I would be weary of all of the positive reviews on here because the reminder emails the office…read moresends out to the residents (stop leaving your trash out FOR DAYS on your patios, stop throwing your trash out on other people's patios, stop entering people's patios, stop letting your pets poop/pee on your balconies/patios) and the posts residents write on the community board (people getting stuff stolen, kids constantly knocking on people's doors, people being unreasonably loud - like at all hours) paint a different picture. I wrote a review on Google about how HORRIBLE the apartment I'm in is on July 8th 2025 and corporate responded with a telephone # and email to contact them at on July 9th. I contacted them and like many others, got no response. Upon move-in, I had maggots in my freezer, there was suspicious brown liquid spilled all over the fridge, kitchen drawers were broken, A/C was leaking, the front door didn't close properly, the carpet is old, matted and dirty (I have to wear slippers or my feet will literally be grey). My front door leaks if it rains even though they've 'fixed it.' They came to spray for bugs but it didn't really do much, so I guess that is ANOTHER thing I'll have to take care myself of like fixing my sliding glass door, my clogged drain, and I gave up on my broken dishwasher (another thing they 'fixed' but it just broke again). You want to evoke your right to 'Quiet Enjoyment?' You won't get that here. My neighbors slam their front door literally all day. My windows shake in their frames, thats how hard they slam their door. I was told to document everything, so I've done that. I get woken up at 1, 2, 3 AM at least 3 times a week and then get woken up at 7am by slamming doors. Their kid runs around the apartment and screams; it's like Jurassic Park, I have dishes on my counter that shake from the running (I have all this on video for proof too). All of this for $1700, total scam. If you do decide to move here (may God be with you), pay for a covered parking spot. I've been here 4 months now and I already have 4 dings/scratches on my car. I've NEVER had this happen at any other apartment and I've been renting almost continuously since 2006/2007. My car is only 1 1/2 years old and was in PRISTINE condition when I moved in (I work from home so I only go out for errands and stuff) and when I do, I park far out, so I know for a FACT that they all came from here. One happened the first 3 DAYS I was here, and I hadn't gone anywhere else, lol. The manager is pretty incompetent and refuses to do anything about all of this, which is pretty frustrating to say the least. If your complex is having all of the issues I stated above YOU'RE OBVIOUSLY DOING SOMETHING WRONG. I know you can't control people, but I can't remember in recent history being in an apartment this bad demanding this much rent for such small square footage with 10 yr old appliances; its rambunctious.

Lived here for two years. Absolutely the best experience I have ever had in apartments! The office…read moreand staff were amazing! Service orders done right and fast! Office staff always there to help. Most peaceful and safe complex I have ever lived in. Lots of good neighborly people. Highly recommend! Thank you Amherst for everything.

Shortly after I moved into BCAH Apartments 2 years ago Tyresha asked me to write a review about my…read moreleasing experience. I wrote glowing review because things were different here then. However, I just took down that review. Because things have changed dramatically (for the worst) here at BCAH over the last 2 years. Lately, my A/C hasn't been working properly. I stopped by the management office Friday, March 6th at 5pm to let them know that my A/C was not blowing out cool air & to ask them to send over a maintenance man to take a look at it. The leasing agent went into the manager's office where the manager, assistant manager & another leasing agent were chit chatting. The leasing agent told the manager the issue with my A/C, wasn't (blowing out cool air). The manager did something on her computer & the leasing agent came back to me & said that the maintenance man would come over. I clarified with her that he would come over this evening. She said he was working on something & he would come after he's done (mind you it was 5p, and the office closes at 5:30p). However, if there's an issue with an A/C or header maintenance is supposed to come fix it...........even if it is after hours. At 5p Friday I put in a request for maintenance to come check out the A/C. The time is now after 2a Saturday morning. He's NO SHOW & I'M NOT SURPRISED........ I've lived here for 2 years. Maintenance & management used to be awesome. Ally & Tyresha don't give a shit about residents. All they care about is getting the empty apartments leased. There are so many empty apartments here........So if you're looking for an apartment, (I would keep looking). Before I moved here I lived in the worst apartment complex ever. After living here at BCHA , this is the 2nd worst apartment complex I've lived at.

