I'm a fan of Advanced Auto and have used them for decades. Typically for washer fluid and wiper…read moreblades. But also battery checks and other purchases. The location worked well for me off the highway. The parking lot is pretty disgusting though. It's uneven, chucked up and has thick grease. So this is a one star deduction. Service was exceptional from a young woman who was knowledgeable. I came into get wipers. After reviewing availability and deals I went with the rainx longitude that I've been very happy with. They were also on sale. Plus I had a coupon. The staff was kind enough to install them which I was grateful for. They work exceptionally well. I'm out of town, but would recommend.

I have shopped at this location for at least 20 years. The staff here is always friendly and…read morehelpful and, if they don't have the part they can direct you to the store that does. Recently I called this store, To see if they would be willing to print out receipts from purchases for the past two years. I ask this favor because I have extended warrantees on my vehicles and didn't realize I needed to keep good records for these warranties. The young people there were gracious enough to do that for me.I would definitely recommend this store to anyone looking for a great place to buy auto parts.

My son and friends were supposed to leave town this morning in my car. Last night, we realized a…read moretire had a hole in it. My husband got up early to get it fixed so they could leave as early as possible. We also realized, his car needed new tires and one was bad enough to deem it unable to be driven. So it went into the shop. Our daughter left her new apartment to come home and her car wouldn't start. To say it was a crazy day, is a little bit mild. We swapped cars all day to make things work and my husband was able to get my daughter's car jumped and running. He drove it to an autozone near his work only to be told they couldn't change the battery. It's a 2019 Rogue and there was something that prevented them from putting in a new battery. My husband said the excuse sounded sketch and made up so he came home and called Autozone in Ferguson. They said they should be able to do it. He called me about 35 minutes later RAVING about Tom E and how he was not only able to do it, he went the extra mile to get it done very quickly and efficiently. He (Tom E) realized the other location had put a little bit of a distrust in my husband and he wanted to rebuild that. We were so grateful (especially our daughter who loves her car) that he was able to not only do it, but so quickly. Well done to this location! We won't be strangers.

My battery light came on in my vehicle and my car nearly shut down while I was driving it. Scary…read morebecause it was nighttime. I got it safely towed to the location on 10871 New Halls Ferry Rd, St. Louis, MO 63136, getting there at approximately 10:20 pm. Closing time is 11 pm. My idea was to get them to simply check my battery and if necessary purchase a new one. I got inside and 3 employees, security, and possibly an off-duty employee were chatting and counting down their drawers. Understandable. It was almost closing. I requested the battery check and after maybe 10 minutes of searching, I was told they couldn't find the battery check tool. Also, they couldn't run a diagnostic, they couldn't sell me a battery and they couldn't assist me with jumping my car. Lastly, I asked for the number of the regional manager or an 800 number to inform Autozone about this experience. I was then told they didn't have that information. It wasn't written down anywhere. It's not on an advertisement sticker for customers. They simply didn't have it. I've utilized Autozone for YEARS but thanks to this experience, it will be the last time.

My car needed a new evap solenoid hose and I came in after 3pm during the week and was able to…read moreplace an order to be shipped to the store with a pickup the next day. They were staffed enough to keep the lines moving and also had some background music while you wait. They also were fully stocked with all your automotive needs so don't hesitate to drop in.

Went in to recycle 3 batteries and 3 5 quart containers of oil. Younger guy tried to help us but…read moreanother customer stepped up to another register and the older cranky manager told him to make us wait and help the other person. We waited thru that sale and he returned and take our batteries. As he was getting ready to help us with the oil, yet another customer stepped up to another register and once again the old biddy told him to help them and make us wait. At that point, I involuntarily cussed loudly and left. As we walked out she sarcastically said "I'm sorry you are not patient enought to wait". We went to Advance Auto where we were promptly and simply helped to recycle the oil. Worst customer service ever. Who interrupts a subordinate trying to help a customer twice? We are the wrong color I guess. Go elsewhere.

I've known Kenny for a long time he has a lot of cars so you have to be patient and wait your turn…read morehe did not ask for any money for an appointment he was up front he sent me pictures of things he was going to fix and had to fix I will take my car back to him he did a great job thanks Kenny.

THIS IS A SCAM!!!!!!!! This guy has horrible communication skills. He advised me I had to pay a…read moredeposit to reserve my appointment. I was fine with that. After I sent the money, communication completely on all platforms stopped finally got a response from the individual, and he said he was waiting on tools from a family member. I've yet to hear back. He has not contacted me to advise any updates or refund my money. 0 out of 10 highly recommend that you DON'T reach out for service from him.

no restrooms available for paying customers its amazing why they have a 1 star history on the…read morecustomer service

So my boyfriend just left location for the to change my battery.He bought the battery a month ago…read more My boyfriend came back and they were Completely rude and racist. Not only that he battery he came with was switched for a older one. An I had I had a receipt to prove what I had and the time it was purchased. And wouldn't give back my original battery and I gave the oily battery. I wouldn't suggest my enemies to go here. Need a negative 5 if I could.

They were courteous and efficient with assisting me . I only needed to borrow a blade and flathead…read moreto change my license plate and they lended them to me without purchase required. Thanks guys

I went to this location on Sunday morning at 9 AM. There were handwritten hours on the door that…read moredisplayed the hours. The store was supposed to be open at 8 AM. The store was not open. Why have hours displayed if they are incorrect? I could have saved time and went somewhere else first. Please update your hours or check you staff.

Great service, prices, and turn around time for the repairs I needed! My dealership didn't honor a…read morewarranty I had purchased, and decided to get a second look/opinion here after having good experiences with previous repairs, and I'm so thankful I did. It saved my hundreds of dollars and a huge headache and made me thankful to have an auto body I trust! They've made two repairs on my previous car, a ford escape, and now another on my newer Subaru. Thanks Pablo and team!

Horrible communication and service. They put 40 extra miles on my vehicle and gave a piss poor…read moreexcuse why when all I needed was a battery. Get out of the community if you're going to rob it blind.

Just moved in the area and I needed an oil change and safety emissions test done. From the moment I…read morearrived I was greeted by an older gentleman who was very nice. The facilities were clean and well kept. They showed me how dirty my filter was and suggested I get a new one. They were prompt and professional and I felt completely comfortable. They also told me about the rattling noise under my truck and even offered to repair it. They went above and beyond good customer service!!! I will definitely be back!

Excellent staff and customer service. Chris, Will and Charles made my experience smooth quick and…read moreeasy. Pulled up and was in the bay almost right away. Would definitely recommend coming to this location.