The owner operator told me that he "always looks for the easy way out", and in the several times I unfortunately used his services, I can confirm this is true. He sells the cheapest and worst ubrew kits that money can buy, and nickles and dimes you at every turn. Recently he sold me flip-top bottles without the caps, insisting that they come that way: I phoned the distributor and confirmed that they DO come with caps and the boxes must have been opened. I confronted the owner about opening the boxes to remove the caps, and he insisted that it was his supplier who opened the boxes. I don't believe him at all. Another time he told me that I couldn't bottle my wine for weeks and weeks because of a purported "CO2 shortage". Because I homebrew, I happen to own a tank of foodgrade CO2, but when I offered using that, he refused because "it has the wrong connections". He's wrong about that: it is a standard food service CO2 tank.
This man is a liar and a poor businessman. His wine isn't even very good! Save your money, go somewhere more reputable, or buy your wine kits directly from the distributor (you're really just paying extra for the same kit here anyway) read more