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    Oak Point

    3.5 (6 reviews)
    Open 8:00 am - 5:00 pm

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    New Leaf Transitions Move Management Professionals - New Leaf Transitions

    New Leaf Transitions Move Management Professionals

    (3 reviews)

    DO NOT HIRE THEM!!! They were highly incompetent in almost every aspect of our move. The truth of…read morethe matter is that they are taking advantage of the elderly and people in vulnerable positions. Let me explain. I am disabled. My mother works all day. My Stepfather passed away in 2017. Our Large Estate was too much for us to handle on our own. We needed a clean out done (lots of junk) But also needed movers to help us pack what we would be taking with us. They claim to "Do it all!" Boy they sure do! They'll DO you alright. DO ya right in to the dirt pal! Don't get me started on their cleaning expertise. The place was so clean it was spotless almost as if our possessions weren't even there! Oh wait a minute, that's because they weren't! They'll clean you right out! They come in and under the guise of helping you pack, eye ball all of your belongings and decide what they will keep for themselves to sell off and what junk they will wrap up and send off with you! My mother can not believe how many of her precious things were not packed and mine too. The owner Ingrid wrapped up my stepdads ashes! His ashes! The one thing my mom said she'd personally bring with her they packed up. and very disrespectfully at that. Thank god my mom saw them in the box on the floor. Ingrid then tried to convince me that I did not need my rolling closet that was like 100$ I assured her that I did need it. Guess what! She decided I didn't! She kept it! My moms reclining chair. They took it! My mom flipped and they brought it back. The back that had been damaged previously was already fixed!!! They played it off like that was a favor.. lady had our chair fixed and never told us about it haha! Sounds more like it was getting ready to be sold rather. Plenty more went wrong here I won't continue. Ok I will. They took my tools and my brother had to go retrieve them. He approached a guy on the truck. The guy pretended he "Didn't see NO tools!" His words. My bro spotted them behind the guy. GUY was blocking/hiding them with his body! Furious and befuddled that the jig was up the guy threw them at my brother. Not only did they poach anything of value that we didn't specifically say pack. They were highly disrespectful with the things they packed for us and super gentle with everything in the clean out. I mean it's almost as if the trucks were swapped and we got the clean out truck and they kept our possessions. I mean the truly disgusting and despicable part of it is that the place pretends to be a beacon of light in a tough time. Like especially after grief or a death apparently or a loved one too old to take care of themselves. They cater to retirement homes and estate sales etc..etc.. I'm disabled but I'm only 26 and am able to tell you all what happened. I can't imagine how many sickly and elderly people these folks must have Swindled that simply can't speak on it. I mean retirement homes for goodness sake. From a hypothetical stand point I could easily imagine an elderly woman saying "hey where's this and where is that?" But everybody just thinks she's old and crazy and never had a radio from 1936 or maybe she even thought the year now is 1936 so like who would really care right??? Nobody would care that's who and that's exactly what New Leaf is counting on. Their counting on that very sentiment all the way to the bank!!! How do these folks from retirement homes feel I wonder. That their stuff was taken. It was (hypothetically but entirely possible) an old person's that probably can't use a computer and give a review or they're dead and buried and rolling in their grave. Not able to say how mortified they are that their possessions were hawked and sold and everything was handled with utter carelessness. My mom had to write on the boxes with a sharpie because even their stickers were cheap. They would fall right off and wait here's the shocking climax...even more stuff got mixed up and "lost" ..cough "sold " Not to mention this was not a cheap service. So we essentially paid to have our items stolen from us and sold elsewhere for a profit. The term from Seinfeld "double dipping" comes to mind.

    This is the easiest review for me to write. My father needed to move to a senior-living apartment…read moreand we were overwhelmed by the logistical challenges (only some furniture would go with us to the new location, significant decluttering and downsizing, cleanout of the old home). I am so glad I called New Leaf. Ingrid and/or her team: 1. Came over for an in-home consultation the same afternoon that I first called. 2. Devised an action plan on the spot that accommodated everyone's schedule (especially important for me as I was bouncing between MA and NY). 3. Did a perfect job of pre-packing / decluttering on a selected day before the move - always involving my dad in decisions on what should come with him and what could be donated / recycled. 4. On the moving day - coordinated seamlessly with the movers (who were fantastic) and operated with dizzying efficiency to completely set up his new apartment. Our moving day started at 9am, by 1:30pm we were relaxing in a completely finished, beautiful new apartment. 5. Efficiently completed the clean-out of my dad's old apartment the next day. What I admire most about Ingrid and New Leaf is that, while they are almost scarily efficient, they are also extremely empathetic, laser-focused on getting buy-in for any decision to downsize belongings, and even have a bias towards keeping furniture / belongings. For example, I didn't think that an armoire at my dad's old apartment would fit easily in his new place, but Ingrid convinced me otherwise. Not only did it fit, it ended up being the perfect storage area for some important papers, paintings and photo albums that we wanted to keep. Corny as it sounds, New Leaf Transitions makes the world a better place. THANK YOU!

