He arrived on time, got right to work, explained what he was doing and why. Highly recommend!!!read more

Had an Amazing experience with John. He came out and switched out all our locks to our new house…read more He was very knowledgeable about repairing the bolts so they lined up with the door correctly. He did such an Amazing job and was very affordable. Thank you John you were great to work with.

Not in DuBois. Wanted $100 just to set an appointment replace the lock that 100% needs replaced.read more

If I could give him a -5, I would. Enough said. Seemed annoyed I called on a Sunday and kept…read morerepeating "We have regular business hrs too". Then don't advertise 24 hrs if your going to get annoyed when someone calls. 500 bucks for a key. Lol ill just go to the dealership myself...what a joke

He was friendly, knowledgeable and helpful, and was able to get my smart key fob replaced and…read moresynced up with the car. Some of the other locksmiths in the area wouldn't even provide an actual quote, but he was great. Highly recommended.

Thank you ! It took two days to come change locks on two locations, he was so careful with the work…read morehe had done with older doors making sure locks were what needed to be replaced. Great price , great advice. Thank for all your help

Professional, fast and friendly. These guys are great! Showed up on time and changed the lock…read morequickly.

I called Murray Ave Locksmith and was able to schedule same-day lock changes for my new house. We…read morehave an original door to our older home, and they are able to help us same-day no issue. Aharon was super kind, courteous and arrived during the estimated service window. He kept me informed during his entire time with any issues and was upfront about cost. For same day service, I think the value was great! I will keep Murray Ave Locksmith in my phone for any future issues!

Seems like this business is all about money first. I came in to get a key cut, it was an astounding…read more45 dollars despite me providing the blank. I should of walked away however due to the interesting conversation that the employees were having about charging clients who were locked out of their vehicles before preforming the unlocking I stayed. It was rather sad to hear these people say that they are perfectly fine with leaving someone out in the cold for not wanting to provide credit card numbers over the phone. PAY FIRST ! What if your purse or wallet is locked in the car ? They said they wouldn't unlock anyone who doesn't PAY FIRST despite having the form of payment in the car that they are unlocking, on top of that they make them sign a liability agreement that if they are unable to unlock or they damage your car they are not to be held liable! What a joke ! Good business to avoid in the future for myself and for anyone looking to be treated as a customer and not just a walking dollar sign.

This business has gone from client-first to money-first over the years.read more

We needed a few things that required a professional locksmith and were very pleased with Austin…read moreWorks quick service. After contacting them, we had a new deadbolt installed, two locks adjusted and another one on order, all the next day.

From the owner: Austin Works of Western New York, Inc. has been providing expert security solutions since 1988. We…read moreare proud to provide, professional, reliable, and personalized services to all of our customers. If it's security you are looking for then you've come to the right place. Our technicians are experienced in both commercial and residential security systems. We provide the most ethical locksmith services in the area at an affordable price. Have you recently moved in to a new home and would feel safer with a new lock? Call us we can help. In addition to installing deadbolts and new door hardware, we provide a wide variety of services. Austin Works of Western New York wants to help you feel secure in your home or business and we have just the tools and experience to do that. Call us today....one call secures it all!

Arrived at designated time and got the job done properly. Very kind and professional. Would hire…read moreagain!

This father and son duo were wonderful! They were polite, knowledgeable and went above and beyond…read morethe service that I needed. They went out of their way to get the parts that were required. Their pricing was very competitive and affordable. they answered the phone when I called and there was no "answering service" like other locksmith service companies. Mr. Scott will always be my first call for any lock smithing services I need and will recommend them to everyone! Thank you both!

While on vacation the key to our rooftop Yakama box broke, leaving a piece inside the lock…read moremechanism. Happily it was during normal weekday business hours, and this establishment was more or less on our planned route. They got to it right away, and even though it seemed to be a bit of a challenge to extract the broken piece, only charged what I felt was an extremely reasonable rate. I wonder how many lessor locksmiths would have taken advantage of our situation and upped the charges accordingly. Fast, fair, honest, and friendly. I don't know what more you can ask for.

From the owner: Service and Integrity are the Keys to our Success read more

Very responsive, able to book quickly for a lock change. Did a great job at a reasonable price…read more Would definitely recommend!

Ethan was really helpful managing a rekeying project for a new home I'd purchased. I hadn't yet…read moremoved into the new house, and was still living in a different state when we needed to do the rekeying, and he was totally able to roll with my needs and met my father in law to help handle the work. Got a call explaining all the details and issues he came upon, and we handled it all easily. Would definitely recommend, and will be calling for future work as needed.