Went into the shop with the intention of upgrading my phone. The shop was very quiet with only one other customer who left shortly after I arrived. I was not greeted on entering the shop, and after being in there for10 minutes no -one had approached to ask if they could be of assistance. There were several members of staff hanging around chatting amongst themselves paying me no attention what so ever. Eventually a man who I think was the manager asked if I was in need of help. Explained what I wanted and he summoned one of the staff over. She looked peeved at being pulled away from her chat, and her assistance was half hearted to say the least. She chewed gum constantly and gave very little eye contact. We hadn't got as far as discussing phone options when she said that if I wanted the phone setting up the next available appointment would be the end of July because the store was so busy!! i got up and left. read more