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Dearborn, MI

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O'Reilly Auto Parts

2.3 (3 reviews)
Open • 7:30 am - 9:00 pm

Services - O'Reilly Auto Parts

Auto battery and fluid recycling

Vehicle battery testing

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Batteries Shack - Cell Phone glass repair | batteries shack

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After looking at some reviews here on yelp I thought I would try out 'Batteries Shack' for my Ipad…read morerepair. First, their pricing is great. Cheaper than some places I have been quoted closer to home. The repair work was flawless. I not only shattered the screen when I dropped it on a cobblestone street the Ipad case was bent and they straightened it as well. The only thing I can see that indicates that it was ever fixed was the minor scratch on the back side when it slid and bounced on my initial drop. Second was their wonderful customer service. Seems like a bit of a family affair with everyone working in the shop chatting with me as I waited but on the drop off and pick up. They are confident in their profession and knowledgeable. Even when I asked to purchase a new charging cord and they found they didn't have one in a package in stock they were willing to give their own personal ones up to make me happy. Third was their go above and beyond service. I pulled into their lot with the biggest chunk of metal sticking right out of my now flat tire and they offered to change it for me, also in record time and accepted nothing more than my thanks and a hand shake. For the best service got to the Batteries Shack where they change out your watch batteries, fix your Ipad / Iphone screens and change flat tires all with a wink and a smile!

I had my laptop with this facility for about 3 weeks for a simple charge port issue with my laptop…read more I've had it repaired before at a different shop before, so I had an idea of what to expect. After the first week without hearing anything I decided to call and get a status report: they told me I would have to wait another week for the part to come in. After not hearing anything for another week, again, I called expecting a status report. They told me that the technician would be in in about 15 mins and I would receive a call. After not hearing anything for an hour I called and was told that he wouldn't be in for another 45 minutes. All I wanted was a status report! Finally after another hour, I got a call from the technician saying that the part hasn't come in yet. The next day I received a call saying there was nothing else they could do: that the shop I had taken it to before had done damage to it and that the part wasn't fitting properly. They also mentioned that the laptop wouldn't even turn on. I figured that it wouldn't from the start since I haven't been able to maintain a charge... DUH. Nonetheless, they said they wouldn't charge me anything. When I went in to pick up my laptop they couldn't find my charger. Later, upon further inspection when I had taken it to another facility: we noticed that the keyboard had been damaged and didn't work anymore. It wasn't like that when I dropped it off at Battery Shack... The only good thing is that they didn't charge me for the part they had to order. Other than that I can't find any positives for this facility. I had no communication while they were trying to fix it, and they broke my keyboard. I'm beyond frustrated with this experience. What a waste of my time.

O'Reilly Auto Parts

O'Reilly Auto Parts

(1 review)

I visited Orielly's during normal business hours on a day that they closed at 9PM. I arrived at…read more8:58 PM and the guy at the door said "we closed". I saw a cashier with his coat on as I observed my surroundings. I responded and said, oh I thought the store closed at 9PM. He said it is 9. I said no, it's 8:58PM. He argued with me and eventually let me into the store when I asked if they close every day at 8:58. I even asked for the store managers phone number and they said they didn't have it. The next day I went into the store to have a conversation with the store manager. The manager confirmed that the last customer should be taken at 9pm.... the store manager didn't apologize for my experience but said that he would talk to the person I described.... horrible experience

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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