I highly recommend Bear Creek at Harwood. Great location, well maintained grounds and friendly…read morestaff. Maintenance team is incredibly responsive. Great place to live and happy to call home.

My apartment is uninhabitable…read more My apartment has a plumbing issue that was painted over when I first moved in a few days ago. The water stain is growing and encompasses more than half the length of the wall, near the carpet. The carpet is wet from waste, and my apartment smells like manure. I am unable to use the toilet, electrical socket on the wall and enjoy the comforts of my home because I am fearful of the sewage smell and spreading of water. Do I really have to spend 16 months in this dump? Please help. (Update 9/26/17: please disregard Camden's response. The issue has not been resolved the last time I checked, which was this morning when I woke up. Until I am able to go home after work to see if the issue is resolved, Camden, do not say it's been resolved when is has not).

Ive been here for over 2 years. Love this place and the staff. Especially the maintenance team who…read morealways gets any repair needed fixed quickly. This a very friendly amd safe community.

Relatively quiet little neighborhood of its own. Mostly I see normal working professionals and…read moresometimes presumably their kids. I have not encountered anyone loud, messy, rude.,. Our apartment is all fixed up with everything clean and in working order. Fresh paint and carpet and has been deep-cleaned prior to our arrival. Residents above us seem to be another family like ours. Mostly the complex is quiet and if folks happen to be outside they are taking in groceries, walking their dogs, or playing with their kids. I feel like I fit in here. It has only been a few weeks but it's been a relief since we moved in that even in moving across the state, our apartment feels like a good home base for us.

I am writing to share my recent experience following a burst water pipe in my apartment that caused…read moredamage to my unit and other residents units. I understand that management has recently changed, and I was hopeful that communication and support would reflect that transition. Unfortunately, my interaction with Natalie, the manager, was extremely disappointing. When I spoke to her at the office to better understand the next steps and asked if she could come view the damage, I was told that maintenance had already been there and that I should contact my insurance. She also stated she was at lunch and emphasized there was no reason for her to come view the premises. During the conversation, she told me she "was not going to hold my hand." That comment, especially during an emergency involving damage to my home, was unprofessional and unnecessary. It took a great deal of restraint on my part to remain calm and respectful during the exchange. I understand that procedures must be followed, but professionalism, clear communication, and basic courtesy are not optional they are part of the responsibility of property management. The way this situation was handled was unacceptable. I strongly urge ownership to address this behavior and ensure that residents are treated with respect and professionalism moving forward. If management does not change I highly recommend anyone considering to move to this property to reconsider.

Living at Creekwood Apartments on Pioneer Road in Irving, TX, has been an absolute nightmare. I…read morelived there for three years, and the experience was completely unsatisfactory. For starters, there was hardly ever any hot water. Multiple complaints to management went unresolved, leaving me to deal with cold showers most of the time. The dishwasher in my unit never worked--not once in three years! Despite submitting maintenance requests, nothing was ever fixed. It's clear that management has no interest in addressing basic maintenance issues or providing a decent living experience for their tenants. On top of that, the property feels completely unsafe. Packages were frequently stolen, cars were broken into, and I even heard of motorcycles being stolen right off the property. The lack of security is alarming. If you're considering moving here, I strongly urge you to think twice. Between the lack of basic utilities, unresponsive management, and the constant feeling of insecurity, this place is not worth it. Save yourself the headache and look elsewhere. Do yourself a huge favor and move to Las Colinas u will forever thank me. Entire different world on that side of town.

I reported my air conditioner not working and Jose was here first thing to fix it. You saved me…read more You are always so welcoming and friendly. You fixed it in a flash. I'm so thankful for you.

I'd honestly give them 0 stars if I could. When you're signing the lease they have you write them a…read moregood review before you've even stayed with them. They're a whole mess, new management/owners every fews months. Maintenance never comes when requested and will just put the requests on the app as completed. When you send it again, they just ignore it and you never get an update on it. They will then try to charge you when you're moving out for the smallest things and when you ask for any type of pictures or proof they ignore you. DO NOT MOVE HERE!!!!!!

