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    O2 Studio Yoga

    5.0 (2 reviews)
    Closed 12:00 pm - 5:00 PM

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    Services - O2 Studio Yoga

    Group fitness

    Reiki

    Virtual fitness classes

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    Recommended Reviews - O2 Studio Yoga

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    4 years ago

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    5 years ago

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    2.5(8 reviews)
    0.7 mi
    $$

    I purchased an inexpensive ($27) pool cue package about two weeks ago and have only played 5-6…read moregames with it. The upper portion of the cue established a rattle of some sort. Each time I hit the cue ball it was thought there was a split in the wood or something was loose, obviously a defect. I went in today to the Moses Lake store to exchange it, possibly upgrade it. I talked to the polite counter person who said they would need to call a manager to the front. While waiting I went back to see if there was another one like mine. There was not so I decided to upgrade to a significantly higher quality set, $90. I got to the counter to finish the return and new transaction only to be informed by the manager on duty they do not take returns on pool cues because they are like baseball bats, an "impact" piece of equipment, store policy. Their return policy on their website clearly states no returns on bats and to refer to the "in-store policy" which there was a link to. That policy further defined non-returnable items, nowhere mentioning pool cues. I explained that I was about to purchase something of far greater value with a higher profit margin, to which the manager said "I would get in trouble if I allow this return." I asked for the next level of management's phone number, to which he provided me their corporate customer service number. I then asked for the actual store manager's name because I want to speak with someone locally to resolve this issue, which I got but they are not in today. In the past three years I have spent about $1,000 on merchandise in this store. Seems a shame to lose a customer over an unpublished return policy and $5.00 profit when I was ready to spend far more than that. I'll let you know how it goes.

    Prices might be good but the customer service sucks. You can be in the store for over 10 minutes…read moreand not have a single employee ask if you need help or even greet you. If your purchase requires someone to retrieve something from the back, like a pair of shoes, forget it. It's not gonna happen.

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    Famous Footwear

    Famous Footwear

    2.6(5 reviews)
    0.8 mi
    $$$

    I purchased shoes last week. I am an older man and Andrew assissted me in everyway possible. He…read morespent over 30 minutes with me and explained all about Sketchers in full. I felt very blessed when left the store and would recommend them to all my friends. Thank you Andrew for all the help you gave me. The shoes I ordered came in 3 days and fit perfectly. I am a very happy customer. Jerry Vanden Bos and Paula Vanden Bos PS...thanks for being so kind to older folks.

    I bought two pairs of ankle boots that looked great in the store! I tried them on and walked in…read morethem for about 3 minutes. They looked and felt great. I took them home and put them on for about 5 minutes. When I put them on the next day, both pairs were so uncomfortable that I could not wear them. The lining was already pulling up, which can be fixed easily, but there was something so hard underneath that I couldn't stand it. I pulled up on the part of the lining that hurt, and the screws that hold the heels on were coming out. This, I cannot fix. They were on sale so cannot be returned, but wow, I sure expected them to last more than 8 minutes! I was going to go back there because they had a good selection, but never again. It's not worth the risk. I would give them ZERO stars if I could. OH and another thing. They have their own card, like all stores do now. I'd never been there before, so they gave me my first card and said that all I had to do was sign up online and this sale would be on there for rewards. This did not work. I contacted the website, and they said that the card had been discontinued for lack of use! I explained over and over that this was a brand-new card, that I hadn't even taken it out of the brochure yet, but they would not listen. they said they were going to send me a new card to "start over with" but once it arrives, it's going in the trash, where this store belongs. Maybe other stores in other towns are okay, but not this one.

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    O2 Studio Yoga - yoga - Updated May 2026

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