I'm so sad that my daughter will be matriculating from Castle after this summer . My kids…read morethoroughly enjoyed their time at castle . My daughter loves her teacher , Ms. Nelly and Ms. Monica . Ms Mary is also very sweet . This school goes over and beyond at making sure the kids are exposed to various activities ( ex science day , ballet , Spanish class , tots day . For my daughter's graduation they put on a wonderful performance . All the teachers were involved and you can tell the teachers care . Ms. Nelly had a huge impact on my daughter's development . We will be so sad on our daughter's last day of school . Thank you to all the staff there for caring for my kids over the past few years !

Great teachers, strong curriculum, spacious rooms and facilities. Our daughter has been going here…read morefor 1.5 years and I couldn't ask for more. I was very anxious about sending her to school at first but got comfortable very quickly that she was being taken well care of and was learning lots.

We did not have a great experience here. From the smallest class, to 2s, 3s (beyond) + summer…read morecamps, compared to other preschools in the area, this was not on the top of our list - especially curriculum wise. The director is short, cold, and problematic with parents and teachers. One of our teachers quit midway through the year supposedly due to a conflict with the director. She is also accusatory and doesn't seem to mesh well in a children's environment. Our kids were so much happier when we switched and it showed how lacking this school truly was! Many parents felt the same and switched schools mid-way through.

An amazing school . My daughter feels so comfortable here and has fun. She loves her teachers and…read moreschool director.

Please do not leave your kids here. Staff doesn't care that there's cameras. They are literally…read morealways which isn't good for a daycare.

I cannot say enough great things about this place. We had never used daycare and were really…read morenervous but it has been a wonderful experience. They have taken great care of my special needs son and my little one. Everyone is so kind and caring. They know all the parents and children. My little one enjoys going to school and now knows his alphabet and numbers. We also enjoy receiving the cutest art work. Thank you for all that you have done and we will miss you!

I am very disappointed with my experience with this school. I do have a couple of other friends who…read morehave a total of four different children here, their experiences were much more pleasant than mine. As in any school or establishment individual experience is going to be different, depending upon the teacher in classroom in with your child is placed. I picked my child up today only to hear her screaming at him through the door. I arrived early to pick him up. As I approached the classroom door I heard her yelling at him to go to sleep calling him a baby and telling him he needs to go to the baby room since he won't sleep. My son was crying telling her he didn't want to go to the baby room saying "I'm a big boy". This was not a stern or firm teacher voice, this was screaming and berating my son in front of his classmates during their nap time. My son should not have had to go through that, the other children in the class should not have had to hear that. As a former teacher myself this is NO WAY in which to speak to a child, especially for not napping. This "teacher" does not deserve the title and should not be working with children. Once she came to the door, her tone completely changed, she became extremely soft spoken and sweet. The hypocrisy was ridiculous. I mentioned the experience to the front staff as the director of the school was not there. They apologized.

If you read the one-star reviews, you'll notice a common theme: poor treatment of children. As…read moreparents, we diligently research daycares and carefully place our children at a childcare facility where we think that they will be loved and cared for. As such, I decided to write about my child's experience because I would never want any parent to experience the pain and frustration that my husband and I experienced. Our child attended Pinnacle Montessori of Frisco from three months old until our child was 16 months. The month before we withdrew our child, we expressed our concerns to the director regarding whether they were communicating our child's medical information to every person who cared for our child, as well as our frustration regarding the fact that, for two days in a row, two different jackets were unable to be located when we picked up our child. After this complaint, our child started receiving negative behavior comments frequently. To put things into context, our child received their first negative report ever on the same day that we notified the teacher of the missing jacket (i.e., the day before our complaint). Thereafter, our child typically received several negative reports each WEEK. Our child was 15 months old at the time. We met with our child's primary teacher to discuss our concerns regarding the frequency and the nature of the negative reports. We were told that the reports weren't meant to suggest that our child was doing something bad, they were more so to let parents know how their child's day went. A few days after this meeting, the director stopped me on my way out the door after dropping my child off and informed me that if my 15-month-old child continued to receive negative reports for the next three months, then maybe my child is communicating that Montessori is not for them. I took this as a thinly-veiled threat to kick my 15-month-old child out based on frequent "negative" reports that coincidentally started occurring after my complaint. Of course, this direct contradiction regarding the intention behind the reports resulted in us having a meeting with the director and the teacher. At the meeting, the director informed my husband and me that we were "too sensitive" and that she had no reason to have a problem with our child because we pay on time each month, and the teachers have never had a problem with us. This was jarring to us because no childcare facility should differ the level of care and treatment that they provide to a child based upon the child's parents' ability to pay on time. After this meeting, things went from bad to worse. Our child came home with a diaper rash that was so severe that it required a medical prescription and for our child to stay home an entire week. We sent our child to this facility for only three more days after the diaper rash healed. On the third day, our child was sent home without a shirt on. When we asked the front desk why our child's shirt was not on our child's body, they informed us that our child spilled water on the shirt, and they didn't have a backup shirt. They did not even bother to notify us to let us know our child needed a shirt. Had they cared enough for our child to notify us, we could have immediately resolved the issue that day. Needless to say, that was our child's last day. I hope any parent of a prospective attendee finds my review helpful. For any parent whose child still attends this facility, you may want to pay close attention to how your child is being treated, especially if (i) you don't pay on time or (ii) you have ever complained to the staff/director.

