Prompt, efficient service! They came to our aid. We were…read moredriving from Ft. Worth and passing through Corsicana when we stopped at a local shop for snacks. When we got back to our car, the engine would not start. It was immobilized. A jump-start did not help... To make a long story short, we called a few places. Joe came to our location within 25 minutes, so we did not need a tow. He got the engine started within 10 minutes, told us to get a new battery, and we were able to drive to an auto parts store to buy the needed parts. After installing a new battery, we completed our road trip without further problems.

Bought a set a LifeLine batteries. Couldn't find a better price anywhere. Free shipping too!…read more More importantly though was the service I received before AND after my purchase. Mark took the time to address all of my questions and concerns and taught me a lot about my batteries.

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

Horrible customer service. Went in today to have some batteries replaced on a battery pack for a…read moreliftkar. Right of the bat the employee was in a bad mood. And I didn't feel like driving to Cedar Hill or Arlington so I stuck it out. Our company has a corporate account with them and he said "well we're franchise so we don't do that ". He replaced the batteries and it seemed like it bothered him to do it. Last time I visit this place. Keep "your franchise " to yourself. I've been to batteries plus in Arlington, Mansfield and Cedar Hill and all of those have been awesome. For a new store you might want to re-evaluate your employees.

Very helpful and had exactly what I needed. I needed a replacement battery for my garage door…read moreopener. They had it in stock and I was in and out in minutes.

Still the same garbage lies and the usual Gaslighting they will do when you tell them their product…read moreis bad. I took a "brand new" battery that I bought back in august and it failed they told me my charging system was failing l. I took my car to my shop. They are independent Former honda acura dealership mechanics and have been in business 12+ years. They ran a test on my battery using INTERSTATE'S OWN EQUIPMENT. the results came back that the battery was failing but the charging system works perfectly fine. I dont know what interstates business prides itself on but it sure isnt selling a good quality product or good customer service, their business practices are far too close to being fraudulent.

Top notch service. Owner went above & beyond in researching our correct auto battery. Service was…read moreexcellent

Thank you for another amazing job and service on my devices. Quick and efficient. Blake wants to…read moremake sure your equipment continues to work after service

Fast and friendly service. Great prices and a decent selection of products to choose from. I…read moredefinitely recommend checking them out beforehand!

The workers are nice here. Be aware that if they order anything and it is not the correct item, you…read morewill still be required to pay shipping charges and restocking fees. I took a special light bulb in to buy replacements. I brought in my light bulb and they ordered 10 replacement bulbs for me. When they arrived, they were the correct base size but the wrong bulb (they were itty bitty bulbs). I was refunded for the bulbs, but not the fees for shipping. Needless to say I was disappointed that I would have to pay anything at all for something that they ordered incorrectly. This store does a lot of business and it seems they have satisfied customers. You'll need to try it for yourself and let me read your review. Again, very nice employees.

I was greeted as I entered and immediately helped by a friendly and knowledgeable person who went…read moreabove and beyond to be helpful.

I've been going here for years for batteries. Right now if I went to Walmart a new battery would be…read moreover $150 each and my truck takes 2. Some batteries are newer, some rebuilt. They're all ready to go and hot and they Beat dead batteries. This is the place to go but you have to take your battery out so bring a handy person. CallOT4towing.com

Everything went so smoothly! I have an unusual vehicle but I called ahead, and Cody told me the…read morebattery I needed was in stock and that I didn't need an appointment. I no more than pulled up in front of the business than here came Cody pushing a cart full of equipment. He checked my alternator, determined my problem was indeed caused by my battery, then popped in the new battery. Before I drove away, he tested the battery to make sure it was working properly, all the while preserving my vehicle computer systems and settings with a device made for that purpose. Cody and the owner were super friendly, too. The price was great, especially considering they're Consumer Reports' top pick. Highly recommend!

I have known that Interstate Battery makes the highest quality products. The rockwall location is…read moreclean and easy to deal with. The representative checked both my battery and my alternator. The diagnostic determined I needed a new battery. My battery was installed in 2018 and it was used up very successfully. Their warranty records are the best. Customer service is top notch. If you have a vehicle that needs a battery I strongly recommend that if you are near rockwall, go there to get it. Go!

Angelica also gabby great associates helped me quickly and efficiently great store overall been…read moreapart of ennis for years now and never fails :)))

We went for new wind shield wipers for the new ride and they had them…read more $30 something per wiper but maybe that is normal....seems high to me but I am cheap. The staff was checking people out pretty quickly and efficiently. Customer came in with something that was leaking oil on the floor, which was pointed out to the staff. Not sure when they got to cleaning it up but....could have been a hazard!