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    O'Reilly Auto Parts

    5.0 (1 review)
    Closed 7:30 am - 9:00 pm
    Updated 2 months ago

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    Pull-A-Part Winston-Salem

    Pull-A-Part Winston-Salem

    (3 reviews)

    Quick running system upon walk in! It's helpful to be able to look up the vehicle your part…read moresearching for online, and see if they have any on the lot. They were able to tell us a general location where said makes of cars were at, and we were able to find what we needed almost immediately! We were able to get three relays for half the price of a used one from anywhere else!

    Went there to get truck parts and ended up having to buy my own things back, I'm a mechanic so I…read morehave parts for my own things in my bags, they checked our bags when we walked in seen everything we had in them and did not say a word about the parts I already had in my bag that I owned, checking out they checked our bags again then the parts I already had and brung in with me the took and said we stole them even though when we walked in they were seen and nothing was said! Told us all parts had to be marked coming in and leaving I asked why then they didn't do that when I walked in they then repeated that all parts had to be marked coming in and out and I said the lady did say a word nor mark them, they accused us of stealing from them and we had to buy our own stuff back from them and to beat all the parts I had was even things that you could get there or even had, so in closing do not go there if you don't want to get screwed out of money I had to pay over 60 damn dollars to get my own belongs back, I recommend no one ever go to this place

    Batteries Plus

    Batteries Plus

    (18 reviews)

    $$

    Helpful employees, which is good because the place is just rows and rows of batteries and otherwise…read moreyou could spend forever trying to find what you need. Prices seemed reasonable enough.

    I had a truly appalling experience at this location. I returned with a battery that I had purchased…read moreless than six months ago--already dead--and instead of being met with basic customer service, I was spoken to in a degrading and dismissive manner by the first employee who assisted me. As if that wasn't bad enough, the manager stood in the back near the doorway the entire time, watching silently as I was disrespected in front of my daughter. Eventually, the manager did step forward--but not to help. Instead, he doubled down on the rudeness, repeating everything the first employee said with an even more condescending tone. At one point, he even told me not to bother calling the corporate office because "they wouldn't do anything either." That level of arrogance and complete disregard for accountability was absolutely unacceptable. I came in ready to not only resolve the battery issue but to purchase another for a new key. I was willing to continue doing business here despite the inconvenience--but after how I was treated, I wouldn't spend another dime with this company. As a long-time customer, I was shocked at the blatant disrespect, lack of professionalism, and refusal to take responsibility. It's clear customer loyalty means nothing here. I will be taking my business elsewhere, and I won't hesitate to share this experience so others are aware of the way customers are treated.

    O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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