This is the only vets I'll ever use. I am so happy with the service and treatment my pets have…read morereceived over the years. Not only are their animal skills excellent, the staff are all so lovely, reassuring and make you feel at ease. I've always had things explained to me and I trust them 100% with my pets, whether it has been routine jags or can in their final days. Thankyou all the staff for their great service.

From the owner: Independent Local Caring Friendly Veterinary Practice, Providing your pet with the Highest Standard…read moreof Service. Practices at Dundas St, Granton Rd, Lochend Rd Sth, Oxgangs Rd

everyone was excellent, kind and very helpful Thank you for all your help and good work.read more

PDSA pet aid hospital is a god send if your on a low income and need your pet to be looked after…read more The nurses and doctors are kind and understanding, great at their job and very much appreciated by us that have had to use them. They do emergency appointments any time of day or night and accept any type of animal. #underdog

We have been long term customers of the Arc Vets…read more They were great when our previous cat was seriously ill, helping with the insurance forms, special food and doing everything that they could in a very difficult situation. We now know the vets by name and have a great relationship with them, which has continued on with our new cats. All the staff always appear to be really interested in all the pets and their "owners", taking care of everything from cats & dogs, to some of the more unusual animals that people keep now a days. A few years ago they expanded the surgery so that they could add more vets and consulting rooms, however their standards have remained high, the staff are always friendly and the place is always busy.

A number of years ago when we had Guinea Pigs! I was told…read moreabout a fantastic new Vet who had specialized in Exotics and She was somewhere in the Airdrie area! However try as i might I just Couldn't find this elusive Madonna! which meant for us a 90 mile round trip to Edinburgh for an Exotics vet that we trusted! when the last of Our Guinea Pigs passed away we decided that we wanted to try Rats as pets! Buying a couple of P{@H Rats we quickly found out the disadvantages of getting Factory farmed pocket Pets! Ant & Dec where the most loving Dumbo Rats you could ever hope to have! However Ants persistent cough and URI problems again lead us to find a vet a bit Closer to home! as his problems where far more urgent! than any other animal we had ... so a certain vets where recommended and we made them our new vet! by this time we had built our little family to 6 boys all of which demanded their play and cuddle time! Due to a bad experience with the newer Vet I decided to make a last ditch attempt to Find this elusive Madonna McGuire (Now Livingston) after fifty phone calls, I thought i was onto a possible clue as to where this amazing vet was hiding herself! So a trip to the main Practice and their she was in all her Purple Glory Madonna (eyes like a Hawk) Livingston! That's my Nickname for her as she miss'es Nothing! Madonna then got the 50 questions from me! I had learnt by this time to vet my vets to make sure they knew their stuff with regards to exotic's My first question to her was How much penicillin would she give a guinea pig who weighed 800 gram's and had a URI and urinary tract Infection! she gave the the now famous Madonna Look and told me that penicillin would more than likely Kill a guinea Pig and made the correct diagnoses with Baytril I then fired off a few more non trick questions and Madonna answered them faultlessly! when then had a nice chat about the exotic pets she had had over the years! I knew by the end of the chat i had found My Life long Vet. While I have focused on Madonna she has made it her mission to train any new vets in the practice up to her standard! And I am happy to say that I would not hesitate to take any Animal to Ark vet..as they all show a respect and professionalize for not only the owner but the animal that is left in their charge....

When we first moved to the area, we didn't know anyone to get a recommendation from, so we went to…read morethis Vets not knowing any better. We had two dogs and one was displaying symptoms of Diabetes, sure enough, he had it, but instead of getting better, a week later, he was going downhill. Maybe they misdiagnosed? Went back to one of the senior vets, who was one of the owners, who made my dog yelp when he tried to take blood from his leg, (my dog has only yelped twice in the twelve years we had him, tough little buggar). This old sod was wiggling the needle around trying to find his vein. He had a very arrogant and uncaring manner too. Confirmed he had diabetes again, and no, there was nothing else wrong with him. That night, my dog was breathing rapidly and heart racing, and wasn't well. We went to another vet a bit further away who took one look at him, how he had a pot belly and hair loss, and how he was overnight and said 'I'm going to test for Cushings disease.' Sometimes dogs have diabetes and Cushings, although it is rare. He also said he was about a day away from dying. We never went back to Ryan and Calder and have heard from various dog walkers that they don't go to them and no one they know goes there, and now we know why. Have heard many bad stories about them; misdiagnosis and abrupt manner the main complaints, and it is not possible to list them all here.

Friendly and really care about the pets first recommendedread more

The furry one was poorly for a few days and when it culminated in him throwing up twice the other…read moremorning we knew he needed a trip to the vets. Despite feeling rough he let Simon give him a thorough examination, had an injection and came away with some special food which seems to have restored his appetite. The furry one doesn't usually like going to the vet but Simon always seem to have a magic touch & to keep both him & me calm.

