Excellent service, Amazing, Team well organized , very…read morethoughtful, and fair , if you need a management team, call CID

CID Management's conduct toward residents is dismissive, demeaning, and entirely inconsistent with…read moreprofessional property management. Communication from management -- particularly when concerns are raised -- is condescending and hostile rather than helpful. Legitimate issues are met with blame, deflection, or silence. Written responses from management are curt, belittling, and framed to suggest residents are at fault for raising concerns at all. Requests involving safety, access, or common-area conditions were ignored for extended periods, while enforcement actions and fines were issued quickly and without meaningful opportunity to respond. Attempts to explain, provide documentation, or resolve issues cooperatively were dismissed outright. Rule enforcement is selective and punitive. Minor or disputed issues are aggressively pursued against certain residents, while similar violations by others go unaddressed. Responsibility is routinely shifted between management, the HOA, and unit owners to avoid taking action. When issues escalated, communication did not improve -- it stopped. Residents are left feeling talked down to, disregarded, and pressured rather than supported. What is most concerning is how closely this experience matches years of public reviews describing the same behavior: rude communication, refusal to engage professionally, selective enforcement, and a pattern of wearing residents down instead of addressing problems. This is not poor customer service. It is a systemic approach that treats residents as nuisances rather than people. Anyone considering living in a community managed by this company should read the reviews carefully and document everything.

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

My husband and I have been working with Paul since June 2025 and Paul literally saved us from the…read moremost traumatic experience anyone can imagine. We had worked with a prior property manager who did not conduct a proper background check on previous tenants who caused us so much stress and money. I will not go into detail, but as I write this, I am still traumatized by the entire experience. However, I do feel more at ease now that Paul has taken over the property, we are no longer dealing with the prior tenants, Paul has helped get the property ready and listed and have found new tenants to occupy the property. Additionally, despite my husband and I being overseas for my husband's job and on a completely different time zone, Paul has always been responsive, diligent, trustworthy and fair. He was very hands-on and any repairs were done in a timely manner and at reasonable costs. I am also compelled to address a couple false reviews against Paul that were written by "Baked S." Baked S. was my previous tenant. Reviews by Baked S. are false and should not be taken into consideration. I urge you to look at his other Yelp and Google reviews and the responses to those reviews to get a sense of the kind of dishonest and unethical person he is. It was not Paul who found Baked S. to rent our home. My husband and I had worked with a previous property management company who did not conduct a thorough background check on Baked S. so we unfortunately fell victim to Baked S. Baked S. already gave notice to vacate our house even before Paul took on the property. He only lived at our house for about three months. Security deposit was timely returned to Baked S. There was no "active sewage, gas leaks, collapsed drainage, or structural instability" as Baked S. claims. In fact, the City had inspected the home and found it habitable and that there were no conditions rendering the home uninhabitable. When Paul listed our property for rent, which was long after Baked S. had moved out of the property, Baked S. attempted to prevent it from being rented by posting more false information on various websites and platforms about our home. Despite the trouble Baked S. caused and continues to cause us and Paul, Paul never left our side. We know that other property managers would never have worked with us or would have stopped working with us under these circumstances. We cannot express how lucky we are to have found Paul. We are hopeful that things will run smoothly as we continue to work with Paul.

I had an excellent experience working with the Renée White Team, especially my agent Maichee Vang…read more From start to finish, Maichee was professional, responsive, and truly dedicated to helping me through every step of the home buying process. As a first-time homebuyer, I had a lot of questions and concerns, and Maichee was always patient and clear in her explanations. She stayed on top of everything, kept me informed, and made sure nothing was missed. Her communication and attention to detail made the entire process much smoother and less stressful. The Renée White Team as a whole was organized, supportive, and easy to work with. I always felt like I was in good hands. I highly recommend Maichee Vang and the Renée White Team to anyone looking to buy or sell a home. They truly care about their clients and go above and beyond.

Renee White's Team are so easy to work with. There is a lot of value in what they do. They work…read morehard. My house sold quickly and that was because of the way they work with you. Got the inspection, got the things fixed, painting the inside of the house and staging, etc. she has sold 2 houses for me. Can't say enough about the team.

Denisen Hartlove at Dudum Real Estate helped our family sell a property in Pittsburg/Bay Point, and…read moreoverall we had a positive experience working with her. She is knowledgeable about the local market, warm-natured in her approach, and committed to representing her clients' best interests. Denisen provided thoughtful guidance on pricing strategy, and she handled final negotiations confidently once the property had an offer. She was transparent throughout the process and helped us think through decisions in a clear way, which we really appreciated. There were moments when faster response times and more proactive follow-ups would have been helpful in our situation. I also will suggest she develop a broader set of house-prep resources to make the readiness phase of the sale easier for sellers like us. That said, Denisen ultimately delivered a successful offer within just 4 days of listing and remained steady and supportive throughout. We would recommend her to anyone looking for a knowledgeable and trustworthy agent in her area of service.

