaccurate. I was also told during phone intake (with a witness present) that I would be able to work and use my laptop and phone during my stay. Upon arrival, my devices were taken, and I was informed that I would not be able to contact family or my outpatient therapist for several days, and that afterward communication would be very limited and monitored. Although my admission was voluntary, I was required during a lengthy intake process to sign multiple documents on an electronic signature pad without being able to view the full text. I was not provided copies of what I signed. I was told that leaving before a set period would result in forfeiture of my possessions. After intake, I was required to wear an ankle monitoring device, which caused physical discomfort. During my brief stay, I had minimal contact with licensed clinical providers beyond medication-dispensing nurses. Other staff members were kind but appeared overextended. Information I received about my discharge status and family contact attempts was frequently inconsistent. Food quality was poor, and many patients--myself included--struggled to eat adequately. Several months after discharge, I received large, unexpected bills that directly contradicted what I was told during intake. My insurance company later confirmed that the facility was out of network and that this had been communicated to the facility during intake. Despite this, I was repeatedly told I would have no financial responsibility beyond airfare. I was discharged before the stated time threshold, and my belongings were returned. This experience added significant distress at a time when clarity and transparency were critical. Based on my experience, I strongly recommend that prospective patients and families obtain all financial representations in writing, request copies of all signed documents, and independently verify network status before admission.

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    Diamond Behavioral Health
    Diamond Behavioral Health
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    Oasis Counseling Center - c_and_mh - Updated August 2026

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