I took my Apple MacBook Pro to Opal Computer Solutions in September for a repair under it's…read moreAppleCare Warranty. The repair turn around time and service that i received was first class. Having been advised by other Apple repair centres in the area that it could take upto 2 weeks for the repair to be completed, i called Opal Computers and was told that the repair would be completed within 3 days, although possibly quicker depending on part availability. So i took my MacBook in to Opal on Wednesday morning, and I was very suprised and obviously delighted when i got a call the next day to tell me it was ready to pick up!

Very grateful for Michael at danntec, had the screen I needed for replacement in stock and even let…read moreme collect it on a bank holiday, and when I couldn't replace the screen myself (which I thought was easy enough but turns out it wasn't!) he did a fantastic job of making sure it was on and working properly the very next day :) thank you very much, 100% would recommend!

Once again Danntec have provided an awesome service to fix my macbook after its encounter with my…read moreboss's cup of coffee. They have always been very knowledgeable, trustworthy and honest. I would not hesitate to recommend their services.

This Apple Store is located on St Andrew's Way in the Newcastle Eldon Square shopping centre and is…read moreone of two Apple stores within a 5 mile radius, between the this location and the location at the larger shopping centre, the Metrocentre, the other side of the River Tyne in Gateshead. I called in here early in the morning, an hour before my Genius appointment and was greeted by a rather friendly Apple Store employee, he told me that I was unlikely to be seen earlier even though it was 9:30am on a Saturday morning with few people in sight, but he went on to tell me my problem could be fixed without an appointment. After showing him my receipt, my apple charging cable was replaced quite quickly and I was in and out of the store, having replaced my faulty product and got an email confirmation within 5 minutes which I was rather pleased with. The Apple store is a decent size, around the same size as the nearby Metrocentre branch, it of course was a typical Apple store in terms of decor, showcasing most of Apple's flagship products including the Apple Mac and Iphone 7. Overall, the service from this branch was very good and quick, I even began chatting to my advisor about Hilton hotels, in which I was staying at and even he was visiting the same evening, due to what has been discussed I feel this branch deserves a four star rating. Something to look at for the future would perhaps be to increase the availability of appointments at peak times and invest in more of a system if you are to visit the Genius Bar, and maybe increase the size of the store, albeit without risking the service.

I used to love spending an afternoon in one of these swanky, brightly lit, clean stores, playing on…read morethe products and dreaming of the day when I can afford anything. 8 years on, I'm poorer than ever, can't afford anything and Apple goes ahead and raises their prices and shoves it in my face that they have lots of money! What's the point of displaying the same information that's printed next to the iPhone, on an iPad?! Why not just give me the iPad instead? I mean electrical and product wastage much?! Or why not give the money that could be made from the iPads to me instead? This store is always cluttered with tweens whining at their daddies for the latest release which is kind of annoying....but at least when you hide further in the store (full of the unwanted desktops and older models-poor things!), you can find much of the gear you may need to accompany your newest addition to the family. I would recommend looking online for cases etc... as you can get a better range at a more reasonable price. I used to like the minimalist style to the store but now it seems, the stores are big and air-y for no reason as it is jam packed with all these swooning apple-eaters (you heard it here first) drooling over the latest releases. I'm not hating on the company, I like their products (I would really love a MacBook HINT HINT) but I think it is a little excessive. Also, what is up with the weird sculpture displays? Lastly, is it just me or are the geniuses really putting the term to shame? I mean, several years ago, they were moderately tech savvy nerdy folk who could actually answer your tech Q's and provide insightful A's. Nowadays, the staff are failed model-like sales folk who could not tell you what iOS meant. They only really want to help those who are throwing their cash at them and won't even bother trying to appeal to new audiences. I guess when your products are this fashionable, staff members do not need to be trained to talk about their other products as people who are going to buy, will buy the latest most popular one regardless of any useful information....

These guys are great. I had a problem with my TV, it would not switch on. The driver from Dunelm TV…read moreRepairs picked it up at a time and day that suited me, they even phoned me to say they were on the way, now that's great service. My TV was repaired and delivered back to me the next day. The price was spot on and the service was excellent. I highly recommend this company. Fast, efficient and friendly service. Thank you!

Reliable local service. They offer a great repair service with valuable advice and software…read moreadditions for the crashed computer and the clueless nerds (blushing) who happen to limp in their with the great white box. Reliable and trustworthy staff who know exactly what they are doing with software and hardware and the thingymajig chip and what-have-you (unlike some!). Great location at the Oval in Bedlington Station so very easy to get to and the service time is just short enough for you to be able to hook back up for your Youtube fix.

Not just another computer shop, they do fantastic printed t-shirts and other printing services too…read more Excellent reliable service from a friendly team.

North East PC Repair offer a fast, friendly, honest and very competitively priced service, along…read morewith the added benefit of free collection and delivery if required. They cater for small/medium businesses and domestic clients and it certainly won't be easy to find a more professional and customer focused company.

What a great company I dropped my computer in to them to be re-cased at 11:15AM at got a phone call…read moreat 2:45PM and it was ready. Got it home and everything works a dream. Look no further Excellent Service

Bumpy start but exceeded my expectations…read more.. The reason I say bumpy start is I took my HP desktop computer to the guys at kingfisher computers. And told them after i got a friend to install windows 10 for me i couldn't get updates and updates it would ask for a products key but said activated. Plus it was crashing all the time. After a couple of hours, kingfisher called me back and informed me that the computer was wicked full of viruses, and I had lots of other programs running in the background that i didn't need, I think they called it bloat-software or something like that. So later that day, I picked my computer up, and they had made it run faster, and it had stopped crashing. But I still couldn't do updates, the main reason I took the computer to kingfisher in the first place. When I returned the guy at the counter informed me that, they had told me it was running a non-genuine version of windows, and they advised me to get a genuine version to enable it to do updates. thats why it was asking for a product key. I do remember them telling me this, but at I would need to buy windows 10, I declined. He also showed me on their computer job system, that they did advise this, but I declined. And they were correct. So after a chat with the guy, i decided that i was going to purchase a genuine version of microsoft Windows 10, but they told me that if I get an SSD, it would vastly increase my speed. They could do windows 10 cheaper, with the November version of windows 10 update. I agreed. So that was the bumpy start out the windows. When I collected my computer, they give me a demo of how fast my computer was now, after they installed an SSD. They were correct. It took seconds to boot with an SSD. Now I'm faster than an Elon Musk rocket. i can do all my updates, and i have this fantastic SSD hard drive with all my programs, software and data on. Advice, don't get friends to install windows 10 to fix your computers, for you because they do it for free or for cheap, get the experts to do it, and listen to their advice. It's worth it in the long run. Five stars from me over and out.

I had an issue with the sewing, embroidery and printing machines in my office, at first i called to…read morethe shop at the bottom of the ramp and they wouldn't entertain me, then i went to platinum computers in lister street and they charged me £25 to tell me that they couldn't do anything my dad used to use a shop in church street, so i drove down church street only to find these guys had moved directly next door in the old HSBC bank, i told the guy behind the counter my issue and he advised me to call him from my office and he would fix my issue over the internet remotely. i took him less than five minutes to resolve and the guy was so patien with me in educating me on how to do ashared connection They didnt even charge me all he asked was that i dropped some buscuts off for the staff, and i did, but i also left a tip... i could thank this business enough