Warning everyone else from the area so you don't end up like me and the other people who warned me about doing business with Ok Tire here in Centre. I purchased my tires from them, and have went to them with every flat, rotation etc. They are the only people who have taken my lug nuts on and off. I ordered some new hub caps so I had to take them off and the first 3 tires I had trouble breaking them so I could tell they had used power tools to put them on even though I'm strict about no power tools to put my lug nuts on because I am a female and I'm always alone I need to be able to break them in case of emergency's. I wasn't upset that they had wasn't even gonna complain when I went back to get my next set was just gonna remind them again not to. Got to the last tire on the front passenger side and every lug nut was cross thread the top one being so bad it broke off. Took it to Ok this morning and told them about their mistake and the man was super nice and understanding. Went back to pick it up and the woman was working the desk. She charged me $60 to replace the wheel stud that was due to their errors. Got back out to my car and my hub cap was still sitting in my passenger seat where they didn't even put it on. I asked her as she told me my total why I was expected to pay for their mistake... I'm feeling like y'all messed my car up because all the nuts on that one wheel are hard now and y'all are gonna charge me? She was rude and wasn't even gonna hear my side. They lost my family as customers for sure from here on out and anyone else I can save the money and trouble. read more