CID management has no oversight and it shows! It's clearly a family owned and operated…read moreestablishment. Last year my family and I were targeted for over half a year for minor infractions like having toys on our front patio. Every month form January - June we received a notice of violation. Meanwhile MANY of our neighbors have toys out, gnomes out, planters out. We were charged $300 for a service request that we never requested or occured. If we hadn't investigated or pushed back on it they we're going to make us pay the fee. The plumber they hired for this service that never occured was from San Martin, a city over an hour away from concord...now why would we hire from a plumbing company over 75 miles away when we have plenty of plumbing services here in contra Costa county... Maybe more family business??? They refused to admit when a mistake is made and like other reviews say, they are hostile and just plain rude when you speak to them on the phone or via email. Toni basically has told me our property is not the kind of property they are used to managing and that's why we are not entitled to good service. "We don't manage apartments usually" we can tell! When you are running a business that has its roots in racism and exclusionary practices, you should try hard to not reflect that.

Excellent service, Amazing, Team well organized , very…read morethoughtful, and fair , if you need a management team, call CID

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

I hired Paul 2+ years ago to manage my rental property after checking out a couple different…read morecompanies in the area, and I am so glad I did. He offers a great value for the level of attention and detail we receive. He is quick to respond, especially via a quick text or call, to any questions or issues that come up. He has solved maintenance issues and tenant questions and concerns quickly. It gives us so much peace of mind having someone hands-on and dependable managing our rental for us. Highly recommend.

"Amazing" would be an understatement for Maichee and Renee…read more First off, Maichee, who was our buyer's realtor. She is the epitome of poise, professionalism, likability, high EQ and high IQ and mostly, a genuine kind person. Extremely competent and meticulous. Hands down the best buyers realtor we've ever worked with. She found us our dream home, walked us through every step, recommended handy man, pool company, electrician, etc. She is like ChatGPT in human form. We absolutely adore Maichee. Second, Renee White was our selling agent. She is truly a boss lady! She knows real estate inside and out, and can probably sell just about anything. She's so charming and funny, yet so professional and "on top of her game" at the same time. Her entire team (Darlene, Michaela, Issac, etc) are all wonderful. They basically took charge of our house, made the necessary improvements, strategically got as much foot traffic as possible. Our house was sold very quickly to the perfect buyer. It was so seamless for us. We are so grateful to have found both these beautiful ladies to represent us. It doesn't get any better than these two!

What a great experience, always will use and recommend!…read more Love their strategies! Thank you so much!

We had a fabulous experience working with Denisen when buying a condo in Walnut Creek. Working from…read moreout of state, we had the twin challenges of learning the local market and touring only during brief visits. Denisen was unfailingly helpful throughout and has kept up her support even after the purchase. Plus, her sense of humor made the whole process feel fun. As experienced buyers, we know she's a rare bird and don't hesitate to recommend working with her.

I made my living buying homes and restoring them to rentals. We moved from Oregon and needed a home…read moreof our own when we moved to California because of my husband's health. I saw a house that Denisen listed and called on it. Immediately I realized this was an excellent Realtor. She knew the questions to ask me and was able to be available for great work. We no longer buy homes. But when I had a glitch in my own home and called for some advice she immediately came through. When we sell this home I am sure she will be our agent. She is knows the business, is smart and really does an outstanding job. I would recommend her to my friends also. It's a pleasure to work with her.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

This review is based on the lack of professionalism indicated by Rob Baldwin. My fiancé and I were…read moreinterested in renting a home that had a sign out with Rob's info so we contacted him right away. He met with us the next morning to show us the home but we felt completely rushed since the walk through lasted less than 10 mins. We immediately paid cash to be able to fill out applications and turned in all required documents that were required. We really wanted to be able to move in by August 1st so we went home right after our meeting to collect all the documents Rob asked for. I tried getting in contact with Rob twice after not hearing back from him but was ignored. He took our deposit fee and did not run our credit reports. My fiancé and I have PERFECT Rental history, credit, job history, etc. We also provided Rob with two years worth of tax returns, current bank amounts, and bank deposit statements which all exceeded Rob's requirements. Since our reports were not ran, I asked for our money to be returned. Of course, no response from Rob. My agent was able to get in contact with him and was told that Rob chose another applicant to rent the home to. His decision was made even before checking our credit so he did not even consider renting to us and took our money knowing that he would not chose to rent the home to us. He was completely unprofessional by rushing us the day he showed us the house and by not getting back to us to let us know if we had been chosen or not. What's even more unprofessional is that he took our money knowing he would not lease to my fiancé and I. He has not returned our money and has not responded to texts and emails where we nicely ask for our money to be returned. I would NEVER do business with this man or this company. There are no excuses for the way Rob conducts himself as a "realtor".

