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    Oak Grove Marina

    4.0 (5 reviews)

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    Rhode River Marina - Rhode River Marina & Boat Sales 3932 Germantown Rd Edgewater, MD 21037 (410) 798-1658  http://www.rhoderivermarina.com/specia...

    Rhode River Marina

    (19 reviews)

    Came down for a boat survey, everything went great on the phone and in person until we got to the…read morepayment part. We had some misunderstanding about the bill and try to clarify it, but apparently the owner had another idea and his communication skills and customer service went to 0. This ruined the whole experience and day and luckily i don't live down there and didn't need to deal with him. His sons on the other hand were great. No, i probably would not do business with them if i had alternatives. Customer service is easy and explaining rather than barking goes a long way.

    The owner of this Marina Brian Connor is totally irrational and has absolutely no people skills. I…read morehad a survey done on a boat I purchased there last year and the related charges were ridiculous just to pull the boat out for the survey. Because of those bloated survey charges I decided to limit the repairs I wanted them to do because I knew they would rape me and sure enough they did exactly that. They did a bunch of repairs that I did not want and charged me every little nickel and dime thing imaginable. I sent the owner Brian a copy of the exact email I previously sent to his wife that stated I only wanted whatever safety related repairs needed to safely make the long ocean trip back to NY from Maryland, not the original work order I had submitted before I knew how ridiculous their charges are. Brian went nuts on the phone and added some insulting and uncalled for things about New Yorkers like me and such. I was told he was going to lock the boat up so I could not come take it, like I was gonna come steal it or something? Totally ridiculous to think that is remotely possible and it showed his level of ignorance. What the hell does a country geek like him know about NY? Nothing I can assure you. I have lived in Brooklyn and NYC my entire life and nobody in NY would ever pull the stunt he pulled and get away with it. I would have taken him to court over the extra charges and won easily if he wasn't so far away. I have documented emails as evidence of exactly what I wanted them to do and what I did not want them to do. They did a bunch of non safety related work I did not want and charged me out the ass for it. And when I proved it to Brian he accused me of doctoring the emails and threatened me to haul the boat out and charge me again for that too. I had a repair and service bill for over $10,000 and he would not make any adjustments to it for work I clearly did not want. I paid the bill because I could and a long distance court battle was not worth it. I paid for the boat in cash also I did not take a loan you dopey redneck. I was not trying to pull any NY bullshit as Brian would say. Nobody in NY would pull the bullshit Brian and his half ass office manager wife did I guarantee you that. Do not give this overpriced family Marina a go ahead on anything you don't want to get highly overcharged for. I could have had my local marina in Long Island do a better job for far less. Guaranteed!! Very glad I never have to deal with him and his kind ever again.

    Oak Grove Marina - marinas - Updated October 2026

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