When I first moved to Edinburgh I was worried. I have a…read morevery spoiled cat and she does not enjoy being prodded and poked, she does not enjoy travelling and she definitely does not like people who smell like they could be vets. My last Vet (Bless him) had an awful time with her, particularly during her one successful escape attempt. Imagine my relief when I found a Vets that catered specifically to cats! My Spoiled Brat has been here three times for check-ups and every time, despite her insane protests, the vets have handled her wonderfully. I'm always happy with the service I receive, the vets listen to any concerns I might have and even though there are vets far closer to where I live now I'm sticking with these! Though, having to deal with my cats moods, I'm not sure they're happy I keep coming back!

Very thankful to John Ferguson and his team for the wonderful care and help they have provided over…read morethe last year for my border collie Glen. My local vet diagnosed Glen with bilateral hip dysplasia when he was just 7 months old. We were referred to John last summer for a consultation appointment where he took X-rays and did the necessary investigations. The right hip was a candidate for salvage surgery, so it was arranged for Glen to stay over night at the practice and have his first operation the next morning. Glen recovered well after surgery and within 12 weeks he had a perfect right hip! He was coping well with having the one good hip so we let him enjoy life until we felt it was necessary to get the hip replacement done on his left side. This takes us up to April this year, when I noticed that Glen had started to show some stiffness. So along we popped to East Neuk to see John and it was agreed that it was time to perform the hip replacement. Eight weeks on and Glen has just had his checkup appointment and things are looking fantastic! Throughout this stressful and upsetting time John has been a complete hero; not just in terms of his expertise (which has obviously played the biggest part!), but also in how he has been so calm and reassuring. It really have me the confidence to stay strong whilst all this scary stuff was happening to my poor puppy. The reception staff are all wonderful and caring and always ready to listen to any worries/questions you have, even the stupid stuff. John was always there to talk to if you needed his guidance on anything. He even brought one of my appointments forward to give me peace of mind over something which was bothering me - turned out to be nothing at all, but he wanted me to be reassured so kindly squeezed us in a week early. They are all very sympathetic. It speaks volumes that Glen was desperate to get into the clinic today - he obviously has good memories of the staff there, as I literally have to drag him into our local vets!

Dunedin vets is a very dedicated vetenrys who have a caring team. Whenever I have needed to use…read moretheir services they have been first class. My cats are always visiting their for one thing or an other.

Unhelpful and unfriendly staff members. Bad coordination in the practice. Receptionist couldn't…read moreprovide me with basic information and instead of saying she doesn't know or someone more experienced can speak with me, she started to act up and got upset. Saying I was being rude to her. I have left the practice feeling uncomfortable without answers to my questions about trip to EU with my pet. Call from director didn't resolve an issue whatsoever just end up with me leaving the practice for good as he was just as rude as receptionist. They seem to care more about up selling you unnecessary treatment as apposed to caring about your pet. I have spoken with friends and family about what have happened and they agreed and shared similar experience with staff in the practice in fact one of my friends said they left the practice not long ago for similar reasons.

I have been looking for a while to find the right Vet for me and my kittens with endless internet…read moresurfing, face to face visits asking specific questions what some of the vet nurses/assistants failed to answer or did not bother to take the time, physically checking out the locations and of course finding the right price and deals for services offered. If you have a car Thistle vets just opposite the Edinburgh Corn Exchange is easily accessible. Street parking is not a problem as plenty of space. There are also bus stops nearby (eg. 35 bus stop is very close). Asda is not far either :-) The vet reception is visitor friendly. Plenty of sunshine coming through the big windows and glass door. The staff at the reception is very polite and accommodating and offer plenty of time for advise and any help with paperwork to fill in, and believe me, there is plenty of paperwork, if you opt for the VIP and starter kit options. These deals were one of my main reasons to join. The starter kit is £60 per cat if you also opt for the VIP monthly option (£10 per cat). The starter kit includes 2 vaccinations (eg against influenza amongst others) that every kitten should get from the age of 8 weeks and microchipping. 10% off neutering with the VIP option plus yearly boosters and worm treatments etc. They have 2-3 treatment rooms and besides cats also treat dogs and small animals. What I also like is that the vets there seems to know what they are doing, especially with the many vaccinations my kittens already had this year, with no sounds from them at all. In the reception area they also sell pet food, accessories and toys, plus you can order from their shop online. One tip from me is that the nail scissors sold there are not the cheapest with £15. You can get cheaper ones somewhere else. The rooms appear clean and sterile enough. Another plus point is that they are open Saturday and Sundays for a few hours. Whoop! Why only 4 stars? I have not been a member for long and want to see any further pro and cons before giving a 5*.

A friendly and very professional vet team who have been looking after my cat for many years. I…read morewould recommend Market Cross to anyone looking for a vet in the Dalkeith area.

Only my second visit here but they have to still get 5 Stars. Felt like their only valued customer…read more& advised how to save money. Even looking forward to the next visit in 6 months.