Very helpful people. They know what to show your when it comes to residential property…read more Albert

Believe it or not this is my first review on-line. That is how exceptional my experience with Jacob…read moreKipp of Greater Bay Appraisal was. He is so easy to talk to and work with. And at the same time is very professional and knowledgeable. I was in the need of getting my home reassessed, for a date of death valuation as my husband had passed away. I received my complete appraisal within three days of speaking with him. On top of all of this, I was charged much less than I had thought that I would be paying. I'll tell you now that if you need an appraisal done, you won't regret hiring Jacob Kipp, to do the job. Sincerely, Sue Morrison

Jacob was very responsive, helpful and explained things to me. I initially contacted him for a…read moredate of death appraisal for a San Carlos property. He offered either a desktop appraisal or a referral for a traditional one since it is outside his coverage area and explained the difference and between the two. Since I wanted an in-person, traditional appraisal I didn't hire him, but I did appreciate the responsive, helpful communication.

My wife & I recently purchased a house in Martinez with help from Mustafa, nicknamed Moose. I am…read morenot so easy to impress, but this fellow is exceptional. He is very well informed, explained each step in the process we needed to go through, and anticipated our needs in a very proactive way. He was diligent about reviewing and explaining inspections and has a network of friends in the business world that will gladly lend expertise based on their relationship with him. I highly recommend Moose. He is professional and was a real advocate for our interests.

"Moose" was a godsend. I had a Trust property that had a lot of issues…read more We had problems with a real Estate agent who wanted me to do everything and wouldn't talk to me. I was referred to Moose and he was able to get everything taken care of and kept us informed and moving along even though things kept popping up. If you want someone who cares and will look out for you.,,,,,,,,,,,,,,,,,,,,. Go with Moose

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

Chris Rousset and his team was representing me to buy a house recently. He is my number one for all…read morethings real estate. I had an exceptional experience from start to finish. The team was professional, knowledgeable, and truly went above and beyond to deliver outstanding results. Their attention to detail, excellent customer service, and commitment to quality exceeded all of my expectations. If you're looking for reliable, professional, affordable, and high-quality services, this is the company to choose. Communication was prompt, the process was seamless, and the final result was exactly what I was hoping for. It's refreshing to work with a business that genuinely values its customers and takes pride in delivering excellence. I highly recommend this company to anyone searching for top-rated services, trusted professionals, exceptional quality, and outstanding customer satisfaction. It's easy to see why they have earned such a strong reputation. I will definitely be returning for future services and recommending them to family, friends, and colleagues.

My partner and I had been searching for our first home together when we came across a listing and I…read moreimmediately reached out to Christian Rousset. Nothing could have prepared me for how amazing and relieving the entire process would be--from the application, to meeting him, to stepping into what is (in a few short days) our new home. From the start, there was a clear sense of mutual understanding, and I could tell through the experiences he shared from his life and career that his passion for realty runs deep. It was obvious we were in the best hands. Christian is a natural at creating structure and clarity, making the process organized and stress-free, while also encouraging us to lean on him for any questions or clarifications. What stood out most was his attentiveness--he never missed a detail, always followed up promptly, and made sure we felt fully informed at every step. He is personable, kind, and genuinely cared about ensuring we had all the information we needed. He was also easy to negotiate with, especially regarding our pets, which made the process feel fair and accommodating. I've often been standoffish when it comes to communicating with realtors, but I was in awe of his approach both professionally and personally. He consistently met my partner and me in the middle, showing patience and understanding every time. He also made it clear that he was always available--whether over the phone or through a quick message--which gave us complete confidence throughout. Above all, I am deeply grateful for his ability to balance professionalism with empathy, negotiating fairly so that each of us felt respected, heard, and satisfied. Christian made what could have been an overwhelming experience feel seamless, and I can't imagine having gone through it with anyone else.