*Update* I bumped up my original 4-star review to 5-stars after the owners reached out to me to…read moreaddress some of the minor cleaning items that were missed. They mentioned that normally they follow up on the cleaning and if anything was missed they will come back out and make sure everything is taken care of. Since I had already done the final bit of cleaning myself, they offered to credit me back some of the cleaning fee. I really appreciated their desire to make sure I was 100% happy with everything. I just had my final cleaning inspection and passed with flying colors, and will be receiving my full deposit back. */update* I recently used custom maid cleaning for a move out cleaning. For the most part I was happy with the experience. The scheduling and quote process was very easy. They came out to my house for a couple minutes, looked around at what needed to be done, and sent me a quote later that day. They had flexible scheduling which I also appreciated, seeing as how I had called a different cleaning service two weeks out of the cleaning date and was told they were all booked up. Custom Maid fit me in on my preferred day, and even said they would come on the weekend if needed. A team of 3 came the day of the scheduled cleaning. They were about an hour early and I still hadnt cleared everything out yet, but they were able to work around it. They were quick and efficient and finished cleaning the 1100 square foot place in about an hour and a half. Overall I would rate their cleaning job a 'B'. There were still some nooks and crannies of the fridge I had to finish cleaning (they didn't pull the drawer unit out and there was a bunch of crumbs that had fallen back there that needed some seriously cleaning) and they also didn't vacuum along the very edges of the carpet using an attachment, so I also had to go back through and take care of that. But other than those two items everything else looked great and it saved me a lot of time and back breaking work.

Very disappointing cleaning. There are many less expensive options for more thorough cleaning in…read morethis area.

they are professional reliable willing to do a variety of cleaning chores and very pleasant.They…read moreknow how to clean and are very honest.They will go out of their way to help.I recommand them marietta Kalman

From the owner: we clean floor in hands and knees wipe down all moldings…read moreand floor boards . we do extras upon request

Update: Tammy contacted me personally and we had a frank and productive conversation. The take-away…read morefrom the conversation is that Tammy is dedicated to her business and willing to accept criticism and make things right. I believe that the person that represented the face of the business that day will not be the reflection of how Tammy runs her business in the future. Thank you for taking the time to discuss this with me personally. I appreciated your professionalism. I hope going forward your employees reflect the dedication you have shown.

Go elsewhere. Paid $600.00 for 4 hours of their advertised hoard clean up. Good thing for them that…read morethey charge by the hour and not by the results because the results were negligible. Have since hired other company with excellent results for $200 for 8 hours. I did contact the company and their only offer was 'Hire us again for $600 and we'll knock off $75.' They also said that someone brought garbage bags back in and dumped them. The tenant denied this allegation. This tenant deserves to receive part of his $600 back. He is older and has little money. This is appalling.

Shaaron and his employee did an excellent job cleaning our new home. He was very responsive and…read morepaid attention to detail when it came to cleaning my home. I got a deep clean and also had my carpets steamed. I also had specific requests for my home and they followed through. I would highly recommend S&S cleaning and will use them again.

From the owner: "Dirt Killers"…read more Customized and detailed cleaning services for residential and commercial cleaning. We specialize in residential home cleaning and industrial/office cleaning. Call us with the service you are needing help with and we will be sure to get the job done.

Thank you. Quality commercial cleaning service provider. Local WNY ownership helps. Recommend.read more

From the owner: Welcome to ServiceMaster Clean Buffalo, where your space's cleanliness is our top priority! Our…read moreYelp community has spoken, and the verdict is clear – we deliver unparalleled cleaning services that leave every nook and corner spotless. 🏆 We pride ourselves on our: 🔹 Customized Cleaning Solutions: Every business is unique, and so are your cleaning needs. We tailor our services to fit your specific requirements, ensuring a spotless environment that meets and exceeds industry standards. 🔹 Trained Cleaning Professionals: Our team is not just skilled; they're masters of the trade. Each member is trained in the latest cleaning protocols and equipped with the best tools to handle all cleaning challenges. 🔹 Commitment to Excellence: Quality is the cornerstone of our work. We're not satisfied until you are, and we guarantee a thorough clean that shines through our attention to detail. ServiceMaster Clean Buffalo is more than just a cleaning company; we're your partners in maintaining a pristine and professional space. 🌐 Visit our Yelp page to see why businesses trust us for their cleaning needs, view our before and after photos, and read testimonials from our satisfied clients. 📞 Ready for a cleaning transformation? Contact us through Yelp for a free quote and let's make your space sparkle! #ServiceMasterCleanBuffalo #BuffaloCleaning