    Answers for Elders

    Answers for Elders

    (4 reviews)

    Barbara has so much experience and really cares about people. If you want the best in elder care…read moreyou would be smart to use her services and she is not expensive..she is fair...Great and brilliant organization.

    Barbara Cannon and her team at Answers for Elders have earned my heartfelt gratitude. My mother is…read moredetermined to age in place, and as I live far away, I had major concerns with how this could be accomplished. From day one, Barbara provided vital knowledge, resources, and expert guidance. The care and management of my mother's needs has been remarkable for these past two years. Barbara and her wonderful staff have helped my mother to negotiate the health care system, and navigate complex and difficult health care situations, and have been a strong advocate for her through hospital and skilled nursing facility stays. They have come to her aid countless times and helped her manage doctor visits, complicated medication regimens, home health care, home maintenance, the entirety of her needs down to every detail. They have knowledge and expertise and are able to suggest solutions and have a knack for making her feel comfortable, and helping her maintain her independence and her dignity while aging. Barbara and her staff; Kaitlyn, Jose, Kristen, Susan and Colette are honest, responsible, thoughtful, and compassionate. I can't give enough praise and gratitude to these kind and caring people. They always seem to go above and beyond in meeting and anticipating my mother's needs.

    Faith & Family Hospice

    Faith & Family Hospice

    (3 reviews)

    We were so fortunate to have an amazingly compassionate, thoughtful and caring hospice team at…read moreFaith and Family. All members of the team were tightly coordinated and in sync in supporting us as my husband's transition accelerated after a very painful fracture of the shoulder. From Faith, a very experienced hospice aide, to McKenzie, the case manager who visited us almost every day, to Connie the weekend nurse whose wisdom, insight and patience carried us forward, to Catherine, the social worker, Valerie, Reiki specialist, and Frank the Chaplin - all brought unique and supportive perspectives as we navigated this challenging time. My husband and I wanted to do hospice at home and as his decline accelerated, this hospice team made the journey possible. I am forever grateful for the wonderful care my husband received and the comfort care my family was given. I would strongly recommend this hospice! Hard to express how truly outstanding the team was!!

    Faith & family hospice has the most compassionate staff. From the beginning, with our intake…read morenurse,Emily to our primary nurse, Lindsay we were treated with respect, caring & expertise. If someone was unable to answer a question, they admitted it & got the answer for us. As a nurse, I can be very picky with medical care. We were so lucky to have Lindsay as the primary nurse for my mother in law. She guided the entire family ( 6 children!!!) through the dying process. She was able to anticipate needs of everyone & facilitated them, while always putting my mother in law first. She was also able to arrange for a well needed massage from Poppy who was perfect. I cannot say enough about this hospice team!!! The best- don't go anywhere else.

    The Woodlands Apartments

    The Woodlands Apartments

    (14 reviews)

    Stay away! This place is not luxurious at all! Things are always breaking and when u call for…read moremaintenance you have a better chance of winning the lottery!! Both dog parks are awful! They never keep them clean, the gates are always broken, they do fast repairs, they break again the next week and then u run the risk of ur dog running out of the park. They charge for the air you breathe inside the complex. Snow removal awful ! They don't anything until the snow storm is done by then you are buried. If I could give it "0" stars I would

    Upon relocating to the woodlands less than a month of living here , I immediate felt a profound…read moresense of misfit for both my children and myself; the environment was starkly devoid of the homeliness we yearned for, prompting an early decision not to extend our lease. The administrative staff displayed a concerning lack of communication proficiency, an issue echoed in other tenants' warnings to beware of potential deceitful practices within the office. My foremost recommendation for incoming tenants is to diligently document the condition of the apartment upon moving in and leaving, through comprehensive photographic evidence. This practice proved indispensable when my apartment failed to meet the inspection criteria across multiple rooms. Upon presenting photographic evidence to Dolores, she attempted to minimize the issues, suggesting that minor damage in the bathroom was the sole concern. However, the photos unequivocally protected me from unfounded charges for pre-existing damages, which were conveniently overlooked during the final inspection. Moreover, the importance of maintaining financial records such as bank statements cannot be overstated. These documents served as irrefutable proof of payment for disputed charges, specifically regarding allegations of unpaid water bills for October and November, which my bank statements clearly refuted. In light of these experiences, I urge caution and thorough documentation for anyone considering residency here. The discrepancies and miscommunications I encountered underscore a significant managerial oversight, and I am currently awaiting a response from Linda regarding the proof of payment I submitted. ps : Linda and Dolores are both Thieves

    Oak Point - retirement_homes - Updated May 2026

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