Review for Urban Coast Tile, a subsidiary of Tile Market of Delaware at this address…read more Inaccurate product measurements on page resulted in a shortage of tile - customer service will not take responsibility, resulting in a shocking $400 in total shipping fees on $882 worth of tile. Drove the cost per square foot way up, delayed the project. Would have been happy with some sort of compromise for the error, but no effort at customer satisfaction attempted. Do not recommend shopping here at all.

Had a great experience while shopping for tile for my bathroom and kitchen renovation. The staff…read morewas very friendly and helpful.

Everything from pre-job discussions to demo and installation was first class. A wonderful…read moreexperience dealing with an excellent team. Great communication on timing and arrivals. Can't say enough good.

Had a new counter top put in by Tom. Excellent caring service. Meticulous quality work. April his…read morewife took care of helping pick out colors and scheduling. A great team. Didn't overcharge like some companies do. Give them a call, willing to help you with all your questions, and get what you need done on time

We have heard nightmare stories about kitchen contractors - we think it is unfortunate those…read morehomeowners did not use Concept Kitchen and Bath. Sully and his team did exactly what they said they would do. They communicated every step of the way - they responded to every inquiry, change and tweak - We are not just 100% pleased with the Concept team, but we will 100% use them for upcoming bathroom renovations. Concept helped us design our kitchen, then choose every item right from their showroom - they are literally a one-stop shop. Need flooring - they have an incredible team. Need painting - they have a superb team. Need tile, fixtures, electrical - you name - Sully and his team have the resources. Most of all, they are on time, work till the job is done and clean up exceptionally well. We feel so strongly about their work and service, and affordable pricing, that I am willing to field your phone call to tell you in person. Better yet, ask Sully for the before and after pictures of the transformation they made to our home in 3 months start to finish.

Could not be happier with our open, ultra-modern kitchen thanks to Concept Kitchen and Bath. We…read moreshopped around a good bit before picking a place but went with Concept Kitchen because they were a "one-stop shop" for everything we needed (from design to knocking down a wall, replacing floor/cabinets/tile/electric...they do it all!) plus their great reviews. They didn't disappoint. Working with them was easy as we didn't have to deal with the headache of multiple vendors, and their quality is excellent. Delays and snags (due to supply chain issues/issues found later in our house - not their fault) came up as they always do in construction projects, and they worked with us gracefully to problem-solve and adjust the vision along the way. If a cabinet part arrived slightly damaged they replaced it without us even asking. Their commitment to quality shows and their team were great to work with. The kitchen is the heart of the home and we're so glad we made this investment in it and chose CK&B for the job. Definitely recommend!

Beware! One star is generous. Multiple issues with my kitchen with no accountability from BKT…read more We've been working kindly with BKT for 9 months and still no resolution. Issues are damaged cabinets that need repair, poor installation for cabinets and counters and wrong sizing and initial measurements so things are just off in places. At this point, I have no other recourse but poor reviews or small claims court. 30K for my scratch and dent kitchen makes me so sad every time I'm in it.

I have been working with Robin Mark on getting quotes to add additional upper cabinets to "stack"…read moreon top of existing kitchen cabinets to reach the ceiling (my goal). Robin was responsive, professional, friendly, and creative in working through my options while being mindful of the limitations I was facing in getting my objective accomplished. Although I ultimately determined I would need to wait on this project, when the time comes for me to move forward, I will work with Robin again to get this project done. She was great!

My wife and I are putting in a new kitchen and we have been working with Colonial Marble on the…read moredesign. They are a family owned business which shows in the quality of their work. We were supported by a great staff from sales through install. Everything looks fantastic and the kitchen was installed on time. I will continue to refer them for any home projects.

RUN AWAY or be VERY CAREFUL with this compnay…read more Colonial is too big to pay attention to the important details and their customer service is not responsive. Our challenges started with pieces that were not cut to spec and had to be returned. Shoddy work on the edges and finishes compounded our frustration. Pieces were installed crooked and had to be fixed by our contractors. Add in poor communication from the sales and customer service teams and it's obvious Colonial does not care about their customers. I will choose someone who does next time.