Perfect for a move out service. Buffalo Cleaning Pro assigned a cleaner, and was punctual with the…read morearrival. Danielle cleaned all the mentioned areas and didn't hesitate to take ad-hoc requests to clean. Couldn't give a less star rating. 10/10

I had Buffalo Cleaning Pro come to clean my relatives house. It was done so well, and the cleaning…read morejob was excellent! They did a deep cleaning: and it looked like a new house after the cleaning person finished;! I was very grateful and happy with the work

I know there are people, possibly millions, who like nothing better than to clean moldings and…read morecorners, to dust and sweep and to mop floors to spotlessness. I am not one of them. Sure, I have a lot of excuses-- age, infirmity, injury, procrastination, cats --but I don't really need excuses. The people who clean for others (homes, offices, apartments, boats, trailers...any place people might live or work) know that many people, fortunately millions, either do not like to clean or are unable to, or don't clean well. I am one of them. After 20 years in my apartment, which is in an old house, and sharing that apartment with two cats, the dust of decades has made me throw in the towel (instead of using it to dust). Through Yelp, I sent requests for estimates to several services. CWW Cleaners was the first to respond and the estimate was reasonable. I Googled it and looked at their website, so it didn't bother me that it was new to Yelp. Basil was always quick to respond and was able to get to me quickly. He worked alone for 3 and a half hours. As I'd said when I requested estimates, my apartment is about 800 square feet: living room, bedroom, kitchen, bath. I went out and ran some errands while he was at work. I returned as he was finishing up. Clearly he had worked methodically from back to front, mopped his way out, even taking the trash with him. What I had requested was dusting everywhere and clean kitchen and living room floors (wood and stone). First thing I noticed was that my apartment did not smell dusty. And it smelled clean. As I went about the rest of my day, I noticed he had done much more than just dusting and floors. He had even washed the few dishes I'd left in the dishpan. Incredibly, to me, he had moved the stove out to clean behind it. And he had not only noticed the ancient grease on the floor next to the stove, but moved the wrought iron pot rack and cleaned it out. I mean that grease was there when I moved in. I tried Dawn once, didn't make much headway, so ignored it. I suppose I'd believed that no one else would ever see it. But Basil did, and that was the end of the grease. In sum, yes. Any time I need cleaning I will call CWW Cleaners -- who, btw, came from Niagara Falls to downtown Buffalo to clean my little apartment. Thank you, Basil Davis. P.S. Just sent Basil a tip because everywhere I look I find something he's cleaned that I never expected... even the spice bin. He has other cleaners who work for him, and I imagine they are all as conscientious and meticulous as he is. Great company.

I hired Cww cleaners to clean my parent's house after their deaths. He was on time, very courteous…read moreand did a great job, especially in the kitchen where the stove needed a lot of attention. When he left there was a great feeling on my part that the job was done and the house looked great. Details, like the top of fan blades, were done and I appreciated that. Would definitely hire Cww again.

What's not pleasant about this company! Always pleasant to have around always does pleasant work'!…read moreI can't tell you how many customers come in and appreciate the cleanliness around the building, well they definitely bring the hard work and always do well!

I subcontracted with Top-of-the-Line Cleaning, and the experience was hands-down one of the most…read moreunprofessional jobs I've ever taken. Marcus promised a certain number of hours and failed to follow through--no warning, no update, no accountability. My team and I planned our schedules around the hours he committed to. Instead of communicating when he realized he didn't need us, he waited until the exact moment I showed up at the job site to tell me I was no longer needed. That level of disregard for someone else's time and planning is unacceptable. To make matters worse, his crew's work ethic was terrible. His employees did a half-assed job and left most of the real work to my team. On top of that, one of his workers was openly smoking what appeared to be PCP/K2 right on the job site--in full view of others, including the project manager. That is not only unprofessional, it's unsafe. Between the lack of communication, broken promises, wasted time, and completely inappropriate on-site behavior, I would never recommend subcontracting with this company or trusting them on a professional project. Save yourself the stress and find a company that actually respects people and runs a legitimate operation.