It is the worst parts store I have been to in 58 years! The parts man had no idea how to order a…read morealternator and it took 8 days to get one! I will never ever step foot in another Napa auto parts again

From the owner: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created…read moreto meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name. We have what you need, whether it is automotive parts, hydraulic hoses, paint mixtures, and more! Our high-quality parts ensure your vehicle can perform at its full capability and efficiency, saving you money down the road. As an independent store, NAPA Auto Parts - KKLOC brings the reputation of the trusted NAPA brand to a family business. Call us or visit today experience everything we have to offer for yourself. Now offering CURBSIDE pickup!

Our check engine light came on amongst other things, just outside of town on our way thru to go…read morecamping. We turned back and tried the ford dealership but being as it was Saturday afternoon they would not be able to help us until next week. We went to the auto zone place on their recommendation. The staff did the code reader diagnostic, told us what was wrong assisted with getting the part and pointers on replacing. It was 98 degrees out and we have small children. They even brought us out a water bottle. Appreciated that extra step!

I use Snap Shot through my auto insurance, Progressive. It's a plug-in device that monitors my…read moredriving habits when installed near the base of my steering column. The plug-in needed to be replaced, and when the new one arrived, I had the worst luck getting it installed because it was to be plugged into something that wasn't secure. At my age, I also could not crouch down, twist, and manipulate my body to reach and finish the task. I called Progressive and was told that any Auto accessory establishment could assist, so I took my car to AutoZone on 21st St. in Lewiston, Idaho. Even though I wasn't a purchasing customer, when I walked in and explained my situation, Whitney D immediately volunteered to help. Though this task had to be attempted in the most uncomfortable position and with no secure backing to assure it was plugged in, she managed to get it installed! She didn't complain or say any of the many words that spewed from my mouth when I attempted. Whitney D is an amazing example of a competent employee whose actions reflect her dedication to customer service with AutoZone, and she should be commended.

Update: I just made an appointment, which Clarkston will not do (why?) at Les Schwab Moscow. They…read moreserviced my car, inspected my suspension, and gave a price for repairs. *****5 star service. So, roll the dice at Clarkston or hit the jackpot at Moscow...the choice is yours.

I love Les Schwab, and all they do. I have been a customer for a very long time. I, my family, and…read moremy friends will never use the Clarkston, WA, location again. They should be ashamed of themselves for ripping off a 73 year old lady. she had a slow leak(10 lbs in 15 days), Les Schwab said valve stem, replaced, good to go. Drove to Texas and back (3000 miles, 1 month), still had slow leak. only filled twice in a month. upon return, back to Clarkston Les Schwab. Tear in sidewall, need TWO new tires to match axle. 3 days later went to retrieve tire and refund, they said tire was destroyed. I could have patched this with a bicycle patch. They kept the EVIDENCE and destroyed it. To all out there, this is the only bad, bad Les Schwab I have ever encountered.

Good work fair price punctual. Took care of an air bag install in a short timeframe What more could…read moreyou ask for? Recommend

Needed some running boards on my pickup. They were very helpful and great service. They ordered…read morethem on Weds. and had them by Friday. Made appointment to install them on Tuesday. They look great. Saved me $700.00 from what the dealership wanted for similar ones. Great local business!

No longer able to reach them. They were so great! Had 2:cars fixed by them…read more Good pricing, on time service and never any problem.

Good prices and got me in and out with quick good satisfied customer service. They did a brake job…read morefor me.

The help I received from the staff was GREAT! They did everything needed to get my Battery Cable…read moresituation resolved and allowed me to get back on the road.

I went into the store yesterday, Sunday morning, and the lady that was working was very unpleasant…read moreto interact with. She seemed very hungover, both on the phone and in person, and wasn't much help. She refused to help me install the new tail light I just purchased -- despite me being the only customer in the store -- and she just acted like she was annoyed by my presence from the time I walked in.