We had a fabulous experience working with Denisen when buying a condo in Walnut Creek. Working from…read moreout of state, we had the twin challenges of learning the local market and touring only during brief visits. Denisen was unfailingly helpful throughout and has kept up her support even after the purchase. Plus, her sense of humor made the whole process feel fun. As experienced buyers, we know she's a rare bird and don't hesitate to recommend working with her.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

This review is based on the lack of professionalism indicated by Rob Baldwin. My fiancé and I were…read moreinterested in renting a home that had a sign out with Rob's info so we contacted him right away. He met with us the next morning to show us the home but we felt completely rushed since the walk through lasted less than 10 mins. We immediately paid cash to be able to fill out applications and turned in all required documents that were required. We really wanted to be able to move in by August 1st so we went home right after our meeting to collect all the documents Rob asked for. I tried getting in contact with Rob twice after not hearing back from him but was ignored. He took our deposit fee and did not run our credit reports. My fiancé and I have PERFECT Rental history, credit, job history, etc. We also provided Rob with two years worth of tax returns, current bank amounts, and bank deposit statements which all exceeded Rob's requirements. Since our reports were not ran, I asked for our money to be returned. Of course, no response from Rob. My agent was able to get in contact with him and was told that Rob chose another applicant to rent the home to. His decision was made even before checking our credit so he did not even consider renting to us and took our money knowing that he would not chose to rent the home to us. He was completely unprofessional by rushing us the day he showed us the house and by not getting back to us to let us know if we had been chosen or not. What's even more unprofessional is that he took our money knowing he would not lease to my fiancé and I. He has not returned our money and has not responded to texts and emails where we nicely ask for our money to be returned. I would NEVER do business with this man or this company. There are no excuses for the way Rob conducts himself as a "realtor".

Very helpful people. They know what to show your when it comes to residential property…read more Albert

I had the pleasure of working with Jacob at Greater Bay Appraisals as an out-of-town client, and he…read moretruly exceeded my expectations. I needed a FMV date of death appraisal. When you're not local, you really need someone you can trust, someone skilled, responsive, and grounded in the realities of the market. Its can be a very hard time when dealing with the loss of a loved one and their property. Jacob handled this with sensitivity, respect and care. He delivered the appraisal faster than I expected, and the work itself was thorough and precise and was able to bring great insight and steadiness to complete this. It really stood out most was how thoughtful he is. He's clearly highly experienced and understands not just the mechanics of appraising, but the nuances of the local market and how to communicate what matters to a client. He took the time to explain what I needed, why it mattered, and what to expect without overcomplicating anything. His pricing is fair, his process is efficient, and he operates with a level of professionalism that's refreshing. If more people in business approached their work the way Jacob does, things would run a lot more smoothly. I'm appreciative and grateful to have found him by the help of reading the reviews of others. He's truly a great professional to work with and I wouldn't hesitate to recommend his services. Thank you so much Jacob.

I highly recommend Jacob at Greater Bay Appraisal. He's friendly, professional and very easy to…read morework with. He was flexible in finding a time for us to meet and quick to get the final appraisal sent. Definitely would use their services again!

"Moose" was a godsend. I had a Trust property that had a lot of issues…read more We had problems with a real Estate agent who wanted me to do everything and wouldn't talk to me. I was referred to Moose and he was able to get everything taken care of and kept us informed and moving along even though things kept popping up. If you want someone who cares and will look out for you.,,,,,,,,,,,,,,,,,,,,. Go with Moose

Mustafa did an outstanding job assisting us with the sale of my husband's father's house after his…read morepassing. He was extremely helpful and knowledgeable about the current market and the area. He was an excellent negotiator and got us an offer above the listing price.

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

My partner and I had been searching for our first home together when we came across a listing and I…read moreimmediately reached out to Christian Rousset. Nothing could have prepared me for how amazing and relieving the entire process would be--from the application, to meeting him, to stepping into what is (in a few short days) our new home. From the start, there was a clear sense of mutual understanding, and I could tell through the experiences he shared from his life and career that his passion for realty runs deep. It was obvious we were in the best hands. Christian is a natural at creating structure and clarity, making the process organized and stress-free, while also encouraging us to lean on him for any questions or clarifications. What stood out most was his attentiveness--he never missed a detail, always followed up promptly, and made sure we felt fully informed at every step. He is personable, kind, and genuinely cared about ensuring we had all the information we needed. He was also easy to negotiate with, especially regarding our pets, which made the process feel fair and accommodating. I've often been standoffish when it comes to communicating with realtors, but I was in awe of his approach both professionally and personally. He consistently met my partner and me in the middle, showing patience and understanding every time. He also made it clear that he was always available--whether over the phone or through a quick message--which gave us complete confidence throughout. Above all, I am deeply grateful for his ability to balance professionalism with empathy, negotiating fairly so that each of us felt respected, heard, and satisfied. Christian made what could have been an overwhelming experience feel seamless, and I can't imagine having gone through it with anyone else.

Alex earned every bit of his commission and then some! As a home buyer, I couldn't have asked for a…read moremore hard-working, professional, Realtor than this! This was the most challenging escrow, and he found a solution to every single challenge... And there were many many challenges!