On November 15, 2022 my son was in the infant room (Suite 150) and was attacked by the teacher he…read morewas smacked and hit on the head multiple times(you will be able to locate this incident on child care licensing website and I will post screenshots) . I was made aware of this incident by the other teacher working in the room. I have a really good relationship with the other teacher she immediately texted me regarding the other teacher hitting my infant in the head. She expressed she did not feel comfortable going to the front desk to report it because often times the front desk is made aware of situations and they like to sweep it under the rug and hide it because they do not want either licensing to find out or the parents. The front desk was eventually made aware of the situation because as soon as I received the news about my infant being attacked I immediately came to the facility and confronted the teacher. The front desk was very nasty about it. No empathy, no remorse, their only concern was "how did I find out". They eventually found out how I knew and retaliated against the teacher by terminating the teacher who reached out to me about the teacher who hit my child. When my husband and I came to the facility later on that day the owner was there at the front desk. The owner did not acknowledge my husband and did not apologize for what happened at his facility he ignored us. Instead of addressing the incident he had his office manager, Ashton (who was extremely rude and unprofessional) address us about the situation. No accommodations nothing as a matter of fact I was treated poorly once child care licensing confirmed she completed her investigation regarding the incident and that this facility was found guilty and would be cited. I started receiving very passive and nasty emails from the front desk. The director Nikki, comes off as caring and sweet but she likes to hide behind emails she never pulled me aside regarding my child and gave a plan on how they were going to ensure this does not happen again which lets me know this happens often and that was confirmed to me by a teacher. The only thing this facility cares about is whether you pay on time, and protecting their image even if its hiding incidents like this from the public. When I was made aware of it they had no choice but to self report to licensing because I was going to do it. Secondly, when I first enrolled at this facility they raved on the fact they had cameras and that we would be able to access our child at anytime to check in on them. That is a lie! Yes they have cameras but the owner is so money hungry and cheap the camera access is LIMITED. You only can log into the camera 5 times up to 10 minutes per session. So if you login for a couple seconds to view that takes up your full session or if you are viewing the footage and your phone locks that counts as a full session. Thirdly, the poor quality of food they feed these children is an insult. Again, they try to cut cost so much at this daycare to the point they feed the kids crap and not enough. When I discussed this with the Assistant Director Vivan, she gave my husband and I a menu yes from the sounds of the menu the food seems great but they do not follow that menu consistently they do make whatever is the cheapest If you care about your child safety, the quality of food they consume and just having a peace of mind that your child is in good hands I would avoid this facility. As sweet as the front desk appear because I was fooled by the soft voice and the sales pitch.

We had a bullying situation that was poorly addressed by the director and assistant director. As a…read moreyounger mother of a toddler, I was appalled that I was essentially told I was overreacting even though I saw the bullying taking place with my own eyes watching their cameras from my phone app. The acting director gave no plan of action and I had to lay out a plan for them including addressing the bullying with the other kid and his parents. The director was unhelpful, uncooperative, and lacked communication with me throughout the process of getting this issue addressed. I work full time and having to baby them and constantly follow up with them through every step of the plan I had to create for them was stressful and so unnecessary. Nikki (forgot her last name I think her last name may be young) was assistant director and never once got back to me about any of my concerns. I actually asked the director if had the wrong email for nikki, I couldn't believe she truly blew off 5 or 6 emails I sent her. Turns out she did just that. I had vacillated about moving my son to another daycare and pulled the trigger after this horrendous experience. A couple weeks before he moved to his new school I received word the current director was leaving her position and that the assistant director, nikki would take her place as the director. This completely sealed the deal for me and I was at peace with my decision to move my son. The incompetence and lack of organization she showed will surely trickle down to her staff and I want no part of this daycare with her in charge. There are far to many daycares within a 3 mile radius of kids r kids for them to handle a bullying situation so nonchalantly. We have plenty of daycare options in the McKinney and frisco area and I highly suggest you seek another daycare for your children. This one fell far below my expectations.

I found Apple Creek after asking for preschool recommendations in the Frisco Moms Group... and…read moreApple Creek was recommended more than ten times. Now I understand why. They provide one of the most affordable early-education programs in the entire area -- truly a fraction of what many preschools charge -- yet the quality of education is unmatched. The teachers are warm, patient, and genuinely invested in every child. The curriculum is structured, creative, and intentional, and they make learning feel fun and exciting for the kids. My child has grown so much academically and socially since starting here. We feel grateful every day that we found this little gem. If you're looking for a place that feels safe, loving, high-quality, and still affordable... Apple Creek is your only choice!!

Apple Creek is hands down the best preschool around. My kids are almost 6years apart and both…read moreattended. The staff provides a warm, nurturing, safe, safe, and family-like environment where children can thrive. Their focus on mindful care and individualized learning sets them apart. It's clear they truly care about the emotional, social, and intellectual development of every child. This is a wonderful place for any family seeking a quality preschool.

My 2 year old has been going to this day school the past few months and I can't say enough about…read morehow good his teachers (Mrs. Carmela, Mrs. Sarah, and Mrs. Boogie) have been. These teachers are genuinely passionate about the children's welfare and you can see the spark in their eyes as they interact with the kids. They have lesson plans that incorporate activities that are engaging, hands-on, designed to teach children with fun aspects. They offer Individual attention to the child and we appreciate the quality of care provided by the loving, highly qualified teachers and the small class ratios lending to individualized attention. At the end of each school day, we get a note from the teachers that details what the child ate, diapers changed, nap time, activities enjoyed, and how they felt during the day. The teachers also provide a personalized note that summarizes the child's activities and behaviors during the day. Glad my child had the opportunity to go here!

This is a well run business. They really care about the children, and you can tell the owner has…read moredecades of experience in child care. The staff are incredibly kind, and the kids always seem happy. What I liked most about the property is there isn't an abundance of technology around ... the kids are just being kids, and there is lots of socializing and face to face interaction.

My granddaughters attend summer camp at Willow Bend. They have had a blast and teachers have gone…read moreabove and beyond to help kids have a super summer.