Over the last 3 months, we have had to file more than 10 different complaints with the director…read moreSharon about my aunt not having toilet paper and her mom not being cleaned. They are supposed to call us if they can't get her to shower weeks go by without anyone contacting us. They tell us that they have a checklist but they can not show it to us. When we confront them their exact words are "we do what you have to do". If you want your relatives not taken care of then this is the facility I recommend

Great place to hangout! Love this place!!!! Good food, good vibes and GREAT fun!!! The best place…read morefor people to just, you know, hangout! The establishment is clean, hip and just great! Love hanging out there!

A great Healthcare team to have you or your family members' needs taken care of. Good people with…read moregood character who know how to empathize with the patient.

HORRIBLE AGENCY I've been trying to get issues resolved for weeks with this agency and keep getting…read moretold the CEO would get in touch with me....... No issues resolved. No follow up. Weeks passing. So a review of my honest feelings and experiences it is! I have a long history with this agency. My initial impression a couple years ago was very negative and I spoke to the CEO, who listened to my concerns and temporarily made things better by having the agency send more tenured caregivers..... So we stayed for a long time and found some great caregivers who genuinely cared about my dad. But sad that it always seems to take causing a big, public stink to get the services everyone deserves all along. Fast forward to now. My dad's condition has changed, and there seems to be very few competent caregivers who can expertly handle a bedridden patient and a very noticeable drop in competency in the staff. Firstly, the scheduler does not need to be in any people facing capacity. She is extremely  unprofessional and unpleasant to interact with. A simple schedule change provokes an attitude from her, and I have gotten into several verbal altercations with her. Second, we have struggled to find a caregiver skilled in repositioning my imobile dad in his bed and changing him, despite this being a requirement for their state certification. Where do they find these incompetent people? For the amount I pay I feel I should be able to call their agency and get an someone who will be able to come in and handle him with efficiency and diligence. But that has very seldom been the case. There are a few caregivers that have come out who have had facility experience and have been EXCELLENT, but the sad truth is that they are few and far between. I have gone in and his bed has been soiled and the caregiver sitting down playing with her phone.... I have gone to clean him about 30 minutes after a caregiver left only to find him covered in dried stool. I have been asked by a caregiver how to turn him.... Tonight the caregiver who was supposed to come out was irritated that our house was far back in the woods, got 3/4 through our driveway to the point that I confirmed I could see her car, then she turned around and left in irritation..... It's absolutely ridiculous and unprofessional. The RN is very kind and empathetic and goes the extra mile to try to rectify my issues, but it is much larger than her. She is just one person at an agency full of staff who just don't give a crap. Third, their record upkeep is terrible. My dad is bedridden and has a feeding tube, but on some caregivers' agendas it still says to prepare his meals and monitor him on the toilet..... so these caregivers come in completely unprepared for what is actually needed. They come in and I ask what they know about my dad's needs, and they say nothing even though I have explained it numerous times to the staff before sending someone new out. So what was the original assessment for if it wasn't to pass the info to the people that would come in and care for him.....? Several of my coworkers are searching for caregiving agencies for their loved ones and ask me pretty frequently who I would recommend. Sadly we live in an area with very few options, so I explain that if there are any other options, don't choose this agency because they only care about collecting the money without making sure they can provide quality care. They are constantly increasing their prices while decreasing the standards of who they hire. I am completely disappointed and will take the tens of thousands of dollars we would normally spend with them elsewhere the first chance I get!

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!

Margaret is very compassionate and caring, and offers a great experience. The hard work and…read moredetermination of the staff is visible and seen in all that they do.

From the owner: At PrimeCare Providers , we bring care and comfort to your home. Our mission is to provide…read morecompassionate, professional care for seniors and individuals with disabilities, giving families peace of mind . Service levels : PCA , CNA, LPN , RN Our Services are : • Personal Care Assistance •Companion & Homemaker Support •Medication Reminders •Accompanying to Doctors •Meal Prep & Feeding Assistance •Light Housekeeping •Shopping Errands •Vitals Checks Our RNs and LPNs provide: •Wound Care •Medication Management •Chronic Illness Monitoring •Post-Hospitalization Support •Health Education & More

It turns out that a pot of gold was found at Merryvale on September 10, 2018. The wealth is the…read morecare provided to its residents! Thanks for all ya'll do for my daddy, Guy McGiboney! Donna Weesner