If you love your parents, DO NOT leave them at Summit Memory Care on Signal Butte in Mesa…read more Horrible care, wet beds, feces on the sheets, and toilet where she tried to take care of herself. There was a wet diaper in the hall, and a woman wandering in the hall with no pants on! I was visiting when the tech came in and asked me if I could take care of the mess that I had gone to get her to clean up. The patients have NO way to call for help other than hollering until someone happens to come in. When I asked about this, they told me "we check on them". I was there for 4 hours, and no one came in. The meals are HORRIBLE. I stayed to enjoy a meal with her, and no one at the table could eat the meal. None of us could even figure out what it was, broccoli with a brown gravy stuff on it.

Very friendly and attentive staff. Lovely dining room with gourmet meals. Beautiful courtyard for…read moreoutdoor gatherings.

A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

HORRIBLE! Please do not trust your loved one in this facility! The executive director Dylan is…read moreINCOMPETENT! He exploited, belittled and caused great mental and physical damages to my Father. They lost my dads belongings including his pace maker monitor - left him in his own mess for hours - the most painful experience no one should ever have to witness their elderly loved one go through ! This facility should be condemned!!

I give it 5 stars, once in a while a star might drop. It's hard times right now for the need of…read moreTechs, AIDS, Nurse, etc., in the nursing homes. A big thank you to the staff in the Memory Care Dept. I know you've gone through changes, and it's tuff work taking care of the elderly with Alzheimer/Dementia 24/7. Thank you for hugging, and loving on my parents with sincerity, for the past year and a half. The new management department is very good, they listen and they make things happen, when needed. God Bless you all.

By the time I reached Lorell the director at heritage village I was o frustrated so upset with…read moretaking care of a family member r. One conversation with Lorell and she made me feel at ease. She helped us place my loved one in the proper house in heritage village so she could thrive and be happy again. Lorell made the process very smooth and seamless. The staff has been nothingl short of amazing. The house is clean, the food is delicious. The staff is very attentive to the clients and family members. Heather the activities director is so great written the clients. My grandmother is back to her old vibrant self again and meeting new people making new friends it's so refreshing to see. Thank you to everyone at heritage village. They take seen to care about the clients who live there. So many activities to do as well.

My sister is getting excellent day/ night care for 2 years in her house #1…read more not 1 hygene problem or sore because Gretchen has attentive caregivers. The front office business Manager, Aria, is constantly available if we need help and aware of what's happening in our world. Thanks to all at Heritage Village for welcoming environment, daily. Cathy Jackson

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

This has been life changing for our family. My mother in law is here and is the happiest we've…read moreseen her in a very long time. She has friends, daily activities, and purpose. The staff is AWESOME!

As an employee, I have witnessed great care and concern for the residents. The office staff is very…read moreprofessional and eager to assist. Offering creative activities to our residents in both assisted living and memory care, the residents stay enhaged. Accepting Altc plans and private pay, residents and families know they have a forever home. Did i mention the food is amazing! Chef Ty and his team really do put love in their food, its more than just a meal.

My Mom is there now. We choose this place for her after visiting Several others. They are kind…read morewomen who care.

From the owner: 24 Hours Assistance with Activities of Daily Living…read more Awake Night Staff on Duty Medication Administration and Management On-Call Nurses for Consultation Home Cooked Balanced Meals Personalized Activities Celebration of Special Holidays and Occasions Assistance with Transportation Services Visiting Physicians of your choice Home Health and Hospice Service Options Regular Podiatry Visits Mobile Dentists Community Volunteers Beautician Services Memory Care - equipped with Wander Alert System

This is Disneyland for Seniors! Happy staff and residents, amazing programming and services, great…read moremeals and incredible amenities. My mom has never been so happy and healthy.

Not enough info on line. Do you have any casitas? Do have anything larger than the 2 bedroom…read moremodel? We are a couple (80 and 85 years old). What if we rented 2 units, could you remodle with a connecting door?

I've lived at Bella Vista for a year now and I have nothing but good to say about it…read more Very caring and friendly staff. The staff is always receptive and helpful. It is very clean and orderly here. A lot of benefits come with living here and I'm almost always finding new fun things to do here! Welcome All!

Activities leave a lot to be desired at Bella Vista. There is a sign up book for about 30 clubs…read more The residents have expressed interest in some of these clubs. However even tho we signed up in Feb many clubs have no meeting dates or time. What about the scooter safety information we signed requesting in Feb?? Nothing, no follow up, no information. Travel club Same. There are multiple others. Some activities on the calendar are a mystery. What is a knowledge nest education class?? At least offer a brief explanation of what a knowledge nest education class offers. Activities offered darts in the bistro. The darts had no points. Magnets on them were weak. They fell off the target. We are not children. Please don't offer us sports, games for a child. Someone needs to review activity interest as evidenced by sign up and participation. It looks like there is plenty to do but that is misleading.

What a great place! Clean, well managed, $2.50 hot lunch every day, just call to let them know…read moreyou're coming. It's not a cold hot dog and bun... I've had shrimp there! There's several activity rooms for cards, dominos, mahjong, exercise, showers... Great place!

They never called me back after I left a message asking whether the outdoor pool was openread more