my appointment was for 10 am They didn't take me until 10:20, I was…read moresuppose to have one hour massage so I asked for Thirty-minutes instead. They had to call someone for my appt.. I called in for a full body instead I got my back & legs done instead! The lady gave me deep tissue massage it hurt I didn't ask for that! I won't go back!

Been here twice now, although I have a regular massage therapist that I prefer to use. However…read moreKare's is convenient, open when the mall is, and strictly walk in. No appointments are taken or required. It's located in a large retail space. I wouldn't say it's the coziest, or the most relaxing "spa" I've been to but for the price (which runs about $1 a minute, a little more for deep tissue) it's a bargain. The have some chairs out front for foot massages, and the special massage chairs you lean over for a back massage, but also private rooms which is what I prefer. Unforunately it is located next to the new arcade/amusement feature that replaced Sears so it's not relaxing. Better if you get a room as it's muffled out some, but still not the ideal setting. They will massage whatever you want them to, but this is NOT a happy ending kind of place. IT IS STRICTLY A MASSAGE. I've had a back massage, as well as a full body, and I will say I enjoyed the back massage better. That's my problem area and she really worked it good, completing the session with hot rocks, which was unexpected but now a must. When I had an all over body, the legs, feet, and arm portion was lame. She wrapped my limbs in a sheet and stroked on top of the sheet, so it wasn't really a massage. Actually when you rub up and down on the same spot over and over it becomes annoying. Both times I had a girl named Tina. The second time I did request her. I think she does a wonderful job on my back. I will say there is a few negatives other than the noise. One being that they are cash only. They say there's a problem with their machine but it's been like that both visits. Also when you're undressed and on the table in the room they do leave often - to grab hot towels, rocks, etc as those items are not in the room. They do leave the door open, so attention to privacy during those times is not considered. There was also a few times during both sessions that they yelled to each other between rooms in their native langague which kills the relaxation vibe. During my full body massage when she was working with me on my stomach she did go very low, like crack highway and tried to give my cheeks a rub. I quickly pulled up the sheet and she got the hint. Communication is sometimes challenging. Lastly make sure you tip and tip well. At least $10 for 30-40 minutes, $5 and you'll get stink eye. Google reviews actually mention them freaking out over what they considered to be inadequate tipping.

good massage. I want lower back massage. I ask grandma too do lower few times she ignores me…read more disappointed. Beware. Not coming back

I go here once or twice a week because i have a lot of back pain. They are super kind and know what…read morethey are doing! Very calm music during the massage!

Incredible massage experience! The practitioners are excellent--skilled, friendly, and very focused…read moreon hospitality. Their approach is straightforward and practical rather than overly focused on creating the "perfect" atmosphere, which I actually appreciated because the quality of their service is so high. They also offer all the amenities you could need for a complete experience. If I lived closer to Sapphire I would be going regularly.

First time there. The staff was so sweet and kind. We did a float/ massage package and we left…read morefeeling so relaxed! What a great experience!

so, you know when you find a really great restaurant, hair salon, etc., and the first visit is so…read moreincredible that you go back, but are super disappointed?? the meal/service wasn't as good, the hair stylist must've had an "on" day that one time you went in because your hair now looks a-mess, etc... but what if you went back to your beloved business and actually had a better experience than your first?? what this lady (me) is doing from here on out is scheduling all her massages with this beloved small business. as a former coupon site junkie, searching for as many massage coupons/"deals" as my credit card would allow, this is certainly saying something: i would rather pay full price for a service i am certain will exceed my expectations and meet all my needs (known and unknown) rather than pay a discounted rate trying out all the massage places in the philadelphia/lancaster/harrisburg area (my original, failed, plan). honestly, my massage was even better than the first. and this is in no way putting down my original masseuse, but in fact trying to articulate how incredible a therapeutic effect is. since kate wasn't available last week, i went with sue, the owner (or manager; can't remember), and it was awesome - there is no better word to describe it. if i remember correctly, kate trained with sue (or vice versa) so they both had this stretch/massage technique thing going on and it felt sooooo goooooood. i even purchased a massage for my sister (which she loved and cannot wait to return for another); my mother now goes for regular visits. sincerely, i cannot say enough nice things about a therapeutic effect.

I made a chiropractor appt here for my husband after he complained of a neck/arm pain for a few…read moreweeks, they make you set up a 30 min consultation first and then you have to come back for an actual doctors visit separately, which I've never seen done anywhere else. After seeing the doctor on his second visit they discussed a 6 appt treatment, my husband didn't go back after that. The chiropractor told him that he doesn't 'crack' patients anymore, because it's a dying treatment, WHAT? Every chiropractor that my friends and family go to, specifically go to them to be cracked, but ok? After not getting any relief my husband sought out a doctor and was referred to a different chiropractor. This office also has massage therapists and my husband said the office was always busy, so they must be doing ok despite not having a great chiropractor ‍ it was also clear that the chiropractor has a hand/wrist injury and maybe that is why he doesn't crack patients. Overall would not recommend for chiropractic work.

This was my first "real" massage ever. Paige was very professional, sensitive and listened to my…read moreconcerns. Recent trips to the chiropractor have not been very effective. Her deep massage was just what I needed. She thoroughly worked over my neck and shoulders. Wow! I also had some pain in my lower back due to some recent painting and flooring work. She kneaded that area deeply and now that pain is completely gone. I'd highly recommend her and look forward to going back next month.

Great relaxing place and a great massage. This was my first massage and it won't be my last by…read morethem. I have been having upper back/shoulder bursa issues and my orthopedic surgeon recommended getting a massage to help with the pain. This massage defiantly helped me with the healing process and I can't wait to go back.

Absolutely the best massage I've ever had! Yailne made me feel very welcomed and I left feeling all…read moremy tension gone! I will definitely be going back. Highly recommend 10/10

I have been to Body & Sole probably a dozen times over the last few years and have always had a…read morewonderful experience. Holly (the owner) is, hands down, the best reflexologist that I've come across. The treatments are so relaxing that I've fallen asleep a few times. Do yourself a favor and book a treatment. Your body will thank you!

I had my first prenatal massage yesterday from Claudia and it was AMAZING! I ended up doing the…read morepackage and signed up for 2 more sessions with her. I am so impressed with this place and will be back for more! They were very accommodating and took me right away. Thank you for your services!

The massage here is very professional. The masseur has a very good attitude and is very patient…read more The spa is very clean and peaceful. I would definitely return.

called to set up appt with Emma. and twice Lyna set me gift different girls. This place used to…read morebe a top notch massage and not any more. some of them are not happy to provide massages. And I am an Asian and give good tips.