I love these apartments!! With new office staff things have been going up and great here!…read more John Bryant (in the office), is so generous and helpful! Always kind and willing to go over and beyond for the residents. I really appreciate him! If you're considering moving in COME ON! YOU'LL LOVE IT! -Resident; Sandra Powell

I have lived in this community since I moved to Texas in 2019. I noticed a lot of complexes had…read moretrending issues with water (leaks, frequently off or flooding), parking (unrealistic rules, towing and lack of), trash and maintenance response. I found the reviews of this property did not note any of these issues. I've lived in the back in a studio, upfront on the second flr in a 2b2b and now first floor 1bd. I had the pleasure of starting my Palisades journey with the amazing Amber P (Ivan), the other young lady (Christian #1), Ms. Joni and Ms. Mekeda (Christian #2) who to me have been a breath of fresh air to our community. I've not had one issue come up and was brought to Mekeda's attention that was not resolved in the same day or soon thereafter. Christian is so awesome I've never had anything that he fixed need to be addressed for the same issue again. He's a hard worker and very respectful. They take the cleanliness of the complex, the safety and happiness of the tenants personal. For me the enforcement of the Trash policy is huge as there are those that still break the rules and wind up having their trash spread across the lawn by morning from the critters that otherwise wouldn't have access to it if it were put out at the designated time. We have a lot of dog lovers so I'm sure the dog park is appreciated. (I don't utilize it as I don't have a dog) I don't see me leaving anytime in the near future. I love my community, I have great neighbors and would recommend this community to anyone.

Christian is wonderful as a person and maintenance worker! Anytime I place a work order, he is…read morethere within minutes to an hour and doesnt leave until the problem is fixed. I try not to go to the leasing office very often, the manager doesnt have the best personality, but they try very hard to keep our grounds clean and maintain our laundry center. I love that we are a gated community and I feel very safe here, I dont see myself leaving anytime soon Shoutout to Christian for real!

Valerie is such an amazing addition to the avenue900 office staff. She is always kind and courtesy…read morewith every encounter. She recently helped us coordinate using the business center for my daughter's 1st birthday. And Valerie made it very convenient and hassle free to book the event there. The day of the event I even caught her scrubbing counters and doing other things to make it as clean and as best as possible for us on this special day. Valerie, my wife and I just want to say thank you for everything and for caring.

I would not recommend this complex. Every month there is a new charge on my bill. Like what is a…read morerebill. I honestly would pay less living in a 3-4 bedroom home. More recently they updated the portal and now you are charged to pay your rent with a debt card. Besides the government, who charges you to pay a fee for using a debt card. They now have ACH, but you have to wait 1-3 days for your account to validate to use a check. So again you have to pay a fee to pay your rent. I am honestly looking in to pursuing legal action. This place mentally exhausting.

Did a walk through after move out and the mx guy said it was "the cleanest apartment he's ever…read moreseen, we won't get charged for anything". Cue $150 charge for a complete "stove resurfacing" for 1 cloudy stove top. But front desk told us it just got cleaned, and it shouldn't have been labeled as a resurface. Someone is lying to us. Aimee Boyle who handles the payments is rude and will not respond to emails or phone calls. I'm taking the time to write this review because of how rude Aimee Boyle is. Wear and tear doesn't exist at this property, you WILL be charged for something. I know someone else that lives at the property that already knows this is the case. Living here was ok, except for all the dogs barking and overhead constant stomping. But expect to lose your deposit and then some. What a business, scamming the people that decide to move out.

This account is under a different name lol but been here 3 months now, Gisselle is great. My…read moreapartment unit is perfect as well. The only issues here & why I didn't give 5 stars is due to the parking issue. 9 times out of 10 if you leave after 5 pm you won't find a parking spot inside the gate once you come back. My gate remote worked like once, and hasn't worked since. Then my gate code to let myself in hasn't been working either for the past 2 weeks. I wanted this to be my last apartment until I save for a house but with the parking issue I'm not sure sucks because the complex is beautiful.