Called shortly after 8AM during a heat advisory and was able to get service that afternoon. Ron was…read moreprofessional and knowledgeable and kept me informed of progress along the way. Oh, and my AC is working now!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

Unfortunately, I had neglected the health of my generator. After all the recent storms, I called…read moreUnlimited to take a look. I called at 715a and Joe not only picked up, he said he would have a guy to my house within a few hrs. Once here, they offered advice on how to maintain the generator and take care of the surroundings. I was very appreciative of the promptness and will be sure they come out every yr to check on my generator.

This is honestly one of the strangest reviews I've ever had to write…read more Let me start by saying I have a 30-year-old furnace and will absolutely be replacing my HVAC system within the next 12 months. I'm the type of customer most companies would want--ready to buy and looking for estimates. My first experience was with their website. I filled out the contact form, but it was clearly broken. No big deal--I found an email address on the site and let them know the form wasn't working. I never received any response. Normally, I would have moved on to another company, but they had good reviews, so I decided to give them another chance. The second time, I called to schedule an estimate for a new system. Before I could even explain what I needed, the woman who answered said, "Can you hold on? I have a customer calling." I was honestly confused and replied, "I am a customer." I was calling because I wanted to buy an entirely new HVAC system. Today, I decided to give them one final opportunity after seeing one of their trucks around town. I was transferred to someone who took my name and phone number but didn't explain what would happen next. When I asked when I should expect a callback, I was told their business hours were 7:30 a.m. to 5:00 p.m., Monday through Friday. I clarified that I wasn't asking for their hours--I was asking how long it typically takes for someone to call back about an estimate. The response was simply, "I don't know." None of these issues are major on their own, but together they paint a picture of a company that doesn't seem interested in earning new business. Three very avoidable experiences were enough for me. I'll gladly take my business elsewhere and spend my money with a company that's more responsive and customer-focused.

LIFE-saving company!! My heat went out on one of those below 30 nights, being that it was a Sunday…read morenight, on call can be costly but they said they could come first thing in the morning because for us, money was tight. They came 8 am, diagnosed, left, got the part and came back within a few hours!!!! Installed, and heat back on!! Also, that part that broke was a difficult part to find and the toughest to fix from what I hear, but Visser had NO PROBLEMS!! I will definitely be calling them again!

Visser has helped us repair our furnaces until is was time to replace them. We replaced 2 furnaces…read moreand air conditioners. Kevin was great giving us quotes for various options. Brad was very knowledgeable! Brad and Mike removed and installed everything. We are very pleased and highly recommend!

Another good experience they sent out tech she immediately identified issue, replaced part after…read morequoting me and air is blowing cold again asap. TY!

We have been using Alan Energy services for many years. We have found the tech to be very polite…read moreand professional. We subscribe to their year round clean and check service for both the AC and furnace, and have been very pleased. Their prices are fair and the response time is very quick. One time a plumber cut through a furnace exhaust, causing carbon monoxide to enter the house. When the fire truck came out and found the problem, I called Alan Energy Services immediately, they came out within minutes- even before the fireman had left out home. Alan Energy Services quickly fixed the problem. We love these guys. You will too.

Jimmy had come out to our house a handful of times. He has always been quick to find the problem,…read moreexplains what is wrong, and fast to come to a solution, Recently, I was having some AC problems, and he noticed something wrong with my furnace that was under warranty (someone else installed my furnace). He definitely could have repaired and charged me, but instead had me get it fixed under warranty, and even came back to check that it was working properly. If you need a guy to call and trust- it's Jimmy!

My heat gave out on what turned out to be the coldest morning of the year so far--not exactly ideal…read moretiming. I called iTemp in a bit of a panic, and Jimmy arrived within 30 minutes. He quickly figured out the issue, sourced a replacement part (covered under warranty), and had everything up and running in under an hour. The whole experience was impressively fast, the service was excellent, and the price was more than fair. I'd absolutely recommend iTemp!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

He seemed nice but We lost communication or something. We…read morecontacted him about a bathroom exhaust fan and we never finished our conversation.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!