Poor customer service. Visited the store and asked if a tech can come scan our vehicle, my husband was given a scan tool to scan it ourselves, then my husband asked if we could get instructions to use the answer was yet again no. We started the scan wrote down some numbers and then asked if they could print out the codes for us, again no due to no printer and that usually they have their customers take a picture. I thought there was a website to look at and tell us the codes still no help from the Tech's. How are we supposed to know what the codes mean?? I checked the website and found that under Covid-19 guidelines techs can still check the engine light by keeping safe distance and assisting in the scan. The store number 4040 is ill informed with the guidelines set by Corporate or disregards them. I then mentioned a call to corporate and then we were followed out of the store with the Manager wanting to know who used the scan tool because it is broke. We turned in a working tool and he came out with one with a different screen. He then turned around and started back in the store. I have had nothing but poor customer service from this store in the past, today was the last straw! I made a call to store 4091 also in St. Robert who are more than happy to assist us when I told them my experience. read more