I called approximately two weeks in advance to set up my annual appointment. I've been a customer…read morefor several years and by the way have recommended Bryants to family and friends. The appointment was set up for Monday July 13th and I was told someone would call the day before to advise of the time window that would be set up. No one called the day before and after waiting till mid-morning I called. I was then told that my appointment was not set up and that I would be called back after checking the schedule if someone could still come. After several hours no one called so I called again and was told the scheduling manger hadn't been contacted yet. After already been inconvenienced, I said I would be available either Wednesday, Thursday or Friday so please determine when someone could come and get back to me asap or leave a message on my phone as I needed to go out. No one called until 2:14PM the next day on Tuesday and left a message advising the service would be scheduled for Wednesday and also what means of payment would be accepted. There was no apology for the inconvenience and no time window. When the crew showed up on Wednesday, around 10:30AM although they were obviously not responsible for the poor customer service I received, I felt obligated to express my dissatisfaction at that point. They understood and the gentleman who said he was Steve Bryants brother-in-law said that he would relay my situation and that Steve would probably call me. I've waited a week to post this review in an effort to see if in fact Steve or anyone else would contact me with at least an apology for my inconvenience. Needless to say, this is not the customer service I expected and will be looking for an alternate company for my annual service.

Our townhome in Fairfax was serviced yesterday. The crew did not 'powerwash' the house as…read morerequested. They lightly sprayed a cleaning solution standing from the ground over the siding in a haphazard manner and never pressure washed it off, leaving dirt and debris behind. And the main reason for requesting the service was to address a discolored rake board at the apex of the roof, that remains discolored, as they never got anywhere close to it standing from afar. I asked them to get on the roof to get adequate pressure and they reluctantly climbed a ladder to get closer, but got no where close enough to have any impact. They would not get on the roof, which was needed. They also carelessly opened their van doors into the side of my vehicle parked next to them and chipped the paint. There is certainly a lack of quality control at Bryants, which is disappointing as we have always had good service until now.

Have been putting off having my driveway redone for many years and after working with Precision,…read morewish I had done it sooner. What great people to work with and very responsive. What a treat to come home from work and find a beautiful driveway. Would highly recommend them.

I'm sorry to Dis this company. But to tell a potential buyer customer that their sealing season is…read more"over". Is just Wrong. When technically they could've up to 32degs prior temps. Glad we went elsewhere for cheaper costs also. Their loss.

We needed to have a large amount of work done to get ready to put a fence around our back yard. We…read morehad 17 Leyland Cypress that were easily 20 feet tall taken down! We also had a lot of smaller trees/scrub brush removed. OTG did a wonderful job removing everything! They were even very careful around the few smaller plants that were staying in the areas they were working in. I'd use them again if needed and recommend them to anyone!!

After the big blizzard, we had several large trees and branches that had fallen on our house and…read moreshed, and a few more that were hazardous and at risk of falling in the next storm. Marvin came out to give an estimate. He was very courteous, prompt, and reassuring, and provided a reasonable cost to start the next morning in advance of the approaching bad weather system. He emailed a contract that evening along with his license and insurance verification. Ronnie then came on time the following day with his four-person crew, along with a big truck, wood chipper, chain saws, and all the necessary equipment. He confirmed the tasks to be done and then got started right away. His hard-working team was extremely skilled in safely climbing trees, cutting down branches, and carrying everything away. Even for removing tall trees that were close to the house or power lines, they were able to rig ropes so that very heavy branches were able to essentially parachute down to the ground without any problem. They worked diligently all day and when complete with the trees, they used a leaf blower and rake to clear all the small debris throughout the whole yard. Before payment we did a final walk-thru to inspect the job and ensure full satisfaction. We were very happy with their quality, professionalism, timeliness, and collaboration from start to finish and definitely recommend M&R for superb tree services.

M&R removed 4 trees from my property. They were true experts. It was a difficult job as the…read morebranches were very tall, with two of the trees entangled in overhead utility wires and right up against a fence, and a 3rd tree near underground electrical lines. Despite these challenges, there were NO problems as the team was very skilled. Additionally, they were punctual, worked hard, and cleaned up all the debris. BTW, M&R is even insured (they provided me a certificate of insurance for both liability and workmen's comp). Definitely recommend them for the DC/VA/MD areas!! P.S. Angela and Marvin are so very helpful.

Had them service our garbage disposal in our sink that was leaking - they broke a seal off, told us…read more"we don't service this unit, you need a new one", quoted us $900 for the new unit, then charged us $250 for the service call. Now the unit that was leaking doesn't work at all! Couldn't recommend them less if they had taken a dump in my living room. Extremely unhappy! - FOLLOW UP The company came out and corrected their mistakes from the previous visit At no further expense to us

PPSI installed our water heater a few weeks ago and it has been working great ever since! The…read moreinstall was quick and the techs were friendly and knowledgeable. I'm very happy with their service!

Dan and Dave were fantastic! I had to get my main water line replaced. Dan came by within an hour…read moreof me reaching out and had the job done a few days later. They used copper pipes, which I preferred, and had a price that couldn't be beat for the quality of work and materials. They had to remove landscaping rocks and plants to access where the new line would need to be drilled. When they were done it barely looked like there was any work done in the yard and all my flowers and landscaping were put back and looked untouched. The crew was all kind and respectful. They were so thorough that I wish they did other work too! If you have any issues with a leak or a main water line that needs replaced, theses are your guys.

I called on a Sunday afternoon for help with a partial basement flood and Dan diagnosed the problem…read moreover the phone and helped us get a plumber out ASAP the next morning. 11/10 would recommend

Sheridan Tree Experts were amazing. I saw them at my neighbors house. Justin immediately gave us…read morean estimate for a $1600 job, including grinding a large crepe Myrtle stump to be done that same day. They were fast, professional, and extremely neat and cooperative. They had all the heavy equipment needed to do the job quickly and right. While they working, we decided to have them remove a very large, weedy Zelkova for $1400. It was also done the same day.

I'll gladly write the first review for this business…read more I purposely waited a while, and until winter was over before writing this review, so I could see how it lasted over the bad weather. This is head and shoulders above the lousy "paint" the last guy sprayed on my driveway that lasted about a year, at best. The service from Sealcoating is friendly, professional, and seven months later, it looks as good as the day he applied it. I'm not sure how long it will last, but I'll be calling him back when it needs it again. Give this guy a shot. Great work!

They never showed up to provide an estimate after two weeks of assurances and waiting. Got tired of…read morewaiting and contracted